--- description: Review of Synap Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Synap | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Assessment Software](/directory/4132/assessment/software) > [Synap](/software/208669/synap) # Synap Canonical: https://www.softwareadvice.ie/software/208669/synap Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/208669/synap?page=2) > Synap is an award-winning online exam platform, empowering organisations to seamlessly administer secure online exams on a large scale. Effortlessly design exams with a variety of question types, including multiple-choice, essay, drag-and-drop, fill-in-the-blank, tailored to your specific needs. Customise exams using features such as timers, question banks, and branded certificates. Enhance exam security and integrity with Synap's robust anti-cheat features, complemented by advanced proctoring options including video, screenshot, and AI capabilities. Unlock invaluable insights with detailed data and visual reports, allowing for precise analysis of candidate, exam, and question performance. Personalise your platform with branding and white-labelling options, ensuring a seamless, cohesive experience for your users. Efficiently streamline exam processes with automation features for creation, grading, and reporting, minimising workload and maximising efficiency. Start a 14-day free trial today to experience how Synap can streamline your exam workload\! > > Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 32 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Synap - **Location**: Leeds, UK - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$143.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Synap offers flexible, scalable pricing based on a pay-per-active-user model. You only pay for users who actively use the platform in a given month, not your total registered users. Plans scale from small teams up to large enterprises, with options for organisations that prefer a pay-per-assessment (pay-as-you-go) model instead. A 14-day free trial is included, along with personalised onboarding and ongoing support on every plan. Discounts are available on annual plans. All plans are GDPR compliant and ISO 27001 certified. Pricing is available in GBP, USD and EUR. For tailored recommendations, prospective buyers can book a free demo with the Synap team. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI/Machine Learning - API - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assessment Management - Assignment Management - Asynchronous Learning - Audio/Video Recording - Auditing - Automated Proctoring - Automatic Grading - Built-in Course Authoring - Built-in LMS - Candidate Management - Certificates - Certification & Licensing - Communication Management ## Integrations (11 total) - GoTo Meeting - Google Analytics 360 - Intercom - Mailchimp - Microsoft Excel - PayPal - Segment - Stripe - Zapier - Zendesk Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Assessment Software](https://www.softwareadvice.ie/directory/4132/assessment/software) ## Related Categories - [Training Software](https://www.softwareadvice.ie/directory/1232/online-training/software) - [Higher Education Software](https://www.softwareadvice.ie/directory/4253/higher-education/software) - [Exam Software](https://www.softwareadvice.ie/directory/4701/exam/software) - [Microlearning Software](https://www.softwareadvice.ie/directory/4245/microlearning/software) - [Student Engagement Software](https://www.softwareadvice.ie/directory/4330/student-engagement/software) ## Alternatives 1. [Exam.net](https://www.softwareadvice.ie/software/370439/exam-net) — 4.6/5 (108 reviews) 2. [TestWe](https://www.softwareadvice.ie/software/214357/testwe) — 4.7/5 (38 reviews) 3. [DigiAssess](https://www.softwareadvice.ie/software/324213/digiassess) — 4.7/5 (36 reviews) 4. [Easy LMS](https://www.softwareadvice.ie/software/132766/easy) — 4.6/5 (178 reviews) 5. [Dugga](https://www.softwareadvice.ie/software/422396/dugga) — 4.3/5 (36 reviews) ## Reviews ### "A great tool for exam management" — 5.0/5 > **Nezda** | *14 June 2023* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Easy to set up, maintain and use. When I have any problems, the chatbox is almost always answered quickly and issue is resolved within 20 mins or so. They listen to our suggestions and take them on board. > > **Cons**: I think all of our issues have been resolved and, where relevant, our suggestions have been taken on board and a permanent feature. > > Previously, we held exams over Zoom, with the exam paper on a Word document. This posed various issues with cheating etc .Synap provides the delegate and exam management and security we need. ----- ### "Ease of use and customizability are key" — 4.0/5 > **Laura** | *26 July 2024* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: The team of developers and our account manager are great at providing support, accepting suggestions, and figuring out how to manage the requests to provide the service we need. It's an easy system, with surprisingly robust features. > > **Cons**: Because we were using the system in a unique way, there were minor issues. Synap's team was able to help us through those issues. ----- ### "An expensive but not a happy experience" — 2.0/5 > **Declan** | *7 October 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Variety of assessment modalities. Reasonably effective processes to contact and engage your 'student' group. > > **Cons**: Not instinctive, nor intuitive and not easy to find your way around the command menus. Poor integration and potential intra-operability with LMS tools such score, xAPI and LTI > > Used it very briefly then had to cancel my subscription as there was no appropriate tier which would match my level of activity. Any potential useful interoperability features were confined to the higher subscription level although my concern was that even with that level I wasn't confident of there utility. Similarly, there was a tiered customer support level associated with subscription levels. The features linked to the tiered price range extended to how one engaged with users specifically the potential 'tutor' group. ----- ### "UK Flour Millers" — 5.0/5 > **Steve** | *19 August 2024* | Government Relations | Recommendation rating: 9.0/10 > > **Pros**: Customer Service, dedicated account manager > > **Cons**: Lack of Hot spot or drag and question and answers > > Experience has been smooth, with continuous support and guidance to ensure each exam lands and is executed with minimal errors ----- ### "Distributing Exams and Study Materials is a Snap in Synap\!" — 5.0/5 > **Elise** | *26 June 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The number one thing we love about Synap is the support. There is an extensive library of documents, and on top of that we can quickly message the support team anytime. Our rep \[sensitive content hidden\] scheduled several meeting with us while we were getting set up to make sure our deployment was easy and seamless. There are so many features we adore about Synap as well, importing entire exams worth of questions at once, being able to have a bucket of questions that automatically rotates to give a unique test to each learner, managing several courses, distributing materials to learners, I could go on all day. The interface is easy and intuitive for both educators and learners. > > **Cons**: There are a few features we would like to see added such as learners being able to download videos directly from Synap, Surveys being available in Collections, and sorting/filtering being a bit easier. The support team was able to find a creative solution to every request, so it is all working just fine\! > > Amazing. The support we have received is really top-notch, we really felt like we were getting the "White Glove" treatment, even as a smaller company\! ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/208669/synap?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/208669/synap) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data