PayPal Zettle

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About PayPal Zettle

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process transactions and send invoices. PayPal Here comes with two device options Mobile card reader and a chip card reader. The Mobile Card Reader solution is designed to support debit and credit card payments only. The solution comes with a card reader device that connects smartphones' audio jacks. PayPal Here's Chip Card Reader device supports multiple payments methods, such as magnetic stripe cards (i.e., debit and credit cards), chip cards and Apple Pay. The solution comes with a separate payment device that connects to smartphones using bluetooth pairing. With the help of dashboards and reporting module users can prepare customized sales reports, retailers and field workers can get a view of their sales transactions in order to make decisions for handling field sales processes.
PayPal Zettle Software - Mobile card reader
PayPal Zettle Software - PayPal Zettle sales activity
PayPal Zettle Software - PayPal Zettle employee details
PayPal Zettle Software - Mobile card reader - thumbnail
PayPal Zettle Software - PayPal Zettle sales activity - thumbnail
PayPal Zettle Software - PayPal Zettle employee details - thumbnail

PayPal Zettle pricing

PayPal Zettle does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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PayPal Zettle Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.3
5 reviews of 2,222 View all reviews
Coty
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 23/7/2019

Great option for inside business sales for small businesses!

The experience I have with PayPal is always amazing. They're safe, reliable, and I wouldn't choose any other software to manage my in store transactions.

Pros

PayPal here was always a tool I used before I grew my small business. It offered simple, easy to use and understand mechanics that some merchant transaction softwares didn't offer. I love how easy it is to use, and especially how quick it is. Most of all, I love how I can incorporate this into my already existing PayPal Business account to always manage receipts, invoices, and history.

Cons

I dislike the amount per swipe percentile. Each business has their fees, whilst there's others out there who are cheaper to use.

Zuhairah
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 30/1/2021

Very convenient in making payment

PayPal is secure and i fully trusting their securities regarding my payment account and credit card information that are linked in the platform. All my transaction activities are displayed in the main dashboard so that i can monitor any activity within my account. There are no option for transferring funds to friend & family in my country, and i hoping it will introduced to us soon.

Pros

PayPal Here is an amazing payment processing platform that i can make payment for my shopping cart in foreign e-commerce website like Amazon or ebay. It can be install in my smartphone, and i don't have to log-in the platform from my computer, but its offer the same security for my payment account. There are thousand merchant that are accepting PayPal and that make it so convenient.

Cons

The exchange rates from my currency to foreign currency is quite high and so different from other common daily exchange rate that other payment processor are using. On top of that, there are processing fees for the payment transfer. If they can lowering the processing fees, i can see others will use it more often as their payment processor.

Abigail
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

1
Reviewed on 2/7/2023

Not a good platform for health care providers

Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you

Pros

I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers.

Cons

No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating.

Deannna
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2023

Wanna be a little less stressed? Then this is it

Zettle has been so wonderful. I use to wake up not have had enough sleep due to worrying if I messed up with inventory or getting paid but on day one my life hasn’t been the same in a good way.

Pros

Zettle is my personal assistant without the cost. I now have peace of mind knowing I have this software. I’m not panicking wondering if I missed anything. This is the best software for peace of mind.

Cons

Honestly the only issue I had ace I’m not trying to crack a joke is that it doesn’t talk back. It’s my own personal assistant and it doesn’t respond to my conversation.

Verna
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 22/6/2023

Don't Settle, Get PayPal Zettle!

Overall, PayPal Zettle has improved our payment processing and we highly recommend it to other small businesses who are looking for a POS solution.

Pros

Zettle is a replacement and an improvement to the old PayPal Here. Zettle allows me to accept more types of payments, has same day availability of funds in our business PayPal account and has been a game changer for my business, especially processing payments at pop-up markets.In addition to the many payments accepted (Visa, MC, AMEX, Discover, ApplePay, GooglePay, VenMo, etc), Zettle makes accounting simple by automatically creating daily sales reports of each employee and providing the ability to keep track of inventory. Paypal has done a great job creating Zettle POS and app.

Cons

There's not much to dislike about Zettle, but I will say, our biggest challenge was getting acclimated to a new system after using PayPal Here for years. That said, the learning curve was not that difficult.

Alternatives Considered

Square Point of Sale

Reasons for Switching to PayPal Zettle

Because I had used PayPal Here previously, I decided to stay with PayPal and try Zettle.

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