--- description: Review of BrowserStack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BrowserStack | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/4721/bug-tracking/software) > [BrowserStack](/software/200650/browserstack) # BrowserStack Canonical: https://www.softwareadvice.ie/software/200650/browserstack Page: 1 / 32\ Next: [Next page](https://www.softwareadvice.ie/software/200650/browserstack?page=2) > BrowserStack is the leading test platform built for developers \& QAs to expand test coverage, scale, and optimize testing. BrowserStack is used by teams and organizations of all sizes - whether testing manually, starting test automation, or scaling automation. Over 50,000 customers, including Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web \& mobile apps. We help them: - Expand test coverage with cross-browser, real device, accessibility, and visual testing. - Scale test automation with BrowserStack's leading cross-browser \& real device cloud and test observability. - Centralise and scale testing processes with test management. - Unlock testing \& quality insights. Our Products: Live - Manual cross-browser testing App Live - Manual real-device testing Automate - Browser automation grid App Automate - Real device automation cloud Percy - Automated visual testing and review Low code automation - Test automation without coding Accessibility Testing - Test WCAG and ADA compliance Test Management - Unify and track all test cases Test Observability - Test debugging \& insights > > Verdict: Rated **4.6/5** by 774 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 774 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: BrowserStack - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: BrowserStack offers a free trial for new users, after which the software is available on monthly and annual subscriptions. An open-source version is also available. Pricing and functionality scales with the number of tests, users, or screenshots. Live: Starts at $29/month (billed annually) and $39/month (billed monthly) Automate Pro: Starts at $129/month (billed annually) and $169/month (billed monthly) Automate Mobile: Starts at $199/month (billed annually) and $249/month (billed monthly) Percy: A free version is available for visual testing on 5000 screenshots and unlimited users Percy Professional: Starts at $99/month (billed annually) and 129/month (billed monthly) for 25,000 screenshots/month App Live: Starts at $29/month (billed annually) and $39/month (billed monthly) App Automate: A free version includes 30 interactive testing minutes, 100 automated testing minutes daily, and 4 real mobile devices. Subscription starts at $159/month (billed annually) and $199/month (billed monthly) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, British Virgin Islands, Canada, Denmark, Germany, India, Ireland, Israel, Mexico, Singapore, South Africa, US Virgin Islands, United Arab Emirates, United Kingdom, United States ## Features - A/B Testing - AI/Machine Learning - API - Access Controls/Permissions - Action-Word Testing - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Anomaly Detection - Approval Workflow - Archiving & Retention - Assessment Management - Asset Discovery - Audience Targeting - Audit Management - Audit Trail - Automated Testing ## Integrations (16 total) - Appium - Bitbucket - CircleCI - Cypress - Espresso - GitHub - Jenkins - Jira - Microsoft Visual Studio - Netlify - Slack - Travis CI - Trello - Tricentis qTest - WordPress ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Bug Tracking Software](https://www.softwareadvice.ie/directory/4721/bug-tracking/software) ## Related Categories - [Bug Tracking Software](https://www.softwareadvice.ie/directory/4721/bug-tracking/software) - [Automation Testing Tools](https://www.softwareadvice.ie/directory/4187/automation-testing/software) - [Test Management Tools](https://www.softwareadvice.ie/directory/4622/test-management-tools/software) - [Performance Testing Tools](https://www.softwareadvice.ie/directory/4316/performance-testing/software) - [Observability Software](https://www.softwareadvice.ie/directory/4534/observability/software) ## Alternatives 1. [Lyssna](https://www.softwareadvice.ie/software/144529/usabilityhub) — 4.6/5 (86 reviews) 2. [QA Wolf](https://www.softwareadvice.ie/software/370367/qa-wolf) — 5.0/5 (69 reviews) 3. [TestRail](https://www.softwareadvice.ie/software/76542/testrail) — 4.3/5 (179 reviews) 4. [Lightster](https://www.softwareadvice.ie/software/440012/lightster) — 4.7/5 (9 reviews) 5. [testomat.io](https://www.softwareadvice.ie/software/429510/testomat-io) — 4.8/5 (22 reviews) ## Reviews ### "Reliable Cross-Browser Testing with Great Coverage" — 5.0/5 > **Amar** | *24 March 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: BrowserStack makes cross-browser and cross-device testing incredibly easy. The wide range of real devices and browsers available