---
description: Review of CustomerX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CustomerX | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [CustomerX](/software/197116/customerx)

# CustomerX

Canonical: https://www.softwareadvice.ie/software/197116/customerx

> CustomerX allows you to optimize the relationship with your customers, managing all information and its lifecycle in one place. All to have satisfied customers, reduce churn and achieve sustainable growth with Customer Success.

CustomerX offers several features to track your customer engagement, customize journeys, apply NPS surveys and get feedback allowing you to prioritize actions.

And also consider having success metrics and expert support so you can get and deliver the best results.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: CustomerX

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact CustomerX directly for more pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Brazilian Portuguese, English
- **Available Countries**: Brazil

## Features

- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Engagement Tracking

## Integrations (19 total)

- Chat for Jira Service Desk
- ContaAzul
- Crisp
- Eadbox
- Freshdesk
- HubSpot CRM
- Intercom
- Mixpanel
- Moskit
- Nectar
- Octadesk
- Omie
- Pipedrive
- RD Station
- Superlogica

... and 4 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Success Software](https://www.softwareadvice.ie/directory/4628/customer-success/software)

## Alternatives

1. [Skalin](https://www.softwareadvice.ie/software/322799/skalin) — 4.9/5 (55 reviews)
2. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
3. [Custify](https://www.softwareadvice.ie/software/148852/custify) — 4.9/5 (122 reviews)
4. [monday CRM](https://www.softwareadvice.ie/software/348745/monday-sales-crm) — 4.7/5 (462 reviews)
5. [Customerscore.io](https://www.softwareadvice.ie/software/524566/Customerscore-io) — 4.8/5 (17 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/197116/customerx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-success/customerx-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/197116/customerx> |
| en-GB | <https://www.softwareadvice.co.uk/software/197116/customerx> |
| en-IE | <https://www.softwareadvice.ie/software/197116/customerx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/197116/customerx> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"CustomerX","description":"CustomerX allows you to optimize the relationship with your customers, managing all information and its lifecycle in one place. All to have satisfied customers, reduce churn and achieve sustainable growth with Customer Success.\n\nCustomerX offers several features to track your customer engagement, customize journeys, apply NPS surveys and get feedback allowing you to prioritize actions.\n\nAnd also consider having success metrics and expert support so you can get and deliver the best results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae2fd3f3-2c31-4c0a-bcbd-a1a25211e03f.png","url":"https://www.softwareadvice.ie/software/197116/customerx","@id":"https://www.softwareadvice.ie/software/197116/customerx#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.softwareadvice.ie/software/197116/customerx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/4628/customer-success/software","@type":"ListItem"},{"name":"CustomerX","position":3,"item":"/software/197116/customerx","@type":"ListItem"}]}]}
</script>