About Ncontracts
Ncontracts pricing
Ncontracts does not have a free version and does not offer a free trial.
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Ncontracts Reviews
Feature rating
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Terrific software with an even better support team behind it!
The highlight of using OnSemble has been the team at Passageways. [SENSITIVE CONTENT HIDDEN] was an absolutely invaluable resource and helped solve virtually every one of our business needs and "wins" we wanted for launch. She was full of ideas for solving problems and made herself very available for assistance.
On the support side, [SENSITIVE CONTENT HIDDEN] has also proved to be a massive help and great resource. Always willing to help and fixed our tickets in a very quick timeframe. The people and team alone make OnSemble a great choice!
Pros
This product is very easy to get set up, using a mixture of basic HTML and drop-n-drag elements to build pages in minutes. It's definitely feasible to build out a department in minutes and hours, through a pretty user friendly interface. You also don't have to sacrifice a lot of control for the ease of use, as you can easily code in what's needed, or can adjust templates on the fly. It allows a ton of customization as well, which gives your team a lot of options for set up and functionality. There's also a lot of features included in the price, which really raises the value when comparting to similar options.
Cons
Our issues mostly have been with some of the specific modules called "islands". Some are more robust than others, and we were not able to replicate everything that we wanted given some restraints of the islands. They also prove to be difficult to work with in a few cases. Calendars, for example, offers some nice features but has some quirks that has prevented us from utilizing it for the whole organization. That being said, these islands get updated and changed over time, so some of our issues could get fixed.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
An Onsemble Ambassador
The overall experience has been amazing as indicated above. But the lion share of my praise goes to the Implementation Manager. Without her I highly doubt that our Portal would have launched or without a doubt significantly delayed. Her knowledge base of the Onsemble platform and her attention to detail is astounding. As much as I get praised for creating an immersive Intranet, I know it's partly due to her support. She's an asset to the Passageways Organization...and to our team.
The support team is nothing like I have ever experienced. Their response time and follow through is indeed a standard for the industry of IT support, this deserves 100% not 99% satisfaction.
Pros
Wow!... I can spend literally hours writing about my extreme satisfaction with the team and the software.
It has allowed our organization to experience another level of engagement with our staff. The ease of use and the “drag and drop” design feature has also allowed a team of 2 to be nimble, with the results and appearance of a team of 10. Our Executive leadership team believes transparency is the currency of leadership and the Onsemble platform has afforded them the opportunity to live out this value. From just- in-time information, thoughts on upcoming and/or current changes, future business strategies and recorded quarterly messages. This software has been and a catalyst to our increased employee engagement scores. We've only been 'live' for 6 months!
Cons
A missing mobile platform and the non responsiveness to different screens for the desktops version.
Response from Ncontracts
Thank so much for taking the time to review OnSemble! I'm thrilled to hear that there are no issues. As for responsiveness and mobile, we are actively working on that. If you need anything in the meantime, let us know.
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Middle of the line software
Overall, we have had issues with the support from OnSemble. It started with the initial launch and even the follow up now doesn't happen. We will be notified that our contacts are looking in to items and we won't hear back from them. It's a constant follow up on our end.
Pros
The look and concept is good and more modern.
Cons
The set up and use is cumbersome and many different locations need to be updated in order to change user access. (Not as user friendly on the administrative side.)
Response from Ncontracts
Thank you for taking the time to review OnSemble! We definitely appreciate the feedback and are continuing to work towards making things easier for you. I will 100% bring this up to our Support team as well to get you taken care of.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Should be a great tool that is easy to use
Overall, the individuals I've been working with have been great and once you reach the right person to help you, things seem to progress a little better.
Pros
Specific to NCommunity, we liked the ability to analyze data against benchmark data to be able to identify where we need to focus our CRA efforts.
Cons
The overall deployment of the application has been challenging. We are 3 months in and still haven't been able to use it. While everyone has been working to try to figure things out, it is still frustrating
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
An irreplaceable tool in our organization
Overall experience has been great. I would say that the customer support is honestly the shining star with this company. The product is good, but the support can't be beat. They are responsive and helpful and that makes all the difference.
Pros
The OnSemble intranet portal has been a great fit for our financial institution. We are a community bank and have built a culture with our employees that values sharing information, collaboration and a fun atmosphere. Because of the customization allowed with this intranet, we've been able to blend those needs along with the more basic (read boring) needs of document organization, consistency in process, procedures etc.
Cons
One of the key benefits of this tool is the customization we were allowed. In my mind this is the biggest benefit, but can also be it's biggest detriment. For some users, the design process could probably seem overwhelming at first. However, if you trust the process and the support that's in place with the company, you end up with a great product.
Response from Ncontracts
Thank so much for taking the time to review OnSemble! I can agree that it is hard at first, but you are right in that we do have an incredible team, and we will be there for you for any training you might need.