on demand is a huge advantage, especially when compared to maintaining an in-house device lab. The interface is intuitive, and setting up tests (both manual and automated) is straightforward. Integration with tools like Selenium, Cypress, and CI/CD pipelines works smoothly. > > **Cons**: The pricing can be a bit high for smaller teams or startups. Also, performance can occasionally lag when using certain real devices, especially during peak hours. > > Overall, BrowserStack has significantly improved our QA workflow by reducing testing time and increasing coverage. It’s a dependable tool for ensuring consistent user experience across platforms. Despite the cost, the value it provides makes it worth the investment for teams that prioritize quality. ----- ### "User-Friendly Platform, Yet Customer Support Needs Improvement" — 4.0/5 > **Arthi** | *24 March 2026* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: The UI of BrowserStack is clean, intuitive, and easy to navigate. Most of the frequently used features—like device selection, browser choices, and test session controls—are clearly visible and well‑organized. The overall usability is smooth, and switching back and forth between devices or test sessions feels seamless. The platform offers straightforward access to essential tools such as logs, screenshots, and videos, making debugging much faster. Overall, the interface supports a very user‑friendly testing experience with minimal learning curve. > > **Cons**: The response I received from \[sensitive content hidden\] came across as quite rude. It gave me the impression that BrowserStack may not be fully prepared to assist customers who have doubts or questions. If new customers are addressed in this manner, it raises concerns about the level of support provided to existing customers as well. > > Overall, my experience has been positive so far. I’m still getting familiar with the application, but the learning curve has been manageable. It would be beneficial to have more integrations with other tools and platforms, as this would further enhance usability and workflow efficiency. ----- ### "Easier to use simulators/emulators" — 1.0/5 > **Zach** | *23 March 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: It had a decent availability of Android and iOS mobile devices and OS versions, including new OS versions. That's about it. > > **Cons**: Issue resolution, support, lots of downtime and issues that would cause test failures - all resulting in really poor usage as an automated testing device provider > > It was a large part of my job just tracking failures on browserstack devices, hounding their support to fix things, and triaging flaky test failures that stemmed from excessively variable device states. It is not worth it to use this provider for automated testing for this reason alone. Use simulators and emulators. They are sufficient for catching 99.99% of issues. ----- ### "Good But Fix Billing Sync Issues" — 4.0/5 > **Daniel** | *23 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I really like that when a failure happens, we're able to see a playback video of everything that happened up to the point of the failure. That kind of visual context makes us confident of the reproduction steps. > > **Cons**: We have had some issues with billing. There have been automated messages that we receive which sound like we are going to have our services cutoff despite our payment being in transit. I wish that paying would be more straight forward so that we wouldn't feel like we are panicking everytime we want to renew. > > Overall, it has been good. It is a reliable service (other than the scary automated billing messaged I mentioned above). ----- ### "BrowserStack: What Works and What Doesn’t" — 4.0/5 > **Rohit** | *2 April 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Easy integration with most of automation framework Cross browser and cross platform testing No headache of setting up infrastructure Parallel testing functionality saves time Live testing, testing with real devices, local testing features Easy debugging using video recording, screenshot and logs > > **Cons**: Only things that can bother Costly for small projects or teams Performance and latency issues due to cloud based Sometimes session timeouts and stability issues may pop up due to which you'll get flaky test results Initial setup may takes time for newbie > > It's positive overall, Iused it for cross-browser testing, integrated with Selenium/Playwright for automation, and leveraged parallel execution to speed up regression. While there are some challenges like cost and occasional latency but that's how almost every platforms have some limitations ----- Page: 1 / 32\ Next: [Next page](https://www.softwareadvice.ie/software/200650/browserstack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/200650/browserstack) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data