--- description: Review of Dashly Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dashly | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [Dashly](/software/208579/dashly) # Dashly Canonical: https://www.softwareadvice.ie/software/208579/dashly Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/208579/dashly?page=2) > Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their performance on a unified platform. Product managers can identify and resolve bottlenecks in the sales funnel, monitor user journeys, build onboarding campaigns for specific segments. Customer executives can quickly respond to clients' requests, answer queries using the built-in knowledge base and launch NPS campaigns. > > Verdict: Rated **4.7/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 47 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Dashly - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pricing is based on the number of unique visitors and the features you select. It could be a Business chat or an Automation plan. Business chat is the best for direct messaging: sales on the website, support in the product. Automation plan is ideal for advanced messaging: Lead qualification, onboarding campaigns, nurturing sequences, and analytics. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica and 71 more ## Features - A/B Testing - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Audience Targeting - Autoresponders - CAN-SPAM Compliance - Calendar Management - Campaign Analytics - Campaign Management - Campaign Segmentation - Chat/Messaging - Chatbot - Contact Database - Customer Communication - Customer History - Customer Segmentation ## Integrations (17 total) - CalendarHero - Calendly - Dialogflow - Google Analytics 360 - Instagram - Kommo - Meta for Business - Mixpanel - OpenCart - PrestaShop - Slack - Telegram - Viber - WooCommerce - WordPress ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) ## Related Categories - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software) - [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software) - [Online CRM Software](https://www.softwareadvice.ie/directory/387/online-crm/software) ## Alternatives 1. [Intercom](https://www.softwareadvice.ie/software/378292/intercom) — 4.5/5 (1131 reviews) 2. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews) 3. [EngageBay CRM](https://www.softwareadvice.ie/software/83835/engagebay) — 4.7/5 (907 reviews) 4. [User.com](https://www.softwareadvice.ie/software/99203/user-com) — 4.6/5 (36 reviews) 5. [Sprinklr](https://www.softwareadvice.ie/software/86501/sprinklr-marketing) — 4.3/5 (90 reviews) ## Reviews ### "Great contender - if you find it at the right price" — 4.0/5 > **Deyan** | *27 March 2023* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Offers a pretty powerful suite of tools - combination of livechat, CRM with website even tracking (tracking clicks and pageviews) and subsequent marketing automation with the data that you capture. Great stuff, really. The company is new and there's a lot that can be optimized and built upon, but it appears they are moving in right direction. Managed to buy it as a Lifetime deal from Appsumo. > > **Cons**: Their marketing communication is not as precise, direct and on-point as it can be. Support via online chat is pretty slow (20 to 30+ mins per reply), though you do get your replies via e-mail also, which still allows for a decent conversation (far better than once per day e-mail conversation). > > Overall, I am very enthusiastic about Dashly and I think I will manage to make good use of them for the foreseeable future. ----- ### "Replacement for Intercom" — 5.0/5 > **Vi** | *7 April 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: It was extremely easy to set up. It was a long day and I wasn't sure if I wanted to implement it into my site yet. I found the guides they have super helpful and the process was painless. I also love the pricing as I've been paying for basic features on Intercom for years now. I truly wish I had found them earlier\! > > **Cons**: So far I'm happy with them. They've thought of a lot of nice UX parts of their product that I like. If I had to complain, it's mainly that I wish they were around sooner than I found them. > > Really great customer service which I guess you would expect from a company that specializes in that. Lots of information to help guide you but not overwhelming either. ----- ### "Dashly isn't dashing, as it lacks many features." — 3.0/5 > **Sumeet** | *17 December 2020* | Legal Services | Recommendation rating: 5.0/10 > > **Pros**: It's super simple and easy to deploy. We love the tracking and trigger based pop-ups. Their support is also good. > > **Cons**: We're very much disappointed by their always changing pricing plans and not even included the very basic feature like LeadBot in their standard plans and rather always charging extra for the very basic features like Leadbot or Twitter and Whatsapp integrations which is provided by other similar tools/companies for free. > > We're happy and satisfied with the Dashly earlier but soon after they stopped providing the very essential features like Leadbot and charging extra for those features calling them as Add-ons. We feel disappointed. Secondly, there so many bugs and glitches as even there's no HTML email/message editor. ----- ### "Perfect tool to communicate with and support prospects and customers" — 5.0/5 > **Eric** | *8 March 2023* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Dashly is an outstanding communication platform that streamlines communication between businesses and their customers. The user interface is intuitive and user-friendly, making it easy to manage customer inquiries and support requests. > > **Cons**: The only downside to having so many features is that you have to learn how to best use their features. I am constantly finding a new feature that would be so helpful (great problem to have) but it takes time to get a feel for what you should be using to maximize your use\! > > Overall, Dashly is a must-have for businesses looking to improve their customer communication and support processes. Their knowledge base and support from their team is top notch. ----- ### "Best live chat and leads generation software" — 5.0/5 > **Marcello** | *16 February 2023* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Simple to use but with many features and ability to manage external systems with bees.I can now respond to all clients through one platform providing better service.Chatbots can be programmed visually even by those without technical skills. > > **Cons**: Not all modules are included in the subscription, and integration with Google Maps is still missing, which I hope they will integrate soon.Many things that are not implemented can still be done via zapier or api > > With Dashly, I solved the problem of having to keep many different apps open to respond to customer inquiries, and I was able to provide a professional service to everyone looking for information in my business ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/208579/dashly?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/208579/dashly) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data