About Hub Planner
Hub Planner pricing
Hub Planner does not have a free version but does offer a free trial. Hub Planner paid version starts at US$7.00/month.
Alternatives to Hub Planner
Hub Planner Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great product for a small professional services company still establishing itself
Pros
Easy to use, cost effective, and great product overall.
Cons
Useful for businesses who are starting up and scaling up.
Response from Hub Planner
Amazing! Thanks so much for your kind review. Much appreciated.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Structure to our time management and leave requests
Overall, the experience has been a good one. I can't complain, honestly.
Pros
Before this software, my company used to use an excel sheet which had to be filled in at the end of the week every week. It was very tedious and I used to forget to do it quite often. We also didn't have a formal way of requesting vacation leave and checking exactly our leave balances. We now use Hub Planner to do both of these things. Additionally, our head of department assigns tasks and there are hours allocated for each task which really helps with resourcing and balancing the workload.
Cons
A real-time tracker would be nice. Something like a button that you click on when you start on a specific task and then click again to stop it. I would also like to have it as an app on my phone. I am not sure whether it exists already and it's something the company has not informed us about. Correcting mistakes is always difficult as well. I have to contact the administrator every time I input data in a wrong field.
Response from Hub Planner
Awesome, thanks so much for the super positive review!
I'm glad the process of migrating from spreadsheets to software was a positive experience and the overall capacity planning has improved for your team.
The good news is that a new version of Timesheets is on the way ! Do keep an eye out on the blog for new feature releases and updates. https://hubplanner.com/blog/
Best,
Team Hub Planner
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
It's ok, but...
It is okay, but for some cases, a workaround is needed.
Pros
It is good, that you have a tool where you can track the time you need to work on several projects and generate reports from it. Integrating it with other tools is also a nice feature (such as invoicing tools).
Cons
There are several small things that could be done much better, just to mention a few:
- Include easy to use categories within one project, so that you can track time on task level
- To make tracking time even easier include a start/stop timer function
- When approving time cards for my employees and finding a mistake: In order to change the mistake, I need to deny the timecard, change the screen, go into editing mode for my employee and then edit, approve (on behalf of employee), change screen again to finally approve the timecard. Why not edit/approve the timecard directly on the approval screen for admins?
- Decimal numbers of time tracking are screwed when exporting them to excel
Response from Hub Planner
Hello Isabella,
Appreciate you taking the time to submit your review of Hub Planner.
I agree, there are some things that can be improved for sure. Thanks for the suggestions, they are really helpful especially around the Timesheets function. We most certainly will take these and hopefully you will see them implemented in the near future.
On your point for booking categories within one project. Have you tried the Booking Category Groups? This will allow you to assign specific booking categories for different projects? Super helpful when reporting time too that you can segment what you are actually spending time on. Here is a link to the press release: https://hubplanner.com/hub-planner-release-booking-category-groups-to-the-suite-of-resource-management-features/
If you need any further help, do reach out to us via https://hubplanner.com/contact/, we'll be happy to assist.
Thanks,
Team Hub Planner
- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
An easy, affordable, well featured solution for time-sheeting and resource management.
We went from having one staff member dedicated full-time to resource management to having them freed up for thirty hours of the week. We suddenly had almost another head-count to help with project co-ordination, rather than just keeping the wheels turning. And timesheet compliance went up too, because it was so easy to use!
Pros
It's affordable, extensible, good to look at, and easy to use.
Cons
There aren't really any detractors to this one. Perhaps it's not a high-powered analysis tool, but the dashboards it does supply are quite thorough out of the box, and more than likely to meet all the needs of the vast majority of companies.
Alternatives Considered
Microsoft 365Reasons for Choosing Hub Planner
We had been using an in-house developed custom tool, and it was erratic, unreliable, hard to use, and didn't have any features that could help us in analysing our hours easily: we had to export everything to Excel, and do most things manually.Reasons for Switching to Hub Planner
We looked into building out a simple, but more robust, SharePoint List based system ourselves. We could have had our own features, custom developed for us. Then we looked at how many hours even the simple version of that would take, and at the Hub Planner licencing costs, and realised that we could get 10x the functionality, and it would take us more than a year to hit the same costs. And Hub Planner looked better, and would be easier for our staff to use. It was a no-brainer. We purchased our licenses a week later.- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Useful and effective software
Overall, HubPlanner helps our management team in our Change department to view how much work resources anticipate they will do and how much they have actually done. We can see any gaps in time and so allocate a person more work or a new project. While most people are working from home, HubPlanner really helps keep track of what everyone is doing when you can't actually see them doing it.
Pros
There are a wide range of features and it is very customisable to suit our needs.
Cons
There are some limitations as it is not 100% customisable, but these are mainly small things, for example our working hours divide to be 7.25 a day (and 7 on Fridays) but it doesn't allow us to allocate smaller than 1 hour or half an hour.
Also, on a laptop screen, it doesn't have a great view. Everything is quite chunky which makes it hard to view a few people's schedules at the same time.
It would be easier if the customer support team shared individual email addresses rather than a generic one for the whole team so that you can continue conversations with a specific person.
Reasons for Switching to Hub Planner
It suited us best due to having so many different features we could make use of.Response from Hub Planner
Hello Ellie,
Capacity Planning and the ability to measure the scheduled versus actuals is a core competency of Hub Planner, I'm happy to hear that this is working well for you and your team. Especially in this current pandemic, Hub Planner has really helped a lot of teams keep up performance levels and track who is working on what and who is available. Thanks for your feedback.
I myself have been switching from a display to laptop with the current working from home. I find the Ctrl & 0 or zoom in and out options work for me.
RE customer support, 9/10 times, once an agent responds to an initial ticket, it is automatically tagged to that agent for any future responses. It's only if that agent might be on leave or not available or another department needs to step in for example, would another agent take over so that your query is answered more quickly. Of course, you can request the agent of choice too, the rest of us won't be offended :)
Thanks again,
Team Hub Planner