About Epos Now

Epos Now is a business management system for small to mid-sized enterprises. In addition to its point-of-sale module, the solution also offers integrated product and inventory management, customer management, reporting and accounting, which includes general ledger, purchase orders, and payroll processing. Epos Now is cloud-based, meaning that business data is stored securely online and accessible from onsite or off, making management easier. The software is compatible with Windows, Mac, Android, and iPad. Hardware can be purchased directly through Epos Now or through a third-party vendor of choice. Epos Now is used by retail and hospitality businesses in a variety of industries, including grocery, fashion, fast-food, fine dining and many more. The POS system can work for more specialist industries using many app and partnership integrations, including bespoke API linking to online stores, websites, but also electronic scale integrations, marketing software, booking sites and more. The POS software includes flexible settings to order and color-code products and categories for quicker hotkey searches. Users can scan and search barcodes, access detailed product and customer information, use tabs and table plans, preset payment and discount options for a quick sales process. Epos Now will also migrate all customer data, products, and stock data to the new system as part of the guided implementation process.
Epos Now Software - Home screen
Epos Now Software - Restaurant POS
Epos Now Software - POS order
Epos Now Software - Show tenders
Epos Now Software - Passcode
Epos Now video
Epos Now Software - Home screen - thumbnail
Epos Now Software - Restaurant POS - thumbnail
Epos Now Software - POS order - thumbnail
Epos Now Software - Show tenders - thumbnail
Epos Now Software - Passcode - thumbnail

Epos Now pricing

Epos Now has a free version and offers a free trial. Epos Now paid version starts at £25.00/month.

Starting Price:
£25.00/month
Free Version:
Yes
Free trial:
Yes

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Epos Now Reviews

Feature rating

Value for Money
3.3
Functionality
3.5
Ease of Use
3.6
Customer Support
3.2
5 reviews of 324 View all reviews
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/2/2020

We use it to run our bar

We use it daily to run the bar at our sports club and it works for us.

Pros

All seems to work as you would expect. Adding products is simple, the reports are good. As we are a sports club, we can also add our members so they can load up with credit.

Cons

We haven't found anything in particular that doesn't work. Customer services always help quickly if there is an issue.

Catherine
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/2/2017

Modifiable POS System that is easy to use, quick update availability, and economically friendly

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.

Pros

What I like most about the product is the simplistic layout, the fact that the system is economical, the ease of learning the system, the quick access to help when it is needed. If your POS system fails, you have to have access to help and Epos Now is there when you need it-you don’t have to wait days to hear back. Another feature that I love is the tracking and reports. I love that I can track what customers order and be able to send emails when customers make payments on their credit accounts is phenomenal. Our customers love this feature.

Cons

I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.

Geoffrey
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/3/2023

Probably the worst investment we have ever made

We purchased the hardware, waited and waited and waited for setup and initial training. Took so long for eposnow to organise we decided to opt or another provider who we have multiple outlets running their service. EposNow didnt take the new equipment back, or respond to our emails. Their lose i guess.

Pros

We never got the opportunity to see what we liked the most.

Cons

The service once the hardware had been purchased.

Shona
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/12/2022

Run fast

Terrible, once the sale was complete you were on your own. Figure it out or dont who cares? Not epos now anyway. Left with no system most days and a card machine directly linked to a pos that wasn’t working leaving us with a pen and paper and a cash drawer.

Pros

Honestly if the system worked it would actually be quite good

Cons

No communication between devices, constant cache clearing and cloud syncing. Main pos crashing multiple times through out the day. No back up. No explanation. General support non existent with people that genuinely don’t know what to say or do to help. Usually causes more issues after speaking to support

Fran
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 7/7/2017

Good system, but the true shining star is one of their employees.

Pros

We purchased your POS systems for both of our shops earlier this spring. We were upgrading our Gettysburg shop and opening a new location in Charleston, South Carolina. On the day before our opening, we installed the Bixelon barcode printer, and the plan was to print all of our labels that day so we'd be able to open and take sales the next day, April 1.

When we tested the labels we'd printed, we found that none of them would scan, which was a major problem for us opening the next day. One of the Customer Support had been working with us already through weeks of a difficult installation in our Gettysburg shop, and when we realized the issue with the labels not scanning, he had already gone home for the day. It was a Friday night, and we were in a panic. Thankfully, a lady working your call line was able to reach out, and that customer support went above and beyond the call of duty, working with us for literally hours, ultimately discovering a bug within Google Chrome that was causing the issue. He then quickly fixed the problem, allowing us to print labels for all of our hundreds of hats and to open on time the next morning, with our system fully operational.

Since then, continued to be quickly responsive to any issues we have encountered. We have been meaning to write this letter for some time now, but opening a new shop has been all consuming. We are ever so grateful to the customer support and feel that he is a true asset to your company. He is patient, personable, and calm, and a fine representative of your business. If he were our employee, he'd most certainly be first in line for a promotion.

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