About PayPal Zettle

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process transactions and send invoices. PayPal Here comes with two device options Mobile card reader and a chip card reader. The Mobile Card Reader solution is designed to support debit and credit card payments only. The solution comes with a card reader device that connects smartphones' audio jacks. PayPal Here's Chip Card Reader device supports multiple payments methods, such as magnetic stripe cards (i.e., debit and credit cards), chip cards and Apple Pay. The solution comes with a separate payment device that connects to smartphones using bluetooth pairing. With the help of dashboards and reporting module users can prepare customized sales reports, retailers and field workers can get a view of their sales transactions in order to make decisions for handling field sales processes.
PayPal Zettle Software - Mobile card reader
PayPal Zettle Software - PayPal Zettle sales activity
PayPal Zettle Software - PayPal Zettle employee details
PayPal Zettle Software - Mobile card reader - thumbnail
PayPal Zettle Software - PayPal Zettle sales activity - thumbnail
PayPal Zettle Software - PayPal Zettle employee details - thumbnail

PayPal Zettle pricing

PayPal Zettle does not have a free version. PayPal Zettle paid version starts at US$0.01.

Starting Price:
US$0.01
Free Version:
No
Free trial:
No

Alternatives to PayPal Zettle

Zello

4.7 (63 Reviews)
Zello is a comprehensive live-voice-centered communications solution, including an integrated, enterprise-grade...

QuickBooks Desktop

4.4 (2438 Reviews)
QuickBooks Pro helps to automate the billing and invoicing process and work order management from a single reconciliatio...

QuickBooks Online

4.3 (7828 Reviews)
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere,...

QuickBooks Money

4.3 (84 Reviews)
Quickbooks Payments is a mobile payment gateway best suited for small to midsize organizations. The system comes with...

PAYEER

4.7 (28 Reviews)
PAYEER is a digital payment platform. It enables users to make secure online transactions. The platform caters to...

Slice

4.3 (3 Reviews)
Slice is a payment processing solution that eliminates credit card processing fees for merchants. The Slice Processing...

CASH

4.5 (22 Reviews)
CASH is a physical security solution designed to help businesses streamline processes related to field service...

2TouchPOS

4.1 (50 Reviews)
2TouchPOS is a cloud-based point of sale system that assists restaurant and nightclubs to manage their administrative...

Cash App

4.3 (585 Reviews)
Cash App is a web-based finance app designed to help business owners send money and buy stocks, bitcoin, and make...

Lightspeed Restaurant

4.4 (208 Reviews)
Lightspeed Restaurant is a cloud-based point of sale (POS) solution for restaurants suitable for full-or quick-service...

PayPal

4.7 (25385 Reviews)
PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an...

SumUp

4.5 (1442 Reviews)
We believe that every business should have access to affordable, easy-to-use payment solutions, no matter their size....

Venmo

4.7 (9191 Reviews)
Venmo is a digital payment and wallet gateway that allows customers to transfer money and make payments via their...

Square Payments

4.7 (2559 Reviews)
Square Payments is a cloud-based payment processing tool for businesses within the retail, food and beverage, and...

Payoneer

4.3 (719 Reviews)
Payoneer is a payment processing solution designed to help freelancers, service providers, eCommerce marketplace...

Browse PayPal Zettle Reviews

2,278 of 2,278 reviews
Sort by:
Matshidiso
Matshidiso
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/8/2024

PayPal the best

I received my money from the company from overseas; it was easy to access it.

Pros

It is easy to use, especially when you are receiving money from other countries.

Cons

the security It always reminds me of security.

Robert
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/12/2024

Great credit card software

Has been a wonderful addition to my companies glad i switched over to them

Pros

Super easy to get paid by customers! Simple and easy app to use

Cons

At first was a challenge to figure out how to use it with out a reader

Ismael
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 27/11/2024

Not an ideal option

Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function.

Pros

Very quick and easy to set up. Anybody can do this to start taking payments in a non complicated way.

