About LigoLab LIS & RCM Operating Platform

LigoLab is a provider of innovative end-to-end healthcare software for laboratories, servicing 150+ facilities nationwide. As a comprehensive enterprise-grade solution, the LigoLab LIS & RCM Laboratory Operating Platform includes modules for AP, CP, MDx, RCM, and Direct-to-Consumer, all on an integrated platform that supports every role, department, and the entire lifecycle of all cases, enabling laboratories to differentiate themselves in the marketplace, scale their operations, and become more profitable. LigoLab’s RCM module is deeply integrated with the LIS. It automates ICD and CPT coding and many other financial tasks while also mitigating audit risk and increasing margins. Billing processes start at order creation with verification, eligibility, and scrubbing components that increase clean claim submissions and revenue, and decrease claim denials and compliance liability. Additionally, LigoLab includes TestDirectly, a patient engagement portal that is scalable and creates end-to-end efficiencies for both labs and collection facilities. This helps labs boost capacity and improve turnaround times. TestDirectly also supports all drive-thru and on-site collection workflows, opening up new organizational testing business opportunities. The LigoLab platform is comprehensive and extremely flexible. It has unlimited configurability that can be tailored to support any laboratory’s needs. Pricing information is provided on request by LigoLab. Users can access hands-on training through the implementation process, plus deep expertise, continuous improvement, and best practices in the laboratory domain. 24/7 customer service and support are provided by LigoLab.
LigoLab LIS & RCM Operating Platform Software - With LigoLab LIS, users enjoy a future-ready and scalable platform that maximizes interoperability and efficiency.
LigoLab LIS & RCM Operating Platform Software - LigoLab RCM is deeply integrated with LigoLab LIS, and this allows the billing cycle to begin at order creation. This reduces denials and audit risk and increases revenue and profitability.
LigoLab LIS & RCM Operating Platform Software - The TestDirectly web portal removes the manual order entry and follow-up bottlenecks and creates a streamlined electronic workflow for patient specimen collection, testing, and reporting.
LigoLab LIS & RCM Operating Platform Software - As a comprehensive and flexible enterprise-grade solution, the LigoLab platform includes powerful modules for AP, CP, MDx, RCM, and Direct-to-Consumer, all integrated on a single software infrastructure .
LigoLab LIS & RCM Operating Platform Software - Reduce denials and audit risk with LigoLab's fully integrated LIS & RCM platform that features intelligent automation.
LigoLab LIS & RCM Operating Platform Software - LigoLab helps you manage your lab and grow your business.
LigoLab LIS & RCM Operating Platform video
LigoLab LIS & RCM Operating Platform Software - With LigoLab LIS, users enjoy a future-ready and scalable platform that maximizes interoperability and efficiency. - thumbnail
LigoLab LIS & RCM Operating Platform Software - LigoLab RCM is deeply integrated with LigoLab LIS, and this allows the billing cycle to begin at order creation. This reduces denials and audit risk and increases revenue and profitability. - thumbnail
LigoLab LIS & RCM Operating Platform Software - The TestDirectly web portal removes the manual order entry and follow-up bottlenecks and creates a streamlined electronic workflow for patient specimen collection, testing, and reporting. - thumbnail
LigoLab LIS & RCM Operating Platform Software - As a comprehensive and flexible enterprise-grade solution, the LigoLab platform includes powerful modules for AP, CP, MDx, RCM, and Direct-to-Consumer, all integrated on a single software infrastructure . - thumbnail
LigoLab LIS & RCM Operating Platform Software - Reduce denials and audit risk with LigoLab's fully integrated LIS & RCM platform that features intelligent automation. - thumbnail

LigoLab LIS & RCM Operating Platform pricing

LigoLab LIS & RCM Operating Platform does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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LigoLab LIS & RCM Operating Platform Reviews

Feature rating

Value for Money
4.2
Functionality
4.6
Ease of Use
4.1
Customer Support
4.6
5 reviews of 27 View all reviews
Ron
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/5/2020

LigoLab

The people behind the company, as always, are the answer to the incredible solutions they have brought to the marketplace.
A great team to work with

Pros

Ease of use and Functionality.
Adaptability

Cons

Upgrades, testing, and implementations difficult to manage.

David
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 14/3/2020

My experience after 7 years

This is what I tell everyone. 29 days out of the month I absolutely love it. LOVE IT. On the 30th day when the bill comes, I get grumpy. Then it starts over the next month.

Pros

For anatomic pathology they have thought about almost everything. The functionality and customization with relatively little major work or overhauling is unparalleled in the industry. It seems like every time we ask, can we do this? They walk us through how we could adjust settings and make it happen. They get pathology and labs. You can really tell the folks who developed this product worked in a lab environment.

Cons

I wish it was cloud based. I wish they would apply their genius to include a scheduling module for pathologists and also a more robust means of case assignment to said pathologists.

Alternatives Considered

NovoPath 360 and Orchard Harvest

Reasons for Switching to LigoLab LIS & RCM Operating Platform

As a small business the up front cost was more manageable as a SAAS platform and they grew with us. Also, they answered every question I threw at them with thoughtful and honest answers and multiple demos. Also, as opposed to talking to someone who just did sales, many times in the due diligence I was talking with guys who helped write the program, the guys who knew it in and out.
Kela
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 13/8/2021

Ligolab is the most adaptive LIS I've worked with

I struggled a bit to adapt to LigoLab, but as I've grown to know it, I find it ever more intuitive and it is certainly the most flexible system I've worked with. It seems to have infinite capabilities for the pathology lab.

Pros

LigoLab is easily customizable so it can be tailored exactly to your laboratories needs and even to individual physician preferences.
Their customer service team is responsive and always a pleasure to work with.

Cons

There is a decent learning curve to master the intricacies of LigoLab. There are often multiple ways to do any one thing which can lead to some degree of non-standardization.

Stephen
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 3/11/2020

Grossing Department Review

So far using LigoLab is easy and idiot-proof. I can easily train new employees how to use the grossing queue or generating requests.

Pros

The ease of access in grossing. With the customizations for our laboratory, printing cassettes while creating labels makes LigoLab superior to other programs. I also love that I can use Dragon Medical software with the test info tab to insert my gross without any issues. The workflow is streamlined beautifully.

Cons

So far I have not had any issues with LigoLab however, the grossing requests to return cases to the grossing queue have brought issues with the Pathologists and grossing department. Sometimes the requests skips grossing queue due to an automation trigger and the request can not be completed until the following day after the error was caught.

Stacey
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 18/3/2020

Use of Ease

Over all, our experience with LigoLab has been very good. There is not a perfect Information System, however, the customization we have been able to put into place have been very helpful in creating leaner work performances.

Pros

The software has greatly impacted our company. We are now able to easily run Quality Measure reports, better understand our daily volume, and track our current case load.

Cons

Some of the wording within the software is different from wording routinely used in the industry.

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