About Epos Now

Epos Now is a business management system for small to mid-sized enterprises. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Accounting, including general ledger, purchase orders, and payroll processing. Epos Now is cloud-based, meaning that business data is stored securely online and accessible from onsite or off, making management easier. The software is compatible with Windows, Mac, Android, and iPad. Hardware can be purchased directly through Epos Now, or through a third party vendor of choice. Epos Now is used by retail and hospitality businesses in a variety of industries, including grocery, fashion, fast-food, fine dining and many more. The POS system can work for more specialist industries using many app and partnership integrations, including bespoke API linking to online stores, websites, but also electronic scale integrations, marketing software, booking sites and more. The POS module includes barcode and credit card scanners, a staff time clock, age verification, and the ability to discount items or void transactions. The inventory application helps keep track of purchase orders, inventory reports, the supplier database, and more. Epos Now will also migrate all customer data, products, and stock data to the new system as part of the implementation process.
Epos Now Software - Home screen
Epos Now Software - Restaurant POS
Epos Now Software - POS order
Epos Now Software - Show tenders
Epos Now Software - Passcode
Epos Now video
Epos Now Software - Home screen - thumbnail
Epos Now Software - Restaurant POS - thumbnail
Epos Now Software - POS order - thumbnail
Epos Now Software - Show tenders - thumbnail
Epos Now Software - Passcode - thumbnail

Epos Now pricing

Epos Now has a free version and offers a free trial. Epos Now paid version starts at £25.00/month.

Starting Price:
£25.00/month
Free Version:
Yes
Free trial:
Yes

Epos Now Reviews

Feature rating

Value for Money
3.3
Functionality
3.5
Ease of Use
3.6
Customer Support
3.3
5 reviews of 314 View all reviews
Wojciech
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/7/2018

Excellent POS system for various types of business, expecially hospitality ones

Pros

- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Cons

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Response from Epos Now

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at [email protected]

Kind Regards,

Naiomi

Replied 24/7/2018
Anna
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/2/2020

Amazing

Great customer support, very easy to use brilliant for accountancy and amazing software

Pros

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Cons

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Alternatives Considered

Salon Tracker

Reasons for Switching to Epos Now

The financial side of it all the information it can gather Remote access having full control of your business on the move
Simon
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 29/9/2022

This company is a scam!

Bottom line - run away as fast as you can. Eposnow is THE worse company I've ever dealt with by a significant margin. You think Telco's are hard to deal with, try and get support from these guys!

After purchasing the product and buying two tills (cost of over $1200 NZD), the communication from the sales rep and my 'allocated' technical support person vanished completely. During the sales process he was quick to respond, but as soon as they had my money, ALL communication stopped. Calling his number went through to the 'help desk', which was just an on hold service. I waited 1.5 hours and then got disconnected. This happened several times.

When I did a sales enquiry (with the goal of trying to get in contact with my original sales guy) - they were quick to respond, but on asking to talk to him, there was ZERO response - all comms stopped. Still waiting on his call after 5 weeks. My tech guy has also vanished.

They wanted me to setup a Direct Debit for 12 months, and for this, offered a deal on the hardware which I accepted, but after 5 weeks, I still haven't received anything. This company is a SCAM!

You cannot email anyone, and if you do have an email (i.e. my sales guy) you never get a response.

I have sent over 7 emails over 5 weeks to my sales rep and support person asking them for support or some contact, but still ZERO response. The last two emails I told them that if I didn't hear from them within 48 hours, I would cancel my contract and seek a full refund of all

Pros

It seemed like it would work for us, but the customer service was TERRIBLE. The till software was slow and the management software has some major bugs.

Cons

How slow it was and buggy. The load time for the till was over 30 seconds.

Crystal
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/11/2019

A great tool for any business

This software has made my book keeping a thousand times easier.

Pros

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Cons

Slow to load and could have better options for integrating rewards and gift certificates.

Alternatives Considered

Lightspeed Retail

Reasons for Switching to Epos Now

The price was right and the reps were very helpful and informative.
Denise
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 3/10/2019

Works for our store!

Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!

Pros

Flexibility and customization of the software.

Cons

Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.

Alternatives Considered

Shopify POS

Switched From

Shopify POS

Reasons for Switching to Epos Now

Again, flexibility and customization.

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