About Paychex Flex

Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated service center to help meet the HR needs of employers of any size and industry. With a single login, users can manage applicant screening, electronic onboarding, job and labor costing, garnishment payments, drag-and-drop visual scheduling, and automatic compliance testing. Additionally, Paychex provides 24/7 support through HR professionals along with payroll specialists and licensed agents to help guide businesses through the recruiting and applicant tracking (ATS), onboarding, benefits administration, and payroll process. Built on a central platform, using a single data profile for each employee, Paychex Flex tracks information in real-time and across customizable applications. Paychex offers multi-tiered options for customer service, which allows companies to choose from a variety of options to best fit their size and complexity. The accompanying Paychex mobile app is free and allows employers and employees alike to access information such as check stubs, tax documents and employee profiles on the go.
Paychex Flex Software - Paychex Payroll View
Paychex Flex Software - Paychex Admin Dashboard
Paychex Flex Software - Paychex Hiring
Paychex Flex Software - Paychex TAA
Paychex Flex Software - Paychex Personnel Tracking
Paychex Flex Software - Paychex Benefits
Paychex Flex Software - Paychex Payroll View - thumbnail
Paychex Flex Software - Paychex Admin Dashboard - thumbnail
Paychex Flex Software - Paychex Hiring - thumbnail
Paychex Flex Software - Paychex TAA - thumbnail
Paychex Flex Software - Paychex Personnel Tracking - thumbnail
Paychex Flex Software - Paychex Benefits - thumbnail

Paychex Flex pricing

Paychex Flex does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Paychex Flex Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.1
Customer Support
3.9
5 reviews of 1,436 View all reviews
Victoria
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 24/3/2023

Great payroll and hr employer/employee program

Overall I've had no problems with paycheckflex really other than the direct deposit not transferring over from my job profiles but other than that it's been a really awesome experience it's been easy to use friendly and just great it's very useful and I do appreciate the software and I continue to use it to this day

Pros

On some pros are that it's easy to use the interface is set up really user friendly it's sectioned off and your different jobs you know your pay your schedule your onboarding your your stuff you need to complete for HR or assignments places to message people ask questions you can view when your check gets deposited or written how many hours you worked all sorts of things like that and your vacation time and it's just it's really easy and it makes my job easier and it makes knowing what I'm doing for other people who are using it easy and I get paid on time if not early actually for me not everybody does though and it's all right there like I can print off my w-2s I can print off my tax paperwork message my employers or employees and manage my benefits and everything it's a really great system.

Cons

Honestly the only thing I don't like is if you have multiple employers on there and you put in your direct deposit information for one it does not automatically carry over to another job if you have multiple jobs at the same time so there for a minute I was getting a hard check because I thought that that information that I just entered for a previous in my other employer that I'm still working would go through to my next account but it does not you have to manually re-enter that

Sara
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/3/2023

Paychex Flex is a simple and straightforward system

Paychex Flex's interface has always been straightforward to use; the admin dashboard is full of useful information and it's impossible to miss any updates or notifications. Our less technically-inclined staff members have no trouble navigating the user dashboard.

Pros

I manage the company's administrative tasks, including Payroll, Onboarding, and HRS. There is no way to overstate the amount of time it has saved me. About 5 minutes are all I need to do payroll, and that's only when there's a new employee.

Cons

The ability to look at Payroll records dating back more than two years. There are numerous Payroll Representatives. Inconveniently, I have to deal with a separate point person for each functionality.

Cindy
  • Industry: Security & Investigations
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/8/2023

Paychex Flex gets both thumbs up!

Pros

Paychex flex is easy to use. It is seamlessly integrated with When I Work. There are many add on features that are all worth the cost such as W2 set up.

Cons

The only aspect of Paychex Flex I least appreciated is that employee tracking is an add on feature. I feel it should be part of the program.

Michael
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

3
Reviewed on 13/8/2023

Oversell Underdelivered

Poor experience. They told us they were going to set up our tax reporting and that never happened. Few months went by and we had to catch up.

Pros

I honestly didn’t enjoy Paychex much at all.

Cons

The salesperson oversold us and the company underdelivered. Multiple times.

richard
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 6/7/2023

great option

overall it is a great app for what we are looking for.

Pros

it is a good option for employees to clock in time and out, request time off, and edit 401k provided.

Cons

clocking in and out is sometimes a difficult task. just to log in to clock in or out of your time it is a long ;loading time and usually asks to send a text to reverify your log in.

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