Dext

Pros

Designed for accountants and their clients, allows for easy collaboration and receipt capture. Does a much better job than QBO receipt capture and does not restrict the source email for forwarded emailed receipts, making it much more usable and efficient.

Cons

The refusal to allow us to use American formatted dates is a constant and significant irritant. It would be so simple to correct this that it is extremely annoying that they won't do it.

Receipt matching to existing QBO transactions is inconsistent and only looks back 3 months so it is not ideal for clean up projects.

Pricing structure isn't very flexible.

Alternatives Considered

Hubdoc

Reasons for Switching to Dext

Better features, and Ledgersync does not provide client data privacy as they have access to look at all of your documents whenever they want.

Pros

It makes data entry very easy and efficient through machine learning, and that it syncs with accounting software

Cons

when you add someone in your accounting practice as a team member with basic access (which shows that they cannot publish to software) - turned out they still can. i wish they update that. Also - we weren;t able to utilize the auto-fetch function

Alternatives Considered

Hubdoc

Reasons for Switching to Dext

most of our clients do not use Xero (where Hubdoc is free) so we use Dext instead

Pros

Overall easy to use software, with snap receipt feature that is slightly better than other software (including user allocation, categories syntonization etc)

Cons

A bit redundant since many accounting software have snap receipt features

Alternatives Considered

QuickBooks Online

Reasons for Choosing Dext

Dext had better algorithm with better user allocation for somewhat better pricing

Switched From

QuickBooks Online

Reasons for Switching to Dext

Cheaper overall. Better snap receipt features

Pros

As I constantly need to send invoices of purchases to my accountant after I buy groceries for my restaurant, I find Dext super practical for its instant feature to send them immediately, it makes me save so much time with a single picture!

Cons

The only thing is that sometimes it might not recognize well the images when I take a picture (the OCR) so you may need to correct the information manually after uploading.

Pros

The autopublishing feature, combined with the streamlined supplier rules, has made our dexting process significantly easier and more efficient. The automation reduces manual entry errors and saves us valuable time, allowaing us to focus on more strategic tasks.

Cons

When amounts are extracted and published in Xero, the tax details sometimes VAT- re not captured correctly.

Pros

Easier for clients to use for scanning in their receipts and invoices rather than into QuickBooks directly as the third degree of separation allows for us to ensure they do not accidentally post anything to the books.

Cons

There are a lot of features we were promised that do not work at all. Including the invoice fetch. It is totally unusable for every single one of our clients, and customer service never seemed to care about the fact we are paying for a service they advertise yet cannot deliver.

Pros

The accuracy and speed of the uploads, the conversion of bank statements from .pdf to .csv is very helpful with cloud based accounting software.

Cons

Nothing I do not like about the software, it has so many features that are useful.

Pros

So simple and automatic. Makes submitting expenses painless

Cons

I’m not an admin so can’t test those features. But for regular user it’s great

Pros

It is so easy to use. I can take pictures of receipts anywhere.

Cons

I have no problems using Dext. The program is great

Pros

I liked the app and the documentation pages they have in support of new users where they show step by step how to use it

Cons

Sometimes despite the support documentation the use of the app and the process itself is not very straightforward

Pros

I like the integration with QBO, the supplier rules feature, and the expense report functionality.

Cons

I wish i could organize the files in a different way (similar to a file folder)
I don't like the pricing scheme

Alternatives Considered

Hubdoc

Reasons for Switching to Dext

Some clients had better functionality for DEXT (expense reports)

Pros

Smooth and clear platform, easy to push to Xero

Cons

Unless I am missing how to find, can not see an audit trail as to who has posted to Xero

Pros

I used Dext years ago when it was Receipt Bank and thought I’d look into it now for my company. It’s definitely not the same company anymore

Cons

They just want to make a sale and don’t care about the experience at all.

