---
description: Review of Web+Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Web+Center | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Data Governance Software](/directory/4158/data-governance/software) > [Web+Center](/software/2084/web-center)

# Web+Center

Canonical: https://www.softwareadvice.ie/software/2084/web-center

> Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management.&#10;&#10;&#10;Pricing is determined by the number of licensed technicians and is always available for reference on the website, so there are no hidden costs. Web+Center's out of the box, installation approach works for both smaller organizations with a few techs, up to a very large, enterprise-level company.&#10;&#10;&#10;Web+Center's suite of applications offer both full screen browser applications and now mobile applications for both Android and iPhone phone and tablet mobile devices. The software is used in many applications including IT support, asset management, account management, customer support, and facilities management.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Internet Software Sciences
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: 2 techs FREE&#10;3 tech - $300 USD One time purchase&#10;See pricing page
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Alerts/Escalation
- Automated Routing
- Compliance Management
- Customisable Branding
- Data Security
- Data Storage Management
- Email Management
- IT Asset Management
- Interaction Tracking
- Knowledge Base Management
- Self Service Portal
- Service Level Agreement (SLA) Management

## Support Options

- Chat

## Category

- [Data Governance Software](https://www.softwareadvice.ie/directory/4158/data-governance/software)

## Related Categories

- [Data Governance Software](https://www.softwareadvice.ie/directory/4158/data-governance/software)
- [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software)
- [Gaming and Casino CRM Software](https://www.softwareadvice.ie/directory/340/gaming-casino-crm/software)
- [Mortgage CRM Software](https://www.softwareadvice.ie/directory/345/mortgage-crm/software)
- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)

## Alternatives

1. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
2. [Salesforce Service Cloud](https://www.softwareadvice.ie/software/363691/service-cloud) — 4.5/5 (820 reviews)
3. [SolarWinds Service Desk](https://www.softwareadvice.ie/software/30413/samanage) — 4.6/5 (577 reviews)
4. [HappyFox Help Desk](https://www.softwareadvice.ie/software/26972/happyfox) — 4.6/5 (92 reviews)
5. [Vivantio](https://www.softwareadvice.ie/software/394868/vivantio-pro) — 4.3/5 (178 reviews)

## Reviews

### "Web+Center is Easy to Use" — 5.0/5

> **Jeff** | *10 December 2015* | Recommendation rating: 10.0/10
> 
> **Pros**: Personally I like the fact that the software is open source and can be modified to fit your needs.   With general knowledge of ASP code, you can custom tailor the software to work with your company or department.   Any time I have emailed the vendor, I have quickly received a reply with my questions answered quickly and professionally.
> 
> **Cons**: There really isn't anything about the software that I do not like.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/2084/web-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/web-center-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2084/web-center> |
| en-GB | <https://www.softwareadvice.co.uk/software/2084/web-center> |
| en-IE | <https://www.softwareadvice.ie/software/2084/web-center> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2084/web-center> |

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