About Epos Now










Epos Now pricing
Epos Now has a free version and offers a free trial. Epos Now paid version starts at £25.00/month.
Alternatives to Epos Now
Epos Now Reviews
Feature rating
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
We use it to run our bar
We use it daily to run the bar at our sports club and it works for us.
Pros
All seems to work as you would expect. Adding products is simple, the reports are good. As we are a sports club, we can also add our members so they can load up with credit.
Cons
We haven't found anything in particular that doesn't work. Customer services always help quickly if there is an issue.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
A great tool for any business
This software has made my book keeping a thousand times easier.
Pros
I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.
Cons
Slow to load and could have better options for integrating rewards and gift certificates.
Alternatives Considered
Lightspeed RetailReasons for Switching to Epos Now
The price was right and the reps were very helpful and informative.- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
EPOS NOW Company = Scam
Where do I even begin with my experience with EPos Now? My interactions with Epos Now has been disappointing and frustrating; and customer service is an absolute joke as it does not exist.The EPos Now software is riddled with bugs and glitches. It's astonishing to me that a company claiming to provide state-of-the-art point-of-sale solutions can't even get their own software to function properly. The interface is clunky, outdated, and far from user-friendly. It's as if they took a design from the early 2000s and slapped it onto their software without any consideration for modern aesthetics or usability.To top it all off, their pricing structure is incredibly misleading; and thier sale team's simply "liers".Overall, my experience with EPos Now has been a disaster from start to finish. Poor customer service, buggy software, and deceptive pricing make them a company I would strongly advise anyone to avoid. Do not choose Epos Now Company for your business; as you will put your business at risk of closure.Strongly recommend to look elsewhere for a reliable and competent point-of-sale solution.
Pros
Nothing
Cons
Sale team & Customer Service
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Do NOT Sign Up!!
The sales team made contact 4 - 5 times a day to sign up - everyday for a week.Finally reduced the price HUGELY to get me on board. Once paid - contact stopped and trying to talk to someone was very hard!!Booked in twice for training on the system and no one logged on to take me through the training - no customer service!Chat function on line does not work Tried calling the number on the chat bot - was not working - not actually a number we could call.Left messages, no call backs and cannot runa business this way.We made two installments and still no service???Requested for the contract to be ripped up - to collect their hardware.Currently 4 - 5 weeks and they still owe our small business $600.00.Stay away, they may be a large company overseas - but no such thing as service in New Zealand.
Pros
Although they promised to have the hardware shipped to me in 3 days, we received the hardware in about 10 days. This was the most efficiant service provided...lol.
Cons
No Customer Service, complete waste of money and time. Almost feels like a scam.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Good system with many feature and few limitations
Overall they are a solid company. The system is intuitive enough that I can manipulate it to carry out more functions. Still I think that there are others that are not as savvy that would prefer not to have manipulate the software so much in order to accomplish the desired result.
Pros
Price and ability to manage my system remotely their website.
Cons
For a bar, I find myself creating similar items with different costs and prices for let's say differ pour sizes for different kegs. I wish they had a template that you can create with various pour sizes and are already linked to the master product. Then you just pick the pour sizes you want and instead the cost and Price nd you're done. All from one screen.
The promotion features can be very glitch at times.
Response from Epos Now
Hello Cesar.
Thanks for leaving us a review, it's great to hear that you like the system and the remote abilities.
It sounds like the product matrix app maybe useful to you regarding your pour sizes, it's a free app and will allow you to create variants for each product for volumes. If you are interested in this app it may be worth giving us a call to run through this with you.
Kind Regards
James