About AdmitHub

AdmitHub is the student engagement platform that is powered by behaviorally intelligent chatbots. It is purpose-built to positively influence students and guide them throughout their academic journeys. Hundreds of higher education institutions and college access networks have partnered with AdmitHub to support 5 million students. With a research-backed approach to student engagement, AdmitHub is proven to close equity gaps, boost enrollment, and improve retention.
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AdmitHub pricing

AdmitHub has a free version.

Free Version:
Yes
Free trial:
N/A

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AdmitHub Reviews

Feature rating

Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5
5 reviews of 7 View all reviews
Kylie H.
  • Industry: Higher Education
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/4/2021

The Best Addition to Our Enrollment Communication Strategy

Pros

Not only does AdmitHub offer SMS texting, but it also has sophisticated surveying technology, web chat, and Facebook Messenger options. Although we originally purchased the product specifically for texting and AI capabilities, we continue to find new ways to utilize the product - including managing Facebook Messenger and adding the Web Chat to our website. The AdmitHub team is constantly looking for ways to improve the product, and they actively solicit user feedback to ensure updates and features are what the user community needs. Before AdmitHub, we knew that email wasn't always the best way to reach students, but it was our only option. Adding AdmitHub to our multi-modal communication strategy helped us communicate with students more effectively and see more engagement than before. Other departments at the University send us updates and deadline reminders to share via AdmitHub because they know students will take action after receiving a text. Many students come back to the bot with questions (even when they have not received a nudge) because they know they will receive a quick response.

Cons

As the AdmitHub team frequently adds more features, it has become much easier to integrate with our other communication software - previously it required a ticket, but now you can do it yourself.

Sheenah H.
  • Industry: Higher Education
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/4/2021

Reggie to the Rescue!

Working with Admithub has been much more like building a friendship than a client/vendor relationship. They truly believe in helping us engage with our students in a meaningful way and are passionate about bettering their products to assist us. Admithub is extremely sensitive to our needs and responsive in any support issues that may come up. They listen to our feedback, which creates an organic two-way street which has strengthened the relationship.

Pros

Working with the system has been really easy, from implementation to maintenance. Using conversational AI to engage students and retain relationships has been instrumental for our institution. The ability to send surveys has been extremely helpful in making data-driven decisions, especially throughout the global pandemic. The system itself is easy to train end-users on. The company is always working towards continuous improvement and really values client relationships.

Cons

Sometimes getting the information off of a survey requires a little bit of finagling; it isn't initially intuitive.

Jason A.
  • Industry: Higher Education
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/4/2021

Allegheny loves our AdmitHub chatbot.

AdmitHub offers us a way to connect with students that is both high tech yet also very personalized and highly personal. Our students develop a rapport with the bot and become quite attached. We get responses via AdmitHub campaigns quicker and with response rate compared to email or print. It's a vital part of our communication stream to students.

Pros

The ease of developing message campaigns, some with complex decision trees, is one of the best features of AdmitHub, but it's hard to overlook the artificial intelligence knowledge base as the key feature. It handles the bulk of student questions and allows for a lot of customization. AdmitHub is easy to use, didn't require laborious set-up and constantly offers improvements and new features. Customer service is beyond compare.

Cons

It's hard, nearly impossible, to say what I like least. Viewing replies used to be slightly more time consuming but improvements have been made in that area already. It's really as close to perfect for software as you can get.

Sue M.
  • Industry: Education Management
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/4/2021

The Best Bot for Student Success and Retention!

Pros

AdmitHub (soon to be Mainstay) is, by far, the best student success and retention tool I have used in my 30+ years in higher education! The quality, ease of use, features and functionality of the bot make it all highly effective. The bot answers our students’ seemingly countless questions in a matter of seconds, 24-7; allows us to send nudges about important matters; engages students in creative ways that enable us to understand their needs; and enables our staff to spend more time having meaningful interactions with students. As if that weren’t enough, Admithub's (soon to be Mainstay's) customer support is highly personalized and beyond exceptional!

Cons

I honestly can't think of any downsides or features I like the least!

Jandro H.
  • Industry: Higher Education
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/4/2021

Game Changer

The team at Admithub from the top to our consultant have been great, real people who understand the every hustle and grind of Higher Education, they hear are our issues and work with us on developing new campaigns that we may not have considered.

Pros

The best part about the software is how easy it was to implement and start using, every week we get more comfortable with the software and are able to deploy more elaborate campaigns. The response rate from a text campaign compared to an email campaign is unbelievable.

Cons

All of the features are great and easy to use, we have no found any issues that we do not enjoy.

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