About Epos Now

Epos Now POS system is an effective business management, sales, and payment system for single-site, multi-site and online businesses. The system offers an extensive range of management and sales tools, with the option to expand the system with specialist features through an AppStore with in-house and third-party software. Epos Now brings users flexible software for product and inventory management (including purchase orders), customer and employee management (including payroll), and detailed reports that it gathers data for in real-time using cloud-based data collection. This data is downloadable in multiple formats handy for home or office-based work on mobiles, laptops, and tablets using spreadsheets. These reports and other parts of the Epos Now management software can help with payroll, accounting, inventory, and the delicate side of business, such as finding the right prices for products or choosing what to discontinue. Epos Now systems cloud-based system ensures business data is stored securely, off-site, protecting your data from any hardware damage that may occur during trade. The software is compatible with Windows, Mac, Android, iPad and most web browsers, which means you can switch devices and access data anytime and anywhere. Epos Now is popular with retailers and hospitality businesses in many industries, from grocers, clothes stores, convenience, specialist retail, restaurants, fast food, hotels and many, many more. Partners that work with Epos Now to provide apps range from many familiar names, including Sage, Mailchimp, Loyalzoo, Deliveroo, Wix and Workforce.com, to industry-specific and lesser-known integrations such as Appointedd, TYG Tickets, Mr Yum, GiftTrees, and more. Epos Now also offer API links to independent websites allowing businesses to edit their system for bespoke POS setups. The sales software itself is highly flexible, with modifiable hotkey setup, colour coding and ordering. Sales staff can access detailed product and customer information during the sales process and use straightforward tabs, table plans and payment options for a simple, easy-to-learn sales experience. Epos Now have a range of learning tools for new users, from video tutorials to online guides, but all new users are also assigned a guide to help get them set up. They will also migrate business data, including products and stock information, to the new system as part of the guided implementation process. Epos Now can be purchased directly from the company or through a number of third-party vendors. Epos Now is used by retail and hospitality businesses in a variety of industries, including grocery, fashion, fast-food, fine dining and many more. The POS system can work for more specialist industries using many app and partnership integrations, including bespoke API linking to online stores, websites, but also electronic scale integrations, marketing software, booking sites and more. The POS software includes flexible settings to order and colour-code products and categories for quicker hotkey searches. Users can scan and search barcodes, access detailed product and customer information, use tabs and table plans, preset payment and discount options for a quick sales process. Epos Now will also migrate all customer data, products, and stock data to the new system as part of the guided implementation process.
Epos Now Software - Complete POS System
Epos Now Software - Point of Sale
Epos Now Software - Restaurant POS
Epos Now Software - Home screen
Epos Now Software - Hospitality POS Back Office
Epos Now Software - Complete POS System - thumbnail
Epos Now Software - Point of Sale - thumbnail
Epos Now Software - Restaurant POS - thumbnail
Epos Now Software - Home screen - thumbnail
Epos Now Software - Hospitality POS Back Office - thumbnail

Epos Now pricing

Epos Now has a free version and offers a free trial. Epos Now paid version starts at £25.00/month.

Starting Price:
£25.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

Alternatives to Epos Now

Lightspeed Restaurant

Lightspeed Restaurant is a cloud-based point of sale (POS) solution for restaurants suitable for full-or quick-service... Learn more

Inventoria

Inventoria is a cloud-based warehouse and inventory management platform that helps businesses of all sizes handle... Learn more

Lightspeed Retail

Lightspeed Retail is a cloud-based POS solution that is suitable for retailers in industries such as apparel, footwear,... Learn more

Revel Systems

Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS)... Learn more

Salon Tracker

Salon Tracker is designed to help hair and beauty salons, tanning centers and spas handle appointments, payments,... Learn more
Vend is a cloud-based point of sale system for retailers of all types and sizes. Vend offers tools to help manage the... Learn more

Epos Now Reviews

Feature rating

Value for Money
3.2
Functionality
3.4
Ease of Use
3.5
Customer Support
3.1
5 reviews of 345 View all reviews
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/2/2020

We use it to run our bar

We use it daily to run the bar at our sports club and it works for us.

Pros

All seems to work as you would expect. Adding products is simple, the reports are good. As we are a sports club, we can also add our members so they can load up with credit.

Cons

We haven't found anything in particular that doesn't work. Customer services always help quickly if there is an issue.

Crystal
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/11/2019

A great tool for any business

This software has made my book keeping a thousand times easier.

Pros

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Cons

Slow to load and could have better options for integrating rewards and gift certificates.

Alternatives Considered

Lightspeed Retail

Reasons for Switching to Epos Now

The price was right and the reps were very helpful and informative.
Verified Reviewer
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 15/8/2023

EPOS NOW Company = Scam

Where do I even begin with my experience with EPos Now? My interactions with Epos Now has been disappointing and frustrating; and customer service is an absolute joke as it does not exist.The EPos Now software is riddled with bugs and glitches. It's astonishing to me that a company claiming to provide state-of-the-art point-of-sale solutions can't even get their own software to function properly. The interface is clunky, outdated, and far from user-friendly. It's as if they took a design from the early 2000s and slapped it onto their software without any consideration for modern aesthetics or usability.To top it all off, their pricing structure is incredibly misleading; and thier sale team's simply "liers".Overall, my experience with EPos Now has been a disaster from start to finish. Poor customer service, buggy software, and deceptive pricing make them a company I would strongly advise anyone to avoid. Do not choose Epos Now Company for your business; as you will put your business at risk of closure.Strongly recommend to look elsewhere for a reliable and competent point-of-sale solution.

Pros

Nothing

Cons

Sale team & Customer Service

Jai
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 20/7/2023

Do NOT Sign Up!!

The sales team made contact 4 - 5 times a day to sign up - everyday for a week.Finally reduced the price HUGELY to get me on board. Once paid - contact stopped and trying to talk to someone was very hard!!Booked in twice for training on the system and no one logged on to take me through the training - no customer service!Chat function on line does not work Tried calling the number on the chat bot - was not working - not actually a number we could call.Left messages, no call backs and cannot runa business this way.We made two installments and still no service???Requested for the contract to be ripped up - to collect their hardware.Currently 4 - 5 weeks and they still owe our small business $600.00.Stay away, they may be a large company overseas - but no such thing as service in New Zealand.

Pros

Although they promised to have the hardware shipped to me in 3 days, we received the hardware in about 10 days. This was the most efficiant service provided...lol.

Cons

No Customer Service, complete waste of money and time. Almost feels like a scam.

Cesar
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 26/10/2018

Good system with many feature and few limitations

Overall they are a solid company. The system is intuitive enough that I can manipulate it to carry out more functions. Still I think that there are others that are not as savvy that would prefer not to have manipulate the software so much in order to accomplish the desired result.

Pros

Price and ability to manage my system remotely their website.

Cons

For a bar, I find myself creating similar items with different costs and prices for let's say differ pour sizes for different kegs. I wish they had a template that you can create with various pour sizes and are already linked to the master product. Then you just pick the pour sizes you want and instead the cost and Price nd you're done. All from one screen.

The promotion features can be very glitch at times.

Response from Epos Now

Hello Cesar.

Thanks for leaving us a review, it's great to hear that you like the system and the remote abilities.

It sounds like the product matrix app maybe useful to you regarding your pour sizes, it's a free app and will allow you to create variants for each product for volumes. If you are interested in this app it may be worth giving us a call to run through this with you.

Kind Regards
James

Replied 7/11/2018

Related categories