---
description: Review of 2way Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 2way | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [2way](/software/199657/2way)

# 2way

Canonical: https://www.softwareadvice.ie/software/199657/2way

> Dialogue starts with creating a comfortable environment. For many customers, texting is where they feel best. Nearly 98% of them will read your text message. And all of them will know how to answer.

Start your trial today to check how you can add another channel to your LiveChat environment.

2way is available for the United States, Canada, Australia, United Kingdom and Poland. Additional countries - coming soon.

Integrate 2way with your LiveChat to receive and reply to text messages from different channels (SMS, WhatsApp) in LiveChat app. 
The canned response, CRM integrations, automation, role management - all LiveChat features you love also work with 2way integration.
Now you can talk to your customers just like a friend, at the right time, wherever they are, using their favourite platform, on their choice of device, via text messaging, or a call.

And what is most important – finally, you can initiate the conversation, not just reply and 2way works with any LiveChat plan ;).

2way is a solution dedicated for leading, customer-centric brands from e-commerce, retail, and many more...

INDUSTRIES:

Telecommunication
Dispatch \& Logistics
Banking/ Finance/ Insurance
Real Estate
Diagnostics/Medical/Dental offices
Groceries /Food trucks/ Restaurants
School/Education/Online educational platforms
Fitness \& Gym
Spa \& Beauty
Hotels/Hospitality
HR/ Recruitment
Nonprofits
Entertainment venues
Simple to use, simple to install, simple to fall in love with 2way.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: 2Way Message
- **Founded**: 2020

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: The price depends on a selected country and the volume of messages.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Denmark, Finland, Germany, Netherlands, Poland, Sweden, United Kingdom, United States

## Features

- 2-Way Messaging
- Contact Management
- Mass Texting
- Message Personalisation
- Mobile Coupons
- QR Codes
- SMS Messaging

## Integrations (1 total)

- LiveChat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.softwareadvice.ie/software/431569/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (268 reviews)
3. [Clearstream](https://www.softwareadvice.ie/software/321838/clearstream) — 4.8/5 (676 reviews)
4. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews)
5. [LabsMobile](https://www.softwareadvice.ie/software/527802/LabsMobile) — 4.7/5 (44 reviews)

## Reviews

### "Definitely a Game Changer\!" — 5.0/5

> **Rodo** | *19 March 2021* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: This program was very easy to set up and being using right away\! Just a few simple steps to select a phone number from a list, then head over to selecting a plan (which is just as simple) and voila\!
> 
> **Cons**: During the free trial I was bothered by the fact that you couldn't see the texts that you sent unless there was already an on ongoing conversation, but I brought it up and was addressed within a couple of weeks so that's not longer an issue\! I would like to be able to block phone numbers from the application when spam or unwanted clients contact us.
> 
> Overall I am very happy with the service\! It's easy to use, incredibly affordable, and the customer support is very hands-on and responsive when issues arise.

-----

### "Great tool for customer service" — 5.0/5

> **Łukasz** | *19 May 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The company's offer was selected mainly due to the high level of service quality and security guarantee. Noteworthy is the technical department, helpful both for
the stage of service implementation, as well as during its implementation.
> 
> **Cons**: It's hard to find a similar tool, so there are no disadvantages
> 
> Thanks to using the services of this company, our communication is smooth, because the SMS messages we send in bulk arrive instantaneously to recipients

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/199657/2way)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/sms-marketing/2way-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/199657/2way> |
| en-GB | <https://www.softwareadvice.co.uk/software/199657/2way> |
| en-IE | <https://www.softwareadvice.ie/software/199657/2way> |
| en-NZ | <https://www.softwareadvice.co.nz/software/199657/2way> |

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