3.2
Overall rating
Reviews

3.2
Overall rating
Reviews

About Epos Now

Epos Now POS systems are an effective business management, sales, and payment solution for single-site, multi-site, and online businesses. Popular with retailers and hospitality businesses in many industries, Epos Now POS systems are perfect for cafes, bars, clothes stores, convenience stores, specialist retail stores, restaurants, fast food, hotels and many more. The system offers an extensive range of management and sales software. But it also comes with the option to sync with leading POS apps and integrations, including in-house apps and partnerships, such as Sage, Xero, Loyalzoo, Wix, and more. Epos Now management software can help with payroll, accounting, inventory, and the delicate side of business, such as finding the right prices for products or choosing what to discontinue. Epos Now brings users flexible software for product and inventory management (including purchase orders), customer and employee management (including payroll), and detailed real-time data reports using cloud-based data collection. This data is downloadable in multiple formats and can be added to custom dashboards to make accessing your data even easier. The cloud-based system ensures business data is stored securely, off-site, protecting your data from any hardware damage that may occur during trade. The software is compatible with Windows, Mac, Android, iPad, and most web browsers, which means you can switch devices and access data anytime and anywhere. Epos Now provides integrations with many familiar names, including Xero, Mailchimp, Loyalzoo, Wix and Workforce.com. Epos Now also offer API links to independent websites allowing businesses to edit their system for bespoke POS setups, and in-house apps ranging from loyalty, booking, ecommerce, online ordering, and delivery. The sales software itself is highly flexible, with modifiable hotkey setup, color coding, and ordering. Sales staff can access detailed product and customer information during the sales process and use straightforward tabs, table plans, and payment options for a simple, easy-to-learn sales experience. Epos Now has a range of learning tools for new users, from video tutorials to online guides, but all new users are also assigned a guide to help get them set up. They will also migrate business data, including products and stock information, to the new system as part of the guided implementation process. Epos Now can be purchased directly from the company or through a number of third-party vendors. Epos Now provides new customers with a one-month implementation manager that helps train users on the system. They can guide users in migrating all customer data, products, and stock data to the new system as part of the guided process to make a seamless onboarding process.
Epos Now Software - Epos Now Complete Solution

Epos Now pricing

Epos Now has a free version and offers a free trial. Epos Now paid version starts at US$349.00/one-time.

Starting Price:
US$349.00/one-time
Free Version:
Yes
Free trial:
Yes

Alternatives to Epos Now

Epos Now Reviews

Feature rating

Value for Money
3.0
Functionality
3.2
Ease of Use
3.3
Customer Support
3.0
5 reviews of 375 View all reviews
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/2/2020

We use it to run our bar

We use it daily to run the bar at our sports club and it works for us.

Pros

All seems to work as you would expect. Adding products is simple, the reports are good. As we are a sports club, we can also add our members so they can load up with credit.

Cons

We haven't found anything in particular that doesn't work. Customer services always help quickly if there is an issue.

Crystal
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/11/2019

A great tool for any business

This software has made my book keeping a thousand times easier.

Pros

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Cons

Slow to load and could have better options for integrating rewards and gift certificates.

Alternatives Considered

Lightspeed Retail

Reasons for Switching to Epos Now

The price was right and the reps were very helpful and informative.
Amy
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/3/2024

Poor unreliable system. Card reader fails frequently.

It was okay until I couldn’t take payment multiple times the first day of being in business. Even with tech support and having it hardwired into the network, the card still failed multiple times the next 5 days.

Does not deliver what it promise.

Pros

Sales reporting is actually good, it gives you a breakdown of everything including modifiers.

Cons

Unable to collect payment. On grand opening day, card reader failed. I called tech support to fix issue. It failed again a couple hours later. And every single day for the first week in business it failed. I couldn’t take a lot of payments on grand opening week. I also wasted a lot of time calling tech support grand opening week. Time that should be been spent on grand opening things, not troubleshooting a card reader. This product is an epic fail. Don’t waste your time or money.

Response from Epos Now

Hello Amy L,

Thank you for sharing your review with us. I'm genuinely sorry to hear about your experience so far.

I'm eager to gain more insight into your concerns. Please don't hesitate to contact me and my team directly at [email protected]. We're here to help.

Thanks again for your share,
EposNow Digital Team.

Replied 10/4/2024
Christine
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/1/2024

FAKE ADVERTISING WITH NO CUSTOMER SUPPORT

THE WORST INVESTMENT !!!
I CAN NOT RECCOMEND IT TO ANYONE.
FAKE CUSTOMER SERVICE, NO CUSTOMER SUPPORT AND THEY ARE BASICALLY CONMEN JUST TAKING MONEY FROM OUR CREDIT CARDS AND BARELY ANY OPTIONS OF STOPING THE PAYMENTS.

Pros

Nothing! when I was looking for POS systems, I stumbled on this, and thought I should give it s try, once they saw my interest everyone from their team was on my neck constantly emailing me to make payment, and telling me how they'll support us in every step. our business is based in Uganda - Africa

Cons

Since then Aug 2022, they have been billing us despite the system getting to us like in december, since then they never respond to emails or if you call they put you on hold until your credit ends> very bad customer service, poor support and constantly billing. its now 1 year and 2 months and we have never used this fake system. its still as new as it was purchased.

if you can't give us support, at least remove your fake software so we use other systems. this has been the most frustrating investment!!!!

Response from Epos Now

Hello Christine N,

Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date.

I am keen to help you resolve any outstanding issues.

please feel free to reach out to me and my team directly at [email protected].

Thanks again for your share,
EposNow

Replied 13/4/2024
Joshua
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 30/10/2019

ePOSnow and my thoughts

It was a good few months of having the service and it was helpful in our time of need until we found another provider.
we do think that this company was better than a lot of other options out there and for somebody else it could be better suited than it was for us.

Pros

The customer service was pretty helpful, daily use of the till was pretty simple and some features that worked were helpful.

Cons

A lot of the add-ons that were paid for subscriptions would not work. Randomly would get email saying that our add-ons were uninstalled and when we come the next day they would not work.
Once you get the service and start to require more add-ons and features it will start to add up your total monthly bill.

Alternatives Considered

Clover

Reasons for Choosing Epos Now

Loyalty program

Related categories