Cons

When handling large volumes sometimes we found our account limit had been hit for the day which we weren’t made aware of. All terminals showed key sales information without ability to hide that data.

Alternatives Considered

Square Point of Sale

Reasons for Switching to PayPal Zettle

Zettle was the quickest and most easy for set up at the time and they provided us with lots of free terminals to keep
Basma
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/10/2023

PayPal Zettle Advantages

As I’m an admin, I’m very stressed in managing many stuff such like meetings, organizing tournaments, visas issuing, reports, staff follow-up and so on, and this app made things easier to me at the time I was checking and reviewing the lot of bills, payments and receipts, which reduced stress on me and saved my time.

Pros

It’s easy, simple, quick to pay and receive.

Cons

There is no obstacles or difficulties I found during using it.

Alternatives Considered

PayPal

Reasons for Switching to PayPal Zettle

The reputation, easiness, security and privacy.
Elvis
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2024

A Convenient, User Friendly Payment Solution For Business and Individuals

My overall experience has been positive since I haven't met any challenges usinf

Pros

PayPal Zettle's seamless integration with PayPal’s ecosystem. It's quick and easy to set up, and I can accept payments in various forms such as cards and mobile payments

Cons

The transaction fees which can add up over time especially for smaller transactions

Autumn
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 16/11/2024

Great for small businesses

Satisfied overall with the service, great for small businesses

Pros

Contactless payments, no monthly fees, fairly easy setup

Cons

Transaction fees and limited customization

Alternatives Considered

Shopify POS

Reasons for Choosing PayPal Zettle

Because PayPal made the switch so it was necessary to continue using

Switched From

PayPal Checkout

Reasons for Switching to PayPal Zettle

Great customer support, easy setup, no monthly charges
Mike
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/12/2023

PayPal Zettle is great for on the go

I was worried at first when PayPal transitioned to Zettle but the process has been smooth overall. It works great and I love the customization. Haven't had a problem with it yet.

Pros

I love the reader and all the simple reports it entails. It's perfect for on the go sales. It's super small and easy to use.

Cons

Biggest con is that it has to be charged. The older readers did not so this takes some getting used to.

Alternatives Considered

Square Point of Sale, Lightspeed, Clover, Weebly and Shopify

Reasons for Choosing PayPal Zettle

Paypal switched readers from PayPal Me to Zettle so i upgraded.

Switched From

PayPal Invoicing
Verna
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 22/6/2023

Don't Settle, Get PayPal Zettle!

Overall, PayPal Zettle has improved our payment processing and we highly recommend it to other small businesses who are looking for a POS solution.

Pros

Zettle is a replacement and an improvement to the old PayPal Here. Zettle allows me to accept more types of payments, has same day availability of funds in our business PayPal account and has been a game changer for my business, especially processing payments at pop-up markets.In addition to the many payments accepted (Visa, MC, AMEX, Discover, ApplePay, GooglePay, VenMo, etc), Zettle makes accounting simple by automatically creating daily sales reports of each employee and providing the ability to keep track of inventory. Paypal has done a great job creating Zettle POS and app.

Cons

There's not much to dislike about Zettle, but I will say, our biggest challenge was getting acclimated to a new system after using PayPal Here for years. That said, the learning curve was not that difficult.

Alternatives Considered

Square Point of Sale

Reasons for Switching to PayPal Zettle

Because I had used PayPal Here previously, I decided to stay with PayPal and try Zettle.
Kelly
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 15/5/2024

Easier payments for all

I plan to keep using it for my sales and will recommend it to others who are doing similar sales

Pros

Capability to print receipts. Most do not care for receipts anymore but there are handful who do (older generation). Minimal processing fee

Cons

No concerns with use, my personal sales have started to increase so decided to give this a try and so far working well.

Sunny
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 24/11/2024

Perfect for non tipping businesses

It was okay. Had a little issue purchasing at discount for the first device but eventually resolved.

