About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.
Constant Contact Software - Constant Contact Contacts
Constant Contact Software - Constant Contact Email templates
Constant Contact Software - Constant Contact Email editor
Constant Contact Software - Constant Contact Reporting
Constant Contact Software - Constant Contact Social offers
Constant Contact Software - Constant Contact Contact growth
Constant Contact video
Constant Contact Software - Constant Contact Contacts - thumbnail
Constant Contact Software - Constant Contact Email templates - thumbnail
Constant Contact Software - Constant Contact Email editor - thumbnail
Constant Contact Software - Constant Contact Reporting - thumbnail
Constant Contact Software - Constant Contact Social offers - thumbnail

Constant Contact pricing

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$9.99/month.

Starting Price:
US$9.99/month
Free Version:
No
Free trial:
Yes

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Constant Contact Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.3
Customer Support
4.2
5 reviews of 2,249 View all reviews
Michael
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/10/2022

Constant Contact is really fabulous for email marketing--we use it for all our opted in...

We set up a landing page with a form fill, ad traffic to the landing page. Constant contact handled email and responses for all of the opted in addresses, and kept the leads warm while we developed them. Excellent deliverability, easy to use, just a first class software.

Pros

I'm pretty familiar with email software, having used four different options extensively. Constant contact was the slickest interface, the most intuitive programming, and all of the features I wanted, without being too expensive or difficult to use.

Cons

I have nothing but good things to say about constant contact. If I had to find a thing I like least, it would be the confusion between campaigns and programming.

Linda
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

3
Reviewed on 6/10/2022

If Budget is a Concern

CC lets us keep in touch on a regular basis with our clients. Our frustration comes with having to work on the dark web .

Pros

This robust software that's easy to use and easy to customize. Emails can be scheduled and sent to targeted lists. Email campaigns can also be easily integrated with social media accounts. The tracking reports provide sufficient data.

Cons

We have to work in Incognito mode to produce a newsletter email campaign and even then, the email spacing is distorted in Outlook. Also, it's a pricey package for start-ups.

Roldan
  • Industry: Design
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 30/9/2022

Constant improvements for Constant Contact!

Pricing might be competitive, but as a developer, it's not quite a nice experience integrating the email client. Specially when you are a developer trying to integrate it to your website. More in particular Elementor Pro integration. Hoping they already have reconciled this issue.

Pros

Just like any other email marketing tool, they can do the job. No complaints. Email creation for fast email campaign is a breeze. Templates are as well handfuls to choose from. Drag and drop features as well. And it seems that they have much more responsive email system compared to other clients.

Besides, you can use there service for user registration, A/B Testing and surveys.

Cons

First off, Constant Contact can do the job. No Problem. The problem comes when you deep dive into there system - technically taxing, not so user friendly interface, hard to implement branding etc...

Bugs, of course. When you drag a widget, it won't appear on the canvass. Exporting HTML version of the email is also a pain.

Alternatives Considered

Mailchimp

Reasons for Choosing Constant Contact

Well, to try the difference. Found out, they do have there own thurns and thissles with them. Pros and cons.

Switched From

Mailchimp

Reasons for Switching to Constant Contact

We are MailChimp user. We have been disgruntled with MailChimp for some reasons. Until, we try Constant Contact for a change. Only to know both of them has discripancies with them. Can't choose one from the other.
Suzie
  • Industry: Medical Practice
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/11/2022

All the bells and whistles

I wasn't sure about the product in the beginning. It was recommended after our long-time newsletter service dropped the ball. I had a bit of a learning curve but once I got the hang of it (approx. 2 hours), I managed to put out the 2nd newsletter in record time. The two best features are templates and automation.

Pros

Functionality is by far the best thing about Constant Contact. Once a campaign is set up, I can relax and allow them to do the work.

Cons

A bit of a learning curve when I started but their help desk is great.

Alternatives Considered

MailerLite

Reasons for Choosing Constant Contact

Newsletters not getting through to customers

Switched From

Mailchimp

Reasons for Switching to Constant Contact

Tried both and Constant Contact worked better for us.
Felicia
  • Industry: Media Production
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 2/11/2022

OG Constant Contact Delivers User-Friendly Email Solutions

Pros

Constant Contact is definitely user-friendly OG solution for email newsletters, email list management, marketing emails and more. The user-interface and templates are good for beginners who don't want to have to hire a designer to build specialized software for sending emails. They're constantly updating their services, for example, adding text and social media marketing.

Cons

Like anything, even when user-friendly, there is a learning curve. They used to have a free version, but with all the new services offered, the free version looks like it is no longer available so definitely try before you buy to make sure it is the right solution.

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