--- description: Review of Attentive Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Attentive | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/4615/ai-marketing-tools/software) > [Attentive](/software/204781/attentive) # Attentive Canonical: https://www.softwareadvice.ie/software/204781/attentive Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/204781/attentive?page=2) > Attentive is a cloud-based mobile marketing platform built for retail and e-commerce brands, including mid-market and enterprise businesses across apparel, beauty, wellness, food and beverage, home goods, luxury retail, and sports and entertainment. The platform helps brands grow subscriber lists, run SMS and email campaigns, and automate behavior-triggered messaging across the customer lifecycle. List growth tools include two-tap sign-up units, QR code flows, and onsite preference collection. Automated journeys cover cart abandonment, browse abandonment, back-in-stock alerts, price drops, post-purchase follow-ups, and welcome series. AI-powered features include audience selection, send time optimization, SMS copy generation, and individualized message content within automated journeys. Identity resolution matches site visitors to existing subscribers to increase triggered message volume. Additional features include dynamic audience segmentation, A/B testing, transactional messaging, personalized product recommendations, mobile push notifications (beta), and unified revenue and performance reporting across SMS and email. Compliance tools such as quiet hours enforcement and Smart Sending are built into message delivery. Attentive integrates with Shopify, Salesforce Marketing Cloud, Yotpo, and other platforms via API. Support options include access to a knowledge base and customer support resources. > > Verdict: Rated **4.8/5** by 110 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 110 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Attentive ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Brazil, Canada, Denmark, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - 2-Way Messaging - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Analytics - Audience Targeting - Automated Responses - Autonomous Task Execution - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Chat/Messaging - Contact Management - Conversion Tracking - Coupons - Customer Database ## Integrations (66 total) - Adobe Analytics - Adobe Campaign - Adobe Marketo Engage - Airship - Amperity - Antavo - Bazaarvoice - BigCommerce - Bikky - Bluecore - Booker - BubbleOS - ChatGPT - Claude - Digioh ... and 51 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [AI Marketing Tools](https://www.softwareadvice.ie/directory/4615/ai-marketing-tools/software) ## Related Categories - [AI Marketing Tools](https://www.softwareadvice.ie/directory/4615/ai-marketing-tools/software) - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Mobile Marketing Software](https://www.softwareadvice.ie/directory/4398/mobile-marketing/software) - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) - [Agentic AI](https://www.softwareadvice.ie/directory/5076/agentic-ai/software) ## Alternatives 1. [Project Broadcast](https://www.softwareadvice.ie/software/431569/project-broadcast) — 4.9/5 (652 reviews) 2. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (271 reviews) 3. [Clearstream](https://www.softwareadvice.ie/software/321838/clearstream) — 4.8/5 (699 reviews) 4. [EZ Texting](https://www.softwareadvice.ie/software/175675/ez-texting) — 4.5/5 (273 reviews) 5. [LabsMobile](https://www.softwareadvice.ie/software/527802/LabsMobile) — 4.8/5 (53 reviews) ## Reviews ### "Good fit at start…." — 4.0/5 > **Mario** | *25 July 2026* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: I liked the interface that merged data with opportunities for growth. Segmentation was key for us when using the app. > > **Cons**: It didn’t really give us any different setups aside from postscript, klaviyo, ect. They’re all sms apps but the functionality we were initially sold on it being best in class but the functionality was the same. We didn’t grow our sms channel much with it. > > We’re pausing on it for now. Keeping our options open for other companies as we continue to grow our SMB. ----- ### "Leader in SMS" — 5.0/5 > **Danielle** | *23 June 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. It has an extremely intuitive interface as well as an accessible customer service team. They are always beta-testing new features and have tons of educational opportunities to hear about the new features and connect with their team. > > **Cons**: There were a few things I thought their tool was lacking initially but their innovation team is constantly cranking out new functionality and connecting with clients for feedback. I have seen several of these new developments launch already and others are in testing phases to launch soon. ----- ### "Attentive is truly the best." — 5.0/5 > **Heather** | *30 June 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: They are constantly innovating and always bring the latest technology to the table. They offer great service and always offer opportunities to participate in beta tests. > > **Cons**: Some of their tools require additional costs that are unfortunately not within our budget. We had to forgo using as a result. > > Overall, a great partner for our brand. I’ve been working with them for over 6 years and they are consistently wonderful. ----- ### "Great product, excellent customer service" — 5.0/5 > **Kirsten** | *23 July 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Attentive is very user-friendly. It's a turnkey, impactful solution for driving results with SMS marketing. It has completely changed the game for us in terms of lower funnel marketing strategies. > > **Cons**: Since I'm not the primary user of our account, I don't have as much insight into this. At this point, the software suits all of our needs. The one thing we would benefit from is more robust reporting so that we can build on learnings and always be improving our strategies. > > We are very happy with Attentive. It's a strong revenue-driving channel for our business and I cannot say enough good things about the customer support team. Our Account Manager is so responsive, he tailors his strategic recommendations to suit the needs of our business, and it's clear that he has our best interest in mind. The team at Attentive is also great at providing us access to BETAs and ensuring we're maximizing our use of the platform. ----- ### "After Our Free Trial SMS was our 2nd Highest Revenue Channel" — 5.0/5 > **alia** | *4 March 2021* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Onboarding process and white glove is top notch. We were guided through by our account manager and were able to have a comprehensive SMS strategy super quickly. Attentive automatically comes with a pop-up modal to collect email AND sms which is not something many other SMS providers have. It’s a super simple sign up process for our customers. They start you off with a shared shortcode (this is phasing out) but most other sms platforms we explored did longcode and didn’t offer any solutions to get quickly set up with shortcode. Recently, they just added new segmentation features\! Exciting to see everything on their product roadmap. > > **Cons**: I think there could be some improvements to analytics. They do have dashboards that give you some high level stats. Generally, I end up exporting all my reports anyway and that’s what I find myself doing here as well. > > Amazing, we had no idea how much money we left on the table by not having an sms program. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/204781/attentive?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/204781/attentive) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data