Pros

Simple design. Long lasting battery. Quick set up.

Cons

Tipping flow… it asks people to tip before tapping the card. Is contrary to the norm and does not promote tipping.

Abhijeet
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/2/2024

PayPal Zettle Review

As a small business owner, PayPal Zettle has transformed the way I handle transactions. Its user-friendly interface and versatile payment options make it easy for customers to pay, while robust analytics tools provide valuable insights for business growth. While fees and offline functionality pose minor challenges, overall, Zettle has been a game-changer for my business. Highly recommended.

Pros

User-Friendly Interface: PayPal Zettle offers a remarkably intuitive interface, making it easy for small business owners to set up and start accepting payments swiftly. The platform's simplicity ensures that even those with minimal technical expertise can navigate and utilize its features effectively.

Cons

Limited International Availability: Although PayPal Zettle has expanded its presence globally, its availability in certain regions may still be limited. Businesses operating in areas where Zettle is not yet widely available may need to explore alternative payment solutions to cater to their customer base effectively.

Prosenjeet
  • Industry: Chemicals
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/2/2024

Most trusted and User friendly

Pros

It's designed to be user-friendly and accessible for small businesses looking to streamline their payment processes.

Cons

As a cloud-based system, PayPal Zettle requires a stable internet connection to function effectively. This can be a drawback in areas with poor connectivity or during internet outages.

Ofori
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2023

Revolutionizing Payment Processing: A Game-Changing Review of PayPal Zettle

PayPal Zettle is often praised for its user-friendly interface, versatility, and mobility. Users appreciate the ease of setting up their accounts, managing inventory, and processing payments through the intuitive app. The ability to accept payments anywhere, whether it's in-store or on the go, is highly valued by small businesses and mobile vendors.The integration capabilities of PayPal Zettle are also frequently mentioned as a positive aspect. Users find it convenient to sync their PayPal Zettle services with other PayPal offerings, enabling seamless access to transaction data, sales reports, and real-time analytics. This integration empowers businesses to make informed decisions and track their performance effectively.Affordability and transparent pricing are other aspects that users appreciate about PayPal Zettle. The competitive pricing structure, particularly suited for small businesses and startups, is considered a valuable feature.Customer support is generally regarded as responsive and helpful, with users reporting prompt assistance and guidance in resolving any issues or inquiries.While there are areas for improvement, such as occasional connectivity issues, limited payment options, inventory management limitations, and occasional delays in transaction processing, these concerns are not prevalent across all user experiences.

Pros

User-friendly Interface: Many users appreciate the intuitive and easy-to-navigate interface of PayPal Zettle. The app provides a seamless experience, allowing users to quickly set up their account, manage inventory, and process payments.Versatility and Mobility: PayPal Zettle offers flexibility by enabling businesses to accept payments anywhere, whether it's in-store or on the go. Its portable card reader and smartphone compatibility make it convenient for small businesses and mobile vendors.Integration and Analytics: The integration capabilities of PayPal Zettle are highly regarded. Users appreciate the seamless syncing with other PayPal services and the ability to access transaction data, sales reports, and analytics in real-time. This feature empowers businesses to make informed decisions and track their performance.Competitive Pricing: PayPal Zettle offers transparent and competitive pricing structures for its services. Users appreciate the affordability and value for money, especially for small businesses and startups.

Cons

Limited Payment Options: While PayPal Zettle offers various payment methods, including card payments, there have been requests for additional options such as support for alternative payment systems or digital wallets.

Rebekah
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/3/2024

Love PayPal

Pros

Very easy straight to the point and access

Cons

Nothing I like everything I never had any issues

Ryan
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 11/10/2023

PayPal #1

Overall I do recommend PayPal its one of the better options

Pros

I like the different options for us and users. Helps make our business succeed and cover all the bases

Cons

I don't like the customer service to much with there delay and being rude at times . Hard to get ahold of

Kevin
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 20/5/2024

Review of PayPal Zettle

Pros

Most likeable feature is its ease of use for both sender and receiver. Most likeable feature is that money is received instantly and the transaction can be done with or without a card reader.