Pros

The software automatically reads invoices and extracts the key data to be imported into your accounting or ERP system. This saves us countless hours of manual data entry and ensures consistent entries

Cons

Nothing negative to say at this stage, the software is incredible and the people we have interacted with are all knowledgeable and helpful

Pros

I love that it easily flows into QBO and you can choose your method of payment. Also that it’s recognizes the accounts

Cons

Customer service is not their top priority. You can’t reach a customer service if needed one

Pros

The data extraction worked great and the ability to also automatically mark payments to bills is also a timesaver. The ability to post multicurrency bills is a great feature.

Cons

It took quite a while to have everything set up, sometimes the data extraction did not work for an unknown reason. Does not work for extracting data from bank statements.

Pros

Receipt Bank is easy to track bills and receipts and useful to publish into accounting software. Also, Receipt Bank could assign different roles among users, which saves time for review and approval of reimbursable expenses. Last but not least, it keeps adding features like bank statement fetch, which creates efficiency for bank reconciliation.

Cons

If bills or receipts are denominated in foreign currency, the exchange rate used by Receipt Bank is different from that by Accounting Software. To have a consistent rate across the book, we have to manually refresh the bill date to have a consistent exchange rate.

Pros

I can auto-forward bills and invoices I receive via email to Receipt Bank, the ones which are consistent, I can even auto-publish to my accounting software (XERO)

Cons

I'm in Canada and have a few bills I pay in US funds. Occasionally a receipt will spontaneously switch currencies for no apparent reason.

Pros

Photo recognition is very accurate and customer service is helpful and existant.

Cons

Where do i start. The system is very clunky, looks great from the outside but there are better solutions out there especially for the price. Upload a reciept and approve it. Then wait 24 hours for it to enter your accounting software. Nightmare when your trying to reconcile.

Doesnt link with QB Projects so have to go into each reciept in QB and add project. This defeats the whole purpose of the app. Oh and you have to wait for it to push to QB.

Alternatives Considered

Expensify

Reasons for Switching to Dext

Promise of ease of use.

Pros

you can use it for free and very easy to use when extracting data that you require and it is a very good fit small businesses and you can do your work at home on your fone, laptop through your email and integrate when you are at work

Cons

It may be costly in the long run if amount of transactions increases with the growing of the business as the cost is related to amount of transactions that you undertake

Pros

Using the app, I can easily add invoices to Dext and then edit them before publishing into my payroll software. Invoices are stored so I cab refer back if I need information in the future

Cons

I can't access all features through the app and have to use the desktop version

Pros

Fast, efficient, and I am always on top of my bookkeeping.
I scan receipts with the iOS Dropbox app and place them in a shared folder. The next day my receipts have been data-mined, and are ready for me to double check before pushing them to my FreeAgent account.
This process shaves hours off my monthly bookkeeping.

Cons

Occasionally there is a small error in the data mining, usually due to a receipt displaying information in an unusual place or style.

Pros

My company started using this to keep us in compliance - and keep our accountant happy.
IT IS AWESOME! There are so many ways to upload receipts - it makes this extra step in our work day so much easier. You can scan and upload the receipt via their website. You can send it to a personalized email address to upload the receipt, you can use their app... it is fantastic. And our accountant is super happy with the results!

Cons

I can honestly say there isn't anything bad about this program. It stinks we have to take the extra time to be more diligent about our receipts, but the program really helps ease that hassle.

Pros

This app saves so much time and messing about with recipes and invoices when you are doing accounts. It is very easy to use with the iPhone app, online and via email. Whenever I buy something I can just take a photo of the receipt in the app upload it and forget about it. I can also email receipts for online purchases directly to my receipt bank account.
The system then picks out all the information and passes to my accounts software (Xero) I don't have to worry about loosing receipts or searching for emailed invoices. It saves me loads of time and avoid boxes of receipts at the end of the year.

Cons

I don't really have any downsides to this product does what it says on the tin easy to use and reliable.

Pros

This software has streamlined the ways clients supply paperwork to my practice. Clients are generally happy with using it and it is very intuitive.

