--- description: Review of Empathic Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Empathic | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Web Based Medical Billing Software](/directory/15/web-based-medical-billing-software/software) > [Empathic](/software/1970/empathic-clinical-software) # Empathic Canonical: https://www.softwareadvice.ie/software/1970/empathic-clinical-software > Empathic is an electronic medical records (EMR) solution that allows healthcare facilities to manage online scheduling, clinical notes, claims, billing, ePrescribing and other administrative processes from within a unified platform. Key features of Emphatic include credit card processing, real-time status updates, automated appointment reminders and a centralized dashboard. The HIPAA-compliant portal streamlines onboarding and online communications for patients and clients. > > Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Empathic Clinical Suite - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Flat Rate - **Pricing Details**: Pricing varies depending upon clinic details. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Appointment Management - Appointment Scheduling - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Customisable Forms - Customisable Reports - Customisable Templates - Document Management - Document Storage - E-Prescribing - EMR/EHR - Electronic Payments - Electronic Signature - Employee Management - For Mental/Behavioral Health - For Psychiatrists ## Integrations (1 total) - CardConnect ## Support Options - Email/Help Desk - Phone Support ## Category - [Web Based Medical Billing Software](https://www.softwareadvice.ie/directory/15/web-based-medical-billing-software/software) ## Related Categories - [Web Based Medical Billing Software](https://www.softwareadvice.ie/directory/15/web-based-medical-billing-software/software) - [Mental Health EHR Software](https://www.softwareadvice.ie/directory/16/mental-health-emr-billing-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.ie/directory/426/mac-emr/software) - [Practice Analytics Software](https://www.softwareadvice.ie/directory/3650/practice-analytics/software) - [Certified EHR Software](https://www.softwareadvice.ie/directory/350/onc-atcb-certified-emr-software/software) ## Alternatives 1. [athenaOne](https://www.softwareadvice.ie/software/1106/athenacollector-athenaclinicals) — 3.8/5 (910 reviews) 2. [Valant EHR Suite](https://www.softwareadvice.ie/software/1069/valant-psychiatric-emr) — 4.2/5 (338 reviews) 3. [RXNT](https://www.softwareadvice.ie/software/26627/rxnt-emr) — 4.3/5 (498 reviews) 4. [DrChrono](https://www.softwareadvice.ie/software/131146/drchronobillingservices) — 3.9/5 (490 reviews) 5. [Remedly](https://www.softwareadvice.ie/software/69322/remedly-medspa) — 4.6/5 (77 reviews) ## Reviews ### "Hands Down..This Platform ROCKS\!" — 5.0/5 > **Kathleen** | *14 January 2020* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: This is a very comprehensive piece of software for EHR, billing and all accounting needs. I love the automation and all the custom features I need to run a group practice. My computation for check at the end of the month is literally gained in less than 2 minutes due to the program. The reports I can run for both clients and clinician are excellent. > > **Cons**: The lack of online appointment scheduling. > > BEAUTIFUL. ----- ### "It is good @ tracking & keeping documentation current for clients. A 4.5 Star rating overall." — 4.0/5 > **Tj** | *9 September 2015* > > I started with Empathic many years ago when it was a fledgling service as a Charter Member. It has grown a lot. I find that some things are not as intuitive as I would like, but it has proven to be a good, dependable, cloud based service. The few times I have called over the years, Empathic staff has followed up and helped me understand how to make something work, or rectified the problem (responsive to clinician oriented needs). I like that it is more a clinician needs based system, than a managed care or financially based system. In about 2011 my complaints were with how the reports printed out and how they included information that was irrelevant or confusing. The staff worked with me to make the reports more appropriate. Lately the issue I have had with Empathic is that when I would go to write a Termination Summary, it would lose the DSM-IV Diagnosis - seemingly out of the system - and I had to look up an old CMS-1500 form to see the diagnosis. It appears the stars rating colors above do not react well to my mouse. Ease of Use: I am trying to mark it a 4.o rating. Customer service I would rate 4.5 to 5. ----- ### "I have been using the software for the last 17 months in my solo practice as a psychologist." — 3.0/5 > **Pamela** | *25 August 2015* > > I did not become a psychologist 30 years ago to spend time on a computer doing billing and notes\! Compared to any other product I have used over the years, Empathic is by far the clearest, easiest, fastest, friendliest and most complete software program I have ever used. I highly recommend using this. ----- ### "Very intuitive, time-saving resource for mental health professionals provided at an affordable cost." — 4.0/5 > **Len** | *26 August 2015* > > I am a new customer for Empathic so I'm still learning to use its features. After using a competing software database program for ten years of practice, I'm quite impressed with the simplicity of this program's usage and features. From the initial short intake, the diagnostic assessment and then regular clinical notes, the clinician need only answer simple and logical questions to complete the necessary clinical records, including a treatment plan which can be easily adjusted during sessions. At the end of each session with the click of a couple of buttons, the insurance claim is filed electronically and the remittance advice and remittance amount will be posted automatically to the client's financial record. As I am a solo practitioner, this program can and will save me hours every week in claims, billing and administrative work. ----- ### "I have used Empathinc since it's infancy as a Beta user, and have watched it grow and prosper\!" — 5.0/5 > **Katherine** | *26 August 2015* > > I love the ease of use and the ability of making suggestions for change that will be considered and worked into the program, if appropriate. I love the adaptability of the product, and that the staff are on top of changes and expectations in the field. I love the service that is available to help if something goes amiss. I love the time that Empathic has saved me over the years - countless hours to spend with my family and friends. I now call an insurer about once a year for clarification of something. I used to be calling weekly over something. I have no cons to share. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/1970/empathic-clinical-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data