Cons

What I like least is if users have a limitation in terms of only sliding credit cards through a card reader, then there can be some processing issues. Also, it would be extremely efficient if there could be an automated processing receipt generated to send the customer once transaction has been completed.

Xhoni
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2023

You must use it for your everyday personal/bussines needs.

Im very happy with it everyone should use it to for everything in daily rutin.

Pros

It saves me a lot time and stres and is so much practical.

Cons

Thers nothing that i dont like about it.Its necessary for me.

JANE
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/2/2024

PAYPAL ZETTLE

Pros

EASY TO NAVIGATE THE SYSTEM AND EASY TO APPLY TO THE TEAM.

Cons

EASY TO NAVIGATE THE SYSTEM AND APPLY TO THE TEAM

Bracia
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 13/12/2023

PayPal review

Pros

I like most how I can manage inventory account and payment

Cons

What I dislike sometimes is the lack of customer service on the app

Athra
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/6/2023

PayPal is one of the best apps on my phone

My overall experience with PayPal has been amazing. Otherwise I would not have been using it for 7+ years.

Pros

I have used PayPal for as long as I can remember. I love the security and simplicity of the app which makes my shopping wayyyy easier.

Cons

Although there are no cons, maybe adding deals from other brands would make this a more inclusive app.

Swaibu
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/5/2024

PayPal Zettle

Pros

It's easy to use makes me work effective

Cons

It is better than other ways in my community

Kenny
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 13/9/2023

Very useful

The experience is very good because is constantly making upgrade the plataform

Pros

The most I like is the easy the way ti use it

Cons

Sometimes it takes time to make transactions to my bank

John
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2023

Advantages of PayPal

It was a useful experience when I got to know the program, as it is one of the best sites for financial and service transactions

Pros

Transferring money from websites, such as freelancing websites Sending and receiving money Transferring money between bank accounts

Cons

Sometimes it is difficult to use Waiting for money when withdrawing

Ray
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 19/6/2023

Zettle shines amongst a huge range of POS systems on offer

Zettle offers everything we need from a POS, we are a small business offering events and as such it works just fine for us.

Pros

Zettle offers a cost effective solution for small businesses seeking a basic or more comprehensive POS system. It can be used easily from a mobile device meaning it is ideal for businesses seeking POS at multiple venues.

Cons

Having been a PayPal user for a number of years we first started with PayPal here which we found to be just fine. We were forced into switching to Zettle as PayPal no longer supports their own Here system . Whilst Zettle is better it would have been nice to have been given the Zettle readers and not have to buy them as we were happy with the previous here POS.

Alternatives Considered

Square Point of Sale

Reasons for Switching to PayPal Zettle

We already used a PayPal product.
Ghassan
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 13/6/2023

Edit document

My experience in PayPal is an excellent experience.

Pros

PayPal is a distinguished application and has many advantages, including politics and privacy, it has strict, and no one can penetrate it and it has a speed of response in customer service and has the smooth use in the world, where buying and selling or receiving profits are easily.

Cons

We want to use PayPal Yoga has a negative, which is sometimes suspending the program in logging in.

RUKSANA
  • Industry: Alternative Dispute Resolution
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/5/2024

Home service center

PayPal Zettle offers a streamlined and user-friendly platform for small businesses to accept payments. Its intuitive interface and range of features make it a convenient option for merchants. Additionally, its integration with PayPal provides added flexibility and security. Overall, it's a solid choice for businesses looking for a reliable point-of-sale solution.

Pros

What I like most about PayPal Zettle is its seamless integration with PayPal, offering a comprehensive ecosystem for managing payments both online and offline. The user-friendly interface, quick setup, and the ability to accept a wide range of payment methods enhance the overall experience for both businesses and customers. Additionally, the detailed analytics and reporting features provide valuable insights into sales performance, which is crucial for making informed business decisions.