Cons

The pricing structure doesn't differentiate between different sizes of practice except for single users so the savings scale massively for larger companies.
Clients can be confused about submitting multiple invoices by email.
Doesn't split across classes/departments in basic product

Pros

How intuitive it is - it learns your 'way'

Cons

Setting up process was a little confusing

Pros

Dext has a potentially daunting array of choice at first setup, the beauty is you can just leave sit what you do not need until you need it. Our staff used the software with ease and were able to confirm 90% of the time, to the required use of the software making it less time consuming to chase receipts. It is simple to use and allows multiple levels of authorisation. Scales slightly to cost for small business. They do offer discounts to NFP/RC organisations. Compliant with ATO tax reporting requirements. Fully customisable categories table.

Cons

Technical support were good, but not great, often the replies were cryptic or were minimalist, often resulting in confusion from them or us. Not a solution once you go over the affordable tier of 80 employees, there are then much better solutions out there. Some limitations in the software framework, but nothing crippling. No training option for staff, assumed you will do that.

Pros

This software is amazing. We are a wholesaler with loads of monthly invoices from suppliers and out to customers. Dext strips all the information out in seconds, is so accurate and then can get seamlessly transferred to Sage. Considering the time this software saves us, the price is brilliant too. I already recommend this software to anyone I think would benefit.

Cons

No downsides. This software literally does everything I need it for.

Pros

This app works great. Very easy to use for the person taking photos of receipts and the person recording the receipts. Overall we are very happy. Only thing that could be better is the price

Cons

Price is higher than what we want to spend

Pros

Great automated solution for keeping track of expenses
- It integrates with our bookkeeping system Quickbooks.
- It automates the data entry tasks
- Easy to use
- Good price point

Cons

It didn't integrate with all accounting systems, so I did have to switch to Quickbooks in order to use Dext as my old system was not compatible

Pros

It works exactly as advertised & is user-friendly enough that setup is simple & intuitive. There is a wide array of features on this platform, but everything is labeled & explained well, so while there is introductory training & ongoing self-support material, you often don't need it once you get going because the platform largely guides you toward whatever it is you want to do (which makes training new staff fairly easy).

Cons

The integrations can occasionally be a bit wonky--less so the accounting software integrations than vendors & bank accounts. I've had a few issues with bank accounts coming regularly decoupled, or with vendor accounts not connecting despite the credentials being validated. The lists for each integration option are also limited, so if you're using a smaller community bank or an industry-specific vendor, you may just be out of luck.

Pros

It has changed the game when it comes to reconciling receipts.

Cons

I'm honestly unsure that I have come across something I don't like.

Pros

Some really good features like entity health check

Cons

sometimes figures do not populate correctly from accounting software

Pros

It assists in tying receipts for multiple employees to transactions.

Cons

Can be time consuming to review missing receipts.

Pros

This will be an incredible asset for us to keep on top of our bookkeeping. It’s very easy to use and review the bills that we input. I feel like this will make us very organized and ease the life of our bookkeeper and accountant as a result.

Cons

No issues to really speak of so far. I guess our one issue is that Dext uses an authentication service to link our bank account but it doesn’t seem to work for our specific bank (BMO).

Alternatives Considered

Xero

Pros

Simplicity of recording invoices which is excellent for ease of yearly accounting when you are too busy for filing

Cons

Nothing as its a seamless product you can use on your phone, just take a picture of your receipt and send

Pros

Easy to use, multiple ways to upload company receipts quickly

Cons

It doesn’t always extract information from receipts correctly

Pros

Good concept. Relatively easy to use. Ability to have teams is helpful.

Cons

Customer service is terrible and the businesses practices are appalling. Tried to cancel my subscription. I was told I didn't give 30 days notice so I was on the hook for another year. I've been paying $276 a month for a year and never used it. I received three email confirmations of my cancellation date. Low and behold, a payment was taken on the cancellation date. They make it near impossible to cancel. Terrible business practices.

