--- description: Review of LigoLab LIS & RCM Operating Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LigoLab LIS & RCM Operating Platform | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Medical Billing Software](/directory/11/medical-billing-software/software) > [LigoLab LIS & RCM Operating Platform](/software/203998/ligolab-station) # LigoLab LIS & RCM Operating Platform Canonical: https://www.softwareadvice.ie/software/203998/ligolab-station Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/203998/ligolab-station?page=2) > LigoLab is a provider of innovative end-to-end healthcare software for laboratories, servicing 200+ facilities nationwide. As a comprehensive enterprise-grade solution, the LigoLab Informatics Platform includes modules for Anatomic Pathology, Clinical Pathology, Molecular Diagnostics, Lab Revenue Cycle Management, and Direct-to-Consumer, all on an integrated software infrastructure that supports every role, department, and the entire lifecycle of all cases, enabling laboratories to differentiate themselves in the marketplace, scale their operations, and become more profitable. LigoLab’s RCM module is deeply integrated with the LIS. It automates ICD and CPT coding and many other financial tasks while also mitigating audit risk and increasing margins. Billing processes start at order creation with verification, eligibility, and scrubbing components that increase clean claim submissions and revenue, and decrease claim denials and compliance liability. Additionally, LigoLab includes TestDirectly, a patient engagement portal that is scalable and creates end-to-end efficiencies for both labs and collection facilities. This helps labs boost capacity and improve turnaround times. TestDirectly also supports all drive-thru and on-site collection workflows, opening up new organizational testing business opportunities. LigoLab's platform is comprehensive and extremely flexible. It has unlimited configurability that can be tailored to support any laboratory’s needs. Pricing information is provided on request by LigoLab. Users can access hands-on training through the implementation process, plus deep expertise, continuous improvement, and best practices in the laboratory domain. 24/7 customer service and support are provided by LigoLab. > > Verdict: Rated **4.6/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 32 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: LigoLab LIS & RCM - **Location**: Glendale, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: An aligned transactional model with no prohibitive upfront licensing fees and no restrictions on seats, modules, configurations, and support. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounts Receivable - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Approval Process Control - Audit Management - Audit Trail - Barcode Printing - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Batch Processing - Billing & Invoicing - Calendar Management - Calibration Management - Charting - Claims Management ## Integrations (3 total) - Cognizant - Stripe - Waystar ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Billing Software](https://www.softwareadvice.ie/directory/11/medical-billing-software/software) ## Related Categories - [Medical Billing Software](https://www.softwareadvice.ie/directory/11/medical-billing-software/software) - [Medical Lab Software](https://www.softwareadvice.ie/directory/4538/medical-lab/software) - [Laboratory Information Systems (LIS)](https://www.softwareadvice.ie/directory/4496/laboratory-information-systems/software) - [LIMS Systems](https://www.softwareadvice.ie/directory/4388/lim/software) - [Revenue Cycle Management Software](https://www.softwareadvice.ie/directory/3341/revenue-cycle-management/software) ## Alternatives 1. [Prolis](https://www.softwareadvice.ie/software/151078/prolis) — 4.4/5 (19 reviews) 2. [NovoPath 360](https://www.softwareadvice.ie/software/199801/novobilling) — 4.4/5 (32 reviews) 3. [Advanced Data Systems](https://www.softwareadvice.ie/software/31589/medicspremier-substanceabuse) — 4.6/5 (109 reviews) 4. [LabCollector LIMS](https://www.softwareadvice.ie/software/199834/labcollector-lims) — 4.2/5 (24 reviews) 5. [Labgen LIS](https://www.softwareadvice.ie/software/281551/labgen-lis) — 4.5/5 (13 reviews) ## Reviews ### "LigoLab" — 5.0/5 > **Ron** | *28 May 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and Functionality. Adaptability > > **Cons**: Upgrades, testing, and implementations difficult to manage. > > The people behind the company, as always, are the answer to the incredible solutions they have brought to the marketplace. A great team to work with ----- ### "Pathology Laboratory Review" — 5.0/5 > **Stephen** | *10 July 2023* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: For my daily use, I enjoy that all the features I need access to are simplified and easy to access. The grossing queue is allows for my entire department to visualize the incoming cases that need to be completed. There is a streamlined effect that you can see with each individual case as the column to the left in anatomic pathology allows you to see the progression of each case block created as is progresses within each department further down. > > **Cons**: The imaging software within the grossing touchscreen is weak and poor. If an image is needed to be provided, when using the recommended camera, the image that is displayed is of poor quality and is small in size. This particular feature has not been fixed since the beginning of use. > > Other than customer support, LigoLab LIS is a each to use, streamlined operating system that I would recommend to other pathology laboratories. ----- ### "Funky system, but great customer support" — 3.0/5 > **Brittany** | *28 June 2023* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: I like that whenever I have an issue, that I can call someone in customer support and they are usually pretty good with keeping everything up to date. > > **Cons**: That the server goes down, sometimes it is not as user friendly as you would think > > It is okay. I would prefer to use other platforms ----- ### "My experience after 7 years" — 4.0/5 > **David** | *14 March 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: For anatomic pathology they have thought about almost everything. The functionality and customization with relatively little major work or overhauling is unparalleled in the industry. It seems like every time we ask, can we do this? They walk us through how we could adjust settings and make it happen. They get pathology and labs. You can really tell the folks who developed this product worked in a lab environment. > > **Cons**: I wish it was cloud based. I wish they would apply their genius to include a scheduling module for pathologists and also a more robust means of case assignment to said pathologists. > > This is what I tell everyone. 29 days out of the month I absolutely love it. LOVE IT. On the 30th day when the bill comes, I get grumpy. Then it starts over the next month. ----- ### "Use of Ease" — 5.0/5 > **Stacey** | *18 March 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The software has greatly impacted our company. We are now able to easily run Quality Measure reports, better understand our daily volume, and track our current case load. > > **Cons**: Some of the wording within the software is different from wording routinely used in the industry. > > Over all, our experience with LigoLab has been very good. There is not a perfect Information System, however, the customization we have been able to put into place have been very helpful in creating leaner work performances. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/203998/ligolab-station?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/203998/ligolab-station) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data