Cons

One common complaint about PayPal Zettle is its fee structure, which some users find a bit steep compared to other payment processors.

Marcos
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/5/2024

Streamlining sales and inventory even while you're awake

When we install the people zero it was free. As we get a long way you realize that there's more product and software to update and so forward. We begin to buy these many different softwares to keep up with our inventory or management. Everything money they kept us experience has been easy. Fast learning and it keeps you on track

Pros

They keep track of all the products inside your store and outside the store doesn't matter what anybody says. All you have to do is look at the data and honesty is kept within you and your boys and you make money

Cons

Can't believe it's so free. Hopefully it's still doing great years from now. Are they improve? I know there's more room for improvement as far as I know. Love it!

Ricky
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
5
Customer Support
3

4
Reviewed on 19/2/2024

Zettle is ok but not for PayPal working capital!

The zettle POS is ok. The first one stopped working after a week so I had to wait for a replacement. As far as PayPal goes, the credit card processing and deposits are quick and easy and you have a lot of options. However, overall, I have to give them a zero because of the bait and switch.

Pros

Ease of use and deposit speed. The handheld payment terminal connects to my phone via Bluetooth. I just opene the zettle app on my phone, put in the items or charges and the customer uses a small keypad to pay using tap or chip (it doesn't have a magstrip reader tho).

Cons

We do not like the fact that we feel like it was a bait and switch when it comes to the PayPal-iZettle and PayPal's working capital loans. As told to, we used the platform over one year and met the income amount by almost double but could not get the working capital loan. For two years now PayPal has been giving a run-around about this issue saying PayPal doesn't recognize the zettle pos sales as a sale it can deduct payment from but they are working hard to have a fix very soon. As of today, after many calls, the still have not fixed the issue so I feel I was lured in by promise of a working capital loan if I met certain requirements, then I did everything right and boom, bait and switch, no loan for zettle users.

Angela
Angela
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/5/2024

Zettle Was a Godsend

Pros

I no longer use Zettle but when I did it was everything it claims to be! It did everything from in store payments to online payments even On The Go payments! highly Recommend!

Cons

the price change was not a deal breaker but did factor into my change of POS Systems.

Alternatives Considered

Paycom, Square Point of Sale and Weebly
Nicole
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/10/2024

We highly recommend Zettle!

PayPal Zettle has allowed us to manage SKU numbers, payments, and inventory at our small business.

Pros

PayPal zettle has been great for our brick and mortar store

Cons

We don't have any complaints at all about this software.

Salah
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 29/5/2024

PayPal Zettle, a complete payment solution

PayPal Zettle is an intuitive payment solution, ideal for small and medium-sized businesses thanks to its comprehensive functionality and integration with PayPal. Overall, it's a reliable tool for sales management.

Pros

I've been using PayPal Zettle for over two years now, and I've particularly appreciated its comprehensive features for payment and sales management, which are very accessible and uncomplicated. What's more, the transparent pricing and efficient customer support add to its value for small and medium-sized businesses.

Cons

I find that transaction fees are relatively high, which can weigh on small businesses, as well as some customization limitations for advanced features.

Mike
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/2/2024

Zettle - no need to pay extortionate rates for a PDQ machine any more.

Really happy I made the decision to use Zettle. I was previously paying a lot for a PDQ machine which would often not get a signal or just time out.

Pros

It's small, neat, looks professional and works so well.

Cons

Nothing really. Once I got my wi-fi situation sorted out it works like a dream.

Gina
Gina
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
3
Customer Support
1

1
Reviewed on 18/4/2024

Not recommended

Terrible. They PayPal account limitation is ridiculous and their app is terrible. A customer database was only recently added and it is very simple without good reports, and without the ability to upload existing customer information.

Pros

The card reader is inexpensive compared to others. The processing fees aren't bad.