Pros

Unfortunately, my experience with canceling my Dext subscription has over shadowed any good feelings that I had about this company and program. The owner of the subscription should have full control of canceling the membership.

Cons

Canceling your subscription with Dext is nearly impossible. You can't cancel from your own account login. You have to reach out to your account manager and make an appointment. Appointment times are 3 weeks out. Once you do talk to them, you discover that there is a 30 day notice policy to cancel which is also not posted on your account. There are not pro-rated refunds of subscription fees. In my opinion this is very unprofessional on their part. I should have a way to cancel my subscription from my end.

Pros

The process is the strongest aspect of Dext. The process is as followed, if DEXT is unable to retrieve all the data it marks it for review. Dext also has features like auto publishing, supplier rules and bank feed as well e-invoicing. With auto publishing you can have documents/invoices automatically published to Xero and ready for reconciliation. Supplier rules also help with have the invoices automatically allocated to the correct supplier. Dext can also connect directly to your supplier they are bringing on a lot of support which can be beneficial to a lot of practices to streamline and increased their performance. Have bank fetch can also help with company tax returns and not having to contact your client to get bank statements all the time as you will have access to this in Dext. Dext have 3 different products: Prepare Commerce and precision. We are currently using DEXT prepare.

Cons

The pricing is a big factor. Also, for the price DEXT should offer more, currently they have split their product into 3 categories, DEXT precision features should be a part of their prepare features. Recently they also increased their pricing significantly. Their only advantage is that there is no software at its calibre. I would say another factor is ensuring your client use Dext as some from the older generations can struggle.

Alternatives Considered

Hubdoc

Reasons for Switching to Dext

The only advantage of Dextis that there is no software at its calibre. However HubDoc gets the job done and is included within Xero's subscription. So for companies starting out I would recommend that they use HubDoc to save on costs. Although it doesn't have the fancy features of DEXT you can complete basic tasks. You can complete things like uploading your receipts and having HubDoc automatically allocate to the right accounts and also have HubDoc push the invoices to Xero.

Pros

Invoicing can be easily transmitted to bookkeeping software so you don’t miss any transaction for tax purposes

Cons

Not ideal for those with less revenue or less transactions, however useful for those which have greater volume of transaction

Pros

Dext Prepare is easy to setup and use whether you're a small business or an accountant looking to help your clients keep up with all those paper receipts and emails for sales and costs. They also have expense report features

Cons

Dext Prepare is somewhat on the expensive side for the subscription prices they charge.

Pros

Online and Mobile App are very easy to navigate and use. The training resources that are included are excellent. Dext saves my business a lot of time by setting up automatic rules for suppliers, bank accounts, etc. to directly integrate into our accounting system.

Cons

I don't have any negative comments for Dext Prepare.

Pros

Creates for a paperless bookkeeping practice. It is easy for my clients to learn and use, and keeps them out of the bookkeeping software.

Cons

Need a way for expense reports to be signed off on. I have clients who need to have expense reports authorized.

Pros

Ease of use and accuracy of pictures of receipts

Cons

Accuracy and can use on the go whilst on application

Pros

In short as a small business owner Dext saves me the most precious commodity it can, my time. It allows myself and my team to take a simple picture of a receipt or uplad an invoice and the data is extracted and pushed across to my Xero accounting system. Works very well indeed including multiple currencies

Cons

Like any OCR extraction it is not perfect but what I would like to see is better notifications of failures for duplication etc, I would like unsuccessful uploads to be easier to identify and resolve

Pros

I love Dext and have used it for 7 plus years. It allows me and my clients to track all their expenses easily and worry free.

Cons

The cost is expensive as I dont have a lot of clients but I will pay because I like it so much

Alternatives Considered

QuickBooks Online

Reasons for Switching to Dext

Much more functional and way better at coding appropriately.

