--- description: Review of Ascent360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ascent360 | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/4697/email-marketing/software) > [Ascent360](/software/211549/ascent360) # Ascent360 Canonical: https://www.softwareadvice.ie/software/211549/ascent360 Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/211549/ascent360?page=2) > Ascent360 is a customer data platform that helps businesses analyze customer data to improve engagement with the target audience. The solution automatically scrubs customer records, which removes duplicate contacts and cleans contact details using the National Change of Address (NCOA) dataset. Ascent360 includes audience segmentation functionality, which allows organizations to create custom segments based on customer preferences, purchase history, demographics, product value and other data. It offers a host of features such as data enrichment, compliance management, automated emails, custom reporting and more. Additionally, marketers can design and send personalized emails and social media messages using customizable templates and an image library. Ascent360 supports integration with various third-party applications such as Amazon S3, Bronto, BigCommerce, Eventbrite, Google Adwords, Facebook and more. It is available on monthly subscriptions and support is provided via phone email and other online measures. > > Verdict: Rated **4.8/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 19 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ascent360 - **Location**: Golden, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Ascent360's pricing is based on database size. Pricing starts at $10/month for up to 250 contacts. We have one-click integrations with Lightspeed, BigCommerce, WooCommerce, and Shopify and over 100 premium integrations. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - A/B Testing - API - Activity Dashboard - Audience Targeting - Behavioural Analytics - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Channel Management - Contact Database - Contact Management - Customer Activity Tracking - Customer Database - Customer Profiles - Customer Segmentation - Customisable CTAs - Customisable Templates - Data Integration ## Integrations (4 total) - BigCommerce - Lightspeed eCommerce - Shopify - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Customer Data Platforms](https://www.softwareadvice.ie/directory/4718/customer-data-platform/software) ## Alternatives 1. [Systeme.io](https://www.softwareadvice.ie/software/334889/systemeio) — 4.8/5 (2128 reviews) 2. [Brevo](https://www.softwareadvice.ie/software/18887/brevo) — 4.6/5 (3486 reviews) 3. [ActiveCampaign](https://www.softwareadvice.ie/software/5398/activecampaign) — 4.6/5 (2564 reviews) 4. [MailerLite](https://www.softwareadvice.ie/software/100595/mailerlite) — 4.7/5 (2318 reviews) 5. [ContactPigeon](https://www.softwareadvice.ie/software/449834/ContactPigeon) — 5.0/5 (294 reviews) ## Reviews ### "Incredible Support" — 4.0/5 > **Travis** | *27 April 2020* | Sports | Recommendation rating: 7.0/10 > > **Pros**: The service you get from Ascent is the highlight. They are great partners who can help you accomplish anything you set out to do. They're willing to let you be as autonomous or hands on as you need. As our sophistication as an org grew, they're ability to evolve and become more consultative and strategic matched it. > > **Cons**: It's getting better, but at times the speed of the software is slower than what I've seen from other systems. ----- ### "All-in-One CRM Built for the Complexity of Resort Marketing" — 5.0/5 > **Matt** | *9 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Beyond Ascent 360's capabilities as a unified platform for customer data, email marketing, and SMS marketing, they also offer the best customer service in the game. Ski resort data is notoriously complex, and Ascent 360's support team understood our data as well as we did — which made transitioning off our previous platform seamless. Their willingness to assist with customer segmentation, email and SMS automations, and general database questions that served our business was truly exceptional. This is one of the best decisions we made at Powder Mountain that really improved our marketing capabilities. > > **Cons**: The platform's depth of features can feel overwhelming at first — but that's really a reflection of how robust the tool is. Once you're up and running, that same depth becomes one of its biggest strengths. > > 10/10. The transition was smooth, and the ability to get ongoing support as our marketing team evolved was fantastic. ----- ### "A True Extension of Our Team" — 5.0/5 > **Eric** | *9 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Ascent360 was the combination of strong customer support, reliable database management, and deep industry knowledge. Their team was responsive, easy to work with, and understood the unique needs of the our industry, and destination marketing space. Ascent360 helped make complex customer data more usable and actionable, especially when it came to complex integrations, managing guest records, segmentation, and campaign activation. It was clear they understood both the technical side of the database and the real-world marketing use cases we were to supporting. > > **Cons**: There can be a learning curve when first getting familiar with the UX, especially for users who are newer to database management or segmentation. Once our team became more familiar with how the platform is organized, the workflows made sense and became easier to navigate. > > Working with Ascent360 felt less like managing a vendor relationship and more like partnering with an extension of our own team. What stood out most was the team and the level of support they provided. It never felt like we were just working with a vendor. It felt like we were working with people who were part of our internal team and genuinely understood our systems, processes, and business. They were responsive, knowledgeable, and easy to work with, which made a big difference when navigating complex integrations, customer data, segmentation, and marketing activation needs. ----- ### "An Indispensable Part of Our Marketing and Customer Relationship Building" — 5.0/5 > **Todd** | *30 March 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: From the very beginning, Ascent360 has provided Alpine Shop with an integrated database from multiple sources that we could use effectively to get our marketing messages out to our customers on a timely and interest-based manner. Along the way, they have been instrumental in helping us get a better idea of what aspects of our marketing were most successful and getting direct feedback from our customers. We've worked with Ascent360 for more than 10 years at this point, and every account manager that I have worked with has helped add more and more effective tools for us to use. Can't recommend them highly enough > > **Cons**: The only thing that I have had problems with have been almost exclusively with the audience selector which can hang on some requests. Every time that issue has come up, however, an account rep has taken care of the issue in a matter of minutes. > > Our original problem dealt with multiple silos of information that we needed combined into one integrated database. Since that time, Ascent360 has grown to include all of our email sends, customer survey results, developing a bridge between our point of sale system and our traffic counters, and many more. ----- ### "Ascent360 for our Bike Shop" — 4.0/5 > **Greg** | *13 October 2023* | Sporting Goods | Recommendation rating: 9.0/10 > > **Pros**: The integration was painless and it's great for us to have our customers loaded into our email client right away without any data dumping or manual uploading. I appreciate that it's easy to build up lists for specific customers and contact them right away > > **Cons**: The email builder is ok. I'd love to have a website email pop up functionality come straight from Ascent360 > > I've spent much less time uploading email lists and keeping them current. Email automation has both increased our customers experience and driven traffic in stores ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/211549/ascent360?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/211549/ascent360) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data