--- description: Review of OnScreen Guidance Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OnScreen Guidance | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [OnScreen Guidance](/software/201193/onscreen) # OnScreen Guidance Canonical: https://www.softwareadvice.ie/software/201193/onscreen Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/201193/onscreen?page=2) > OnScreen Guidance by Confirm (formerly Learning Pool) Help people get it right, right where they work. OnScreen Guidance is a digital adoption platform (DAP) that brings interactive guidance, in-app support, and process documentation directly into the web-based applications your employees use every day. New software rarely struggles because people can't log in. It struggles when they aren't sure what to do next, can't find the right process, or miss a change to how things work. Training sessions and PDF manuals only go so far once people are back at their desks. OnScreen Guidance closes that gap. - Learn by doing: Build interactive, step-by-step walkthroughs that lead employees through real tasks, from short product tours to detailed processes like data entry. - Answer questions in context: Attach smart tooltips to specific fields and screen areas, using images, GIFs, and links to explain what's needed without pulling people away from the task. - Document processes automatically: Record screen actions and let AI-powered automation turn them into written process manuals, then export guides as PDFs for compliance audits. - Support every region: Translate guidance into 14+ languages with AI translation, so employees across markets get the same clear support. - Deploy without disruption: Run OnScreen Guidance on top of existing web-based applications through the cloud or as a browser extension, with no installation or engineering work in the underlying system. - Keep guidance current: Create and update guidance in one place as workflows change, instead of maintaining separate manuals or answering the same questions again and again. From employee onboarding and system rollouts to process changes and everyday support, OnScreen Guidance helps L\&D, HR, business process, and project teams make software adoption stick. Less searching. Fewer repeat questions. More confident employees. > > Verdict: Rated **4.6/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 17 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Confirm - **Founded**: 2006 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: Chinese, Czech, English, French, German, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Albania, Andorra, Australia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - API - Adaptive Learning - Alerts/Notifications - Audience Targeting - Blended Learning - Catalog Management - Content Creation - Content Library - Content Management - Contextual Guidance - Customer Segmentation - Data Import/Export - Data Quality Control - In-App Training - Interactive Content - Knowledge Management - Launch Management - Modeling & Simulation - Multi-Language - Progress Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Onboarding Software](https://www.softwareadvice.ie/directory/1396/employee-onboarding/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.ie/directory/1396/employee-onboarding/software) - [Training Software](https://www.softwareadvice.ie/directory/1232/online-training/software) - [Digital Adoption Platforms](https://www.softwareadvice.ie/directory/4379/digital-adoption-platform/software) - [Change Management Software](https://www.softwareadvice.ie/directory/4244/change-management/software) - [Microlearning Software](https://www.softwareadvice.ie/directory/4245/microlearning/software) ## Alternatives 1. 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[Apty](https://www.softwareadvice.ie/software/349986/apty) — 5.0/5 (10 reviews) ## Reviews ### "Just so simple \!" — 5.0/5 > **Simon** | *15 September 2020* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: No difficult installation, easy to set up guides, love the fact it works with ANY Web applications. > > **Cons**: Still waiting for the negatives, Just great support at every level. > > Simple, cost effective and just makes my teams life easier ----- ### "Easy to Use" — 5.0/5 > **Sheng** | *15 December 2022* | Farming | Recommendation rating: 10.0/10 > > **Pros**: The software was easy to navigate. Useful tools to help make guides easy to use. > > **Cons**: Some integration was difficult because we work inside a virtual desktop inside another virtual desktop but OnScreen was patient and willing to work through the new experience. > > OnScreen was extremely helpful. Great service. Was very responsive. ----- ### "OnScreen Review December 2022" — 3.0/5 > **Dane** | *16 December 2022* | Machinery | Recommendation rating: 6.0/10 > > **Pros**: - Ease of use \& accessibility- Ease of deployment > > **Cons**: - Administration constraints \& limitations- Simplicity can also hold back on the applicability for varied domains \& applications > > \- Client support is exceptional ----- ### "I Like Onscreen" — 4.0/5 > **Verified Reviewer** | *10 July 2020* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: OnScreen enables our students to be independent and able to easily navigate a business system on their own. I see Onscreen being a valuable tool for businesses and classroom moving forward. > > **Cons**: Not being able to delete a portion of the recording without deleting the whole recording when you mess up during the recording. This causes issues when the helper is turned on in the actual system. > > I teach a Veterans to Work Career Skills Program here on Fort Hood, TX and I'm delighted to be using Onscreen in my class. I believe is a great tool to help instruct my students on navigating the system and giving them a better understanding of the different business processes. ----- ### "Highly recommend OnScreen" — 5.0/5 > **Gary** | *15 September 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: OnScreen has helped us enhance End User’s adoption and quality compliance to “best practices” within enterprise software i.e. ERP . . . SAP and others. As an OCM practice leader we now have “hard evidence” that End Users are competent in following the best practice methods. Additional, with OnScreen we are able to validate conformance to GMP’s (Good Manufacturing Practices) and ISO 9000 standards. > > **Cons**: No cons so far, the solution is simple once you have a demo or 2 ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/201193/onscreen?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/201193/onscreen) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data