Cons

They are being unreasonable about putting a hold or what they call "Limit" on my PayPal account. They keep asking for information, I provide it and they take days to review it and then ask for more. It has been way too long that my legitimate business has not been able to withdraw MY money, or process credit card payments from my customers.

Islam
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/3/2024

Easy to use and good for our business

Pros

The way how this app has been designed ,is the best

Cons

Mobile Card Reader
Time reporting is accurate

Gourab
  • Industry: Animation
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/5/2024

This platform is a very great and helpful for any people whatever they are staying in any...

This platform is really good and tha customer support with survice is to good

Pros

Withdrawal processing and no conversion fee

Cons

Processing timing is very great full for me atleast

Nathalie
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 5/5/2024

Processing Payments In Person Is A Breeze With Paypal Zettle

My overall experience with PayPal Zettle is wonderful. The setup was easy.

Pros

I love that it not only takes credit and debit card payments, but it also prints out receipts!

Cons

I can't think of anything I don't like about Paypal Zettle. It works great.

MD
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/5/2024

This is a best site

Pros

To me this is the absolute best and safest way toperform any sales or person-to-person financialtransactions! There is also a "PayPal in 4"opportunity that allows you to make a purchasetoday and pay it off within 4 installments, with nointerest. This can be helpful if payday is maybe aweek or two away. The money would be withdrawnfrom a debit or credit card, or linked financialaccount. Reputable sellers allow PayPal, and indoing so fills out shipping destinations. Never hadany problem.

Cons

The variety of fees depending on transaction types can be confusing and make it difficult to predict overall costs accurately.

Nabamita
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/2/2024

Paypal zettle review

Great experience, I love the item and the little gadget. It is not difficult to utilize and permits me to deal with my installments effectively and successfully.

Pros

Great experience, I love the item and the little gadget. It is not difficult to utilize and permits me to deal with my installments effectively and actually.

Cons

that installments got through the PayPal Here framework are at first frozen for 48 hours, creating setbacks for getting to reserves

Krystal
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
1

3
Reviewed on 24/10/2024

Hold on payments

Easy to use. Very user friendly. Only Con paypal will hold money up to 2 weeks. Very frustrating for a small business

Pros

Accessible the device is very user friendly

Cons

Paypal will hold your funds for several days.

Alternatives Considered

Square Payments

Reasons for Switching to PayPal Zettle

I use both depending on the transaction.
Abigail
Abigail
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
2
Customer Support
1

1
Reviewed on 2/7/2023

Not a good platform for health care providers

Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you

Pros

I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers.

Cons

No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating.

Rahul
  • Industry: Banking
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/2/2024

Is the qeiu and easy way to trantion

Top service to are business easy to recevd payment and easy ablevel to any wear

Pros

Better service and easy use one must service is the pay pal zettel it's ablevel any where

Cons

Easy ablevel and fast service any other aaps .

santo
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/3/2024

Paypal Great Service and Honestly

Pros

It is simply a great program obviously its a garantee for all

Cons

I believe that today there is nothing that there is to say against there system

Fred
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 12/9/2023

Worst Purchase Ever

I bought the Zettle Terminal at the beginning of July, only to have it show up broken. No big deal, I certainly understand that things go wrong and accidents happen; however, ever since then, trying to deal with customer service to get a refund has been nothing less than laughable. I first spoke to a woman who said she'd get me some shipping labels printed and sent within a few hours so I could send it back. A couple of days later when I inquired as to why I hadn't gotten them, they suddenly showed up and I was told that they can take up to 48 hours to print. Okay, fine. So after sending the box back in sometime near the latter part of July, it's now almost the middle of September and I still haven't gotten my money back. I've sent several emails (to which I've gotten the auto-responder saying they've been received and assuring me I'll have a response within a couple of days) to which no one has yet responded, and I've managed to get through to someone on the phone one time who ASSURED me that he would get to the bottom of it and have me a response emailed out within a few hours, and, surprise, I never heard back. Today I called the same Zettle number I've called every time so far and spoke to a woman for about ten minutes before we figured out that she doesn't even work for Zettle but in fact for Paypal, which is technically different. She helped by giving me the Zettle number which was in fact the number that I had just called, lol.