Pros

Company's finances has been completely transformed by Dext Prepare. I don't have to spend countless hours manually entering data to keep track of my finances because of its powerful automation and real-time monitoring features. Because the software's text recognition algorithm is so precise, it was simple for me to extract all of the essential information from my bank statements, invoices, and receipts.Dext Prepare's ability to integrate with my existing accounting ecosystem, which enables me to transfer data with a few easy clicks, is yet another great feature. The software's user interface is also very easy to understand and use, making it accessible to anyone, even to people who don't know much about technology.In general, managing finances with Dext Prepare has saved me a significant amount of time and effort. It is essential for any proprietor of a business who wishes to streamline their accounting procedures and concentrate on expanding their enterprise. Anyone looking for a pre-accounting solution that is both effective and user-friendly should look no further than Dext Prepare.

Cons

Dext Prepare is a great way to automate and streamline the pre-accounting process, but i say it lacks some features that other accounting software solutions have. Nevertheless, it is essential to keep in mind that Dext Prepare was developed solely for the purpose of pre-accounting and is not intended to take the place of a full-featured accounting system.The cost of Dext Prepare, which may be prohibitive for individuals or small businesses depending on their requirements and financial resources, is another potential drawback. However, the time-saving advantages of the software may eventually offset the cost for some businesses.In conclusion, despite the fact that Dext Prepare may not have all of the features of other accounting software solutions and may be pricey for some users, the pre-accounting automation and time savings it provides are still significant. As a whole, it's a wise investment for businesses that want to make their accounting procedures more efficient.

Pros

I feel so disheartened by Dext & Google Play! They offered me a discount (without refunding my original purchase), yet they didn’t offer to only charge the difference between what I’d already paid and the next subscription level. WHY???

Cons

I mistakenly subscribed to Dext’s “Business Plan” through the Dext app. I couldn’t figure out why it didn’t function like it was supposed to. Once I figured out that it was called “Business” and not “Business Plus” I realized I must have subscribed to something different…I didn’t know they offered anything different from their website.
I contacted Dext right away and told them I want to upgrade (or refund to upgrade on my own). They told me Google Play can refund this. I communicated with Google Play. They said, “We can’t do this, only the app developer can. I asked, “How do I communicate with the app developer?” They gave me the same email address that I previously used to communicate with Dext. I went back and forth many times (over the course of a month) communicating with Google Play and Dext; both telling me the other can help me.
In the end, Dext offered to cancel my current subscription (but I wouldn’t get a refund) and then they’d give me 20% off a new subscription. Dext is EXPENSIVE and now I have to pay double, when I asked to be upgraded (or refunded) right after I bought it. WHO is lying to me? In the end, Dext simply closed the case on me instead of offering me the upgraded subscription for the price difference. UNBELIEVABLE!

Dext told me that I hadn’t heard of this lower level subscription because they got rid of it as it wasn’t popular, but that Google Play kept it.

Pros

I have been using Receipt Bank alongside Xero for at least 5 years now and I have tried the alternatives but for me RB is the best! It is easy, accurate and intelligent. Its super simple app alongside the emailing in, drag & drop, dropbox link etc makes adding receipts and bills easy so you are more likely to capture more items. The OCR works well and learns (it is however worth keeping an aye on things as sometimes it can go awry!). The supplier rules work well, it has a great user interface and is simple to navigate. I know that they do line by line splits on some supplier invoices and I would like to see that get more accessible. Overall Receipt Bank saves so much time and I think that they are still developing more and more features. I have had clients that hate it and there are a few nuances that you should pay attention to at the start but once you have it works brilliantly!! I have tried Datamolino, Autoentry and Xero direct for the day to day receipts & invoices but have always come back to Receipt Bank.
Customer support has always been good, friendly and relatively speedy. I use Receipt Bank with all my clients - we insist upon it!

Cons

I would probably say the thing that comes up over again is the price (I argue that rather pay them that than me for data entry!) but maybe if there was a lower starting price? I would love to see a Bill to client button and the option to break an invoice into lines as a standard option.