--- description: Review of Aldelo Express POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Aldelo Express POS | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Mobile Point of Sale Systems Software](/directory/1400/mpos/software) > [Aldelo Express POS](/software/19599/xera-pos) # Aldelo Express POS Canonical: https://www.softwareadvice.ie/software/19599/xera-pos Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/19599/xera-pos?page=2) > Aldelo Express pos is a full-featured cloud-based restaurant technology platform that simplifies and enhances everyday restaurant operations. With non-proprietary POS hardware, native AI automation solutions, offline payment support, and seamless ordering and payments from intuitive merchant- and customer-facing platforms and devices, Aldelo Express easily supports fully native in-store, remote, and hybrid restaurant operations. The ​Aldelo Express Waitlist and Reservation Module improves table turn rates and ensures that customer reservations are never lost. This improves operational efficiency and guest satisfaction, even during peak hours. Used with digital customer profiles, order histories, caller-ID, and text-based confirmations, restaurants quickly enhance sit-down dining experiences. The Aldelo Express Table Layout Module supports an unlimited number of customizable graphical layouts in the point-of-sale, to accurately reflect outdoor patio, bar, backroom, poolside, or dining room environments to staff. Staff can use “drag and drop” controls to move table icons to match changing room layouts in real-time, to reflect accommodations for different-sized parties. Color-coded icons provide additional table details, such as which tables are available for seating and reservations, and which parties have received and paid for checks. Real-time visibility of table statuses puts front-of-house staff in continuous sync and enhances their efficiency. Masa+ is the native online ordering and digital payments platform from Aldelo Express. Seamless QR codes provide convenient online access to digital menus, online storefronts, online ordering and Masa+ loyalty/rewards, e-gift cards, and promo cards (smart coupons). This helps alleviate busy staff by putting ordering and payments into customers’ hands. The Aldelo Express native Delivery Module supports caller-ID, digital mapping, custom digital menu pricing, text-based alerts, and more. It seamlessly integrates all orders made over the phone, in-person, or online through Masa+. It can also integrate third-party delivery orders with Aldelo Express terminals, digital kitchen display systems (KDS), kitchen printers, and back-of-house reports. Users monitor, adjust, and process all delivery orders from a single iPad pos terminal, offering simplicity and ease for growing delivery operations. AI Automation Services help operators maximize productivity and profitability by relieving busy staff and streamlining everyday workflows. Some available Aldelo Express AI solutions include: AI Voice Agent for accurate phone orders and reservations; AI Menu Builder for faster POS menu builds and adjustments; and AI Tip Adjust for accurate closeout processes and tip calculations; and more. The Aldelo Express Inventory and Recipe Module lets operators monitor and manage inventory data for single or multi-store operations. Once items are entered into an Aldelo Express iPad tablet, data associated with each inventory item and recipe is updated in real-time, changing as guests place orders in-store and online. A real-time view of inventory shortages help managers plan purchase cycles more effectively and limit waste and profit loss by selling excess items with timely “specials” and discounts. Non-proprietary hardware options let merchants add and subtract POS terminals as their needs change. Users can run an entire operation with available, affordable, and interoperable iPad, Android Tablet, Android Terminal, and/or Android Mobile devices. Aldelo Pay or approved Aldelo Partner merchant services provide merchant access to the centralized multi-store Aldelo Express POS technology platform, unlimited software releases, unlimited software upgrades, and 24/7 technical support. Year-round releases, updates, and store-wide cloud-based data synchronizations ensure every Aldelo Express device is running the latest-version software. A monthly SaaS option is also available > > Verdict: Rated **3.3/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 22 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 2.9/5 | Based on overall reviews | | Value for Money | 2.7/5 | Based on overall reviews | | Features | 3.1/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Aldelo ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: -- $99/month per device license (under a SaaS model). -- No "per device" license cost when merchant utilizes Aldelo Pay or approved Aldelo Partner merchant services. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, Korean, Spanish, Traditional Chinese - **Available Countries**: Argentina, Belize, Bolivia, Brazil, Cambodia, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Indonesia, Laos, Malaysia, Nicaragua, Panama, Paraguay, Peru, Philippines and 5 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Bar Tab Management - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Built-in Accounting - Cash Management - Clock In/Out - Credit Card Processing - Customer Database - Customer History - Customisable Branding - Customisable Categories - Customisable Reports - Customisable Templates ## Integrations (7 total) - DoorDash for Merchants - Fomo - MarginEdge - ProfitSword - Restaurant365 - WISK.ai - iMenu360 ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software) ## Related Categories - [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software) - [Retail Accounting Software](https://www.softwareadvice.ie/directory/31/accounting-software/software) - [Tablet POS](https://www.softwareadvice.ie/directory/1451/tablet-pos/software) - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) - [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software) ## Alternatives 1. [Clover](https://www.softwareadvice.ie/software/61761/clover) — 3.8/5 (576 reviews) 2. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.1/5 (553 reviews) 3. [Simphony POS](https://www.softwareadvice.ie/software/185731/oracle-micros-simphony-pos-system-for-restaurants) — 4.2/5 (26 reviews) 4. [Epos Now](https://www.softwareadvice.ie/software/21000/epos-now) — 3.8/5 (726 reviews) 5. [Lavu](https://www.softwareadvice.ie/software/3311/lavu) — 4.2/5 (259 reviews) ## Reviews ### "Aldelo for the last 10 years" — 4.0/5 > **Salvatore** | *7 February 2018* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Aldelo makes it really easy to connect the front of the house and the back of the house. Orders go in easy and POS crashes are few. Tech support is 24/7 > > **Cons**: Some reports are very general, could use some advance features. Tech support is good, but when it comes to networks or OS issues they stay clear. > > Very user friendly ----- ### "Easy to use and cost friendly and I would highly recommend for start up businesses." — 5.0/5 > **Jimmi** | *25 April 2018* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: Great user interface requiring little post training. Very diverse in terms of functionality allowing for customization to best fit the restaurants needs and requirements . Very good support with nice responses and staff willing to help > > **Cons**: A few crashes here and there but what I don't like is the support if the issue is an OS or network issue its as if they don't want to help or are not capable because they try and avoid the issue altogether ----- ### "It CAN be a good POS, but not worth the money I paid" — 2.0/5 > **Gabriel** | *27 May 2017* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: I can customize the menu items pretty well from the instant that the server clicks that button, when I don't have the problems listed below it functions as a pretty good POS system, its a shame that we have been using it for so long (10+ years) and they still can't seem to get their act together on these things. > > **Cons**: Customer Support is 24/7, except for a holiday I called and they were closed (I don't know if its every holiday), I don't like that if windows updates itself it completely throws the program off and I have to call my computer guy (because apparently tech support that I paid money) for can't help me on everything related to the system, I don't like the slow response of the POS which can be a killer during rush hour and that I have to click the screen many, many times for a single task, another time killer. Sometime a single card transaction gets stuck in their Credit Card processing program which shuts all cards down after a while and if you don't already know how to fix it yourself be prepared to be put on hold as the 25th caller in line on a weekend. > > Saves time compared to writing out tickets and keeping count at the end of the night. ----- ### "Compare at price and reliability" — 5.0/5 > **Michael** | *27 September 2016* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: As long as you have good hardware on it you are very pleased\! > > **Cons**: Make sure your computer has a large memory and fast processor. If not, most of your issues will come from that not the PROGRAM\! > > I've used many different POS systems in food industry. None of the POS comes at price you pay for Aldelo period. Not only that, 24/7 support is always good to have and never had any issues with program by itself. "Offline Mode" is a must for any POS and of course Aldelo has it. Very intuitive, ease of use and self explained software. Don't be fool by any other POS where they will try to sell you their product and talk Aldelo down as most of sales person will do. I have had experienced with MICROS (best for huge Corporation), Aloha (Good but too expensive), Cake (from Sysco\! Really?) known for most horrible customer service and I have no idea why I'm even mentioning their name here. TouchBistro(best for IPAD integration but not too good for stationary places) etc... ----- ### "Very good for quick service restaurants." — 4.0/5 > **Verified Reviewer** | *22 May 2018* > > **Pros**: I have been using Aldelo for three years and it makes it really easy to connect the front of the house and the back of the house. Orders go in easy and the menu items are easily customizable for your benefit. > > **Cons**: Some reports are very general and could use some advance features. It sometimes crashes and meanwhile tech support is 24/7 and good, when it comes to networks or OS issues they stay clear and you have to look for additional tech help. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/19599/xera-pos?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/19599/xera-pos) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data