Pros

I never got a chance to use it to see if there was anything likable about it.

Cons

Customer service is a joke. I've been trying to get a refund for the broken equipment they sent me for two months now and haven't managed yet. And it's not because there's some kind of dispute, they just stopped answering my emails and when I do manage to get someone on the phone they don't do what they say they're going to. I'm looking at you, [sensitive content hidden]

Deannna
Deannna
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2023

Wanna be a little less stressed? Then this is it

Zettle has been so wonderful. I use to wake up not have had enough sleep due to worrying if I messed up with inventory or getting paid but on day one my life hasn’t been the same in a good way.

Pros

Zettle is my personal assistant without the cost. I now have peace of mind knowing I have this software. I’m not panicking wondering if I missed anything. This is the best software for peace of mind.

Cons

Honestly the only issue I had ace I’m not trying to crack a joke is that it doesn’t talk back. It’s my own personal assistant and it doesn’t respond to my conversation.

Adely
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/5/2024

User Friendly

I like using PayPal Zettle it is user friendly and the mobility of the app.

Pros

I liked that it is user friendly and easy to navigate.

Cons

What I least like about Pay Pal Zettle is the lack of inventory control and integration.

joseph
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 14/3/2024

verry good app

security features, and convenience,, making it a popular choice for payment

Pros

i like the security features, reporting tools, and customer support

Cons

easy to transfer money and its very flexble

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 6/5/2024

Exactly what I needed, perfect for its purpose

Pros

Easy to use, always fast. Purposeful design, design and functionality.

Cons

I haven't experienced any negativity yet.

Judi
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
2

2
Reviewed on 13/6/2023

Ditching PayPal

I enjoyed the low cost processing fees but PayPal Zettle lacks in so many ways and is limited in features.

Pros

Zettle by itself would be an excellent concept but I absolutely loathe having to deal with PayPal. I have a list of complaints as long as my leg with PayPal !

Cons

The card processor and terminal tends to be very seedy and has technical issues more often than not. PayPal is very frowned upon these days and my customers do NOT like using it !

Alternatives Considered

Clover

Reasons for Choosing PayPal Zettle

The features I need to access were not offered and invoicing and POS keyed in transactions were over the top .

Switched From

Square Point of Sale

Reasons for Switching to PayPal Zettle

My husband (and business partner) was at the time very fond of PayPal and influenced my decision.
SHANMUKHA RAM
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 18/5/2024

It's my opinion on paypal

Pros

PayPal Zettle is a versatile point-of-sale (POS) solution that integrates seamlessly with PayPal's ecosystem, offering a range of features tailored to small and medium-sized businesses.

Cons

Limited Customization Options,Dependency on Internet Connectivity.

Suraj
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 9/4/2023

My review on PayPal Zettle @surajsingh

It think as far an I know subsequent to utilizing this application for over 5 months, there is no issues with the installments through my versatile which is the fundamental component it doesn't put me down. I haven't explored this application much yet with my own utilization and experience, I can express that in the terms of installment there's no issue. About different highlights, I simply happened to use payment processing and inventory management,, which are likewise agreeable as I would prefer.

Pros

As I expressed above in the item appraising, the most preferred highlights for me is payment processing and inventory management. It's not difficult to set up and utilize, the security capability is great and it's basically impossible that one can hack or break my data which is likewise a protected component to have and confided in highlights. On the off chance that my side business is running any business, I do every one of the exchanges from it and the admittance to deals reports and examination to acquire bits of knowledge for my business execution is smooth.

Cons

The most un-thing about this application is, it messes up some time which is somewhat irritating and the client is support is delayed to reaction and the timing for them to answer to my interests is generally sluggish which postponed my goal term. Other than that, it's a decent application to have in your sleeves.

2,278 reviews

Related categories