--- description: Review of Bloomreach Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bloomreach | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Personalization Software](/directory/4276/personalization/software) > [Bloomreach](/software/212011/bloomreach-experience-manager) # Bloomreach Canonical: https://www.softwareadvice.ie/software/212011/bloomreach-experience-manager Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/212011/bloomreach-experience-manager?page=2) > Bloomreach is an AI-powered personalization platform built for mid-market to enterprise ecommerce and retail brands. The software is deployed cloud-based, making it accessible without on-premises infrastructure. Bloomreach helps businesses deliver personalized shopping experiences through core features including site search, product discovery, content management, and marketing automation. Search and merchandising tools surface relevant products to shoppers based on behavior and intent, while the marketing automation module supports email, SMS, and omnichannel campaign management. Businesses can use built-in analytics to track customer journeys and campaign performance across channels. Support is available through a knowledge base, email, and live chat, with additional resources provided through an online community and dedicated account management for larger customers. > > Verdict: Rated **4.8/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 56 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bloomreach - **Location**: Mountain View, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Bloomreach for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Albanian, Bangla, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more ## Features - 2-Way Messaging - A/B Testing - AI Writing Assistant - AI/Machine Learning - API - Abandoned Cart Saver - Access Control - Access Controls/Permissions - Account Based Marketing - Accounting Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Ad Optimisation - Ad hoc Reporting - Advertising Management - Alerts/Escalation - Alerts/Notifications - Analytics - Application Management ## Integrations (140 total) - AMQP Adapter for SAP Process Orchestration and SAP Integration Suite - AWS Lambda - Alexa for Business - Amazon Redshift - Amazon S3 Adapter for SAP CPI - Amazon S3 Glacier - Amazon S3 Transfer Acceleration - Amazon Simple Notification Service (SNS) - Amperity - Antavo - Aruba ESP - Athos Commerce - Attentive - Azure Portal - Bazaarvoice ... and 125 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Personalization Software](https://www.softwareadvice.ie/directory/4276/personalization/software) ## Related Categories - [Personalization Software](https://www.softwareadvice.ie/directory/4276/personalization/software) - [Enterprise Search Software](https://www.softwareadvice.ie/directory/4368/enterprise-search/software) - [Mobile Marketing Software](https://www.softwareadvice.ie/directory/4398/mobile-marketing/software) - [Push Notifications Software](https://www.softwareadvice.ie/directory/4260/push-notifications/software) - [AB Testing Software](https://www.softwareadvice.ie/directory/4727/ab-testing/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.ie/software/18887/brevo) — 4.6/5 (3523 reviews) 2. [MailerLite](https://www.softwareadvice.ie/software/100595/mailerlite) — 4.7/5 (2324 reviews) 3. [ActiveCampaign](https://www.softwareadvice.ie/software/5398/activecampaign) — 4.6/5 (2570 reviews) 4. [EmailOctopus](https://www.softwareadvice.ie/software/132424/emailoctopus) — 4.8/5 (657 reviews) 5. [Constant Contact](https://www.softwareadvice.ie/software/397812/constant-contact) — 4.3/5 (2953 reviews) ## Reviews ### "Exponea" — 5.0/5 > **Branislav** | *2 August 2016* | Marketing & Advertising | Recommendation rating: 9.0/10 > > With Exponea we are able to introduce to our customer their each individual consumer with its unique digital behavior, explore the real performance of Marketing Campaigns investments and use Automation to understand and drive unexplored sales potential. Using various analytical functions (segmentation, attribution, funnels and retention analysis) we are able to understand "what is happening in real time" and what needs to be done trough communication channels (SMS, email, layers…) to improve the sales performance for our customer. ----- ### "Bloomreach use" — 4.0/5 > **Lluc** | *20 February 2024* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: -The responsiveness of the webapp. It works well and it's quite fast. -Pretty straightforward, bugs are quite uncommon. -The ammount of tools that has integrated, it's quite complete an a very powerful tool. -The snapshot preview for emails\!\!\! -The documentation is quite good, almost perfect. > > **Cons**: -Jinja used in bloomreach is not the full version and Bloomreach lacks a little bit explaining properly all the features available. It would be nice to have all the functionality from jinja. -Initiatives are sometimes a bit hard to deal with when it comes to dependencies and so. Sometimes moving an asset or weblayer to a different initiative can cause all the items with a dependency to be moved without a very clear message that it's going to happen. > > It's a great tool, and it has a lot of potential, but at the current state and for the needs of my company is quite difficult to implement personalized content for independent native apps. ----- ### "Ok email automation platform. Terrible CDP." — 4.0/5 > **Vince** | *23 December 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: A lot of potential customization like a sandbox > > **Cons**: Default and out of the shelf functionality is limited or unnecessarily complex > > Ok email automation platform. Terrible CDP. ----- ### "Bloomreach - a fantastic CRM tool that'll improve your marketing comms strategey" — 5.0/5 > **Jack** | *15 March 2023* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: The automation system allows you to quickly and visibility build complicated automations quickly. > > **Cons**: There can be a steep learning curve when first using the tool, there is a very helpful help centre however sometimes the answers to issues aren't clear or easy to find. > > Very positive experience with the tool, it has allowed us to serve the right message to the right user at the right time through the automations tool. It has also opened up alternative channels which previously required our engineering team to build - such as in-app messages and web pop ups. ----- ### "Next level of campaign management with Bloomreach\!" — 4.0/5 > **Petr** | *26 September 2023* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: I enjoy this tool is self-service and I don't have to depend on IT. I can access easily our customer data. Bloomreach is a platform with limitless possibilities on orchestration with the right conditions. I love the flexibility of the tool. Documentation is very helpful. Dashboards are visually effective for me. I like how Bloomreach is innovative and following, maybe even setting trends we can explore and take advantage of. Bloomreach listens to our feedback. Minimalistic assess approach is something we'd like to explore. > > **Cons**: As we are insurance company, we are missing Bloomreach's integrations for other communication channels e.g. phone calls (call centre), post, etc. I'd like to see more detailed insights to multichannel orchestration for offline comms. We are able to adjust our campaigns but I would love to get from Bloomreach more visibility how to make this. The partner agency is supporting our integrations and ongoing processes.I completed the Academy fundamentals course - my experience with the tutor was disappointing, the person seemed to be off with the knowledge they shared with our class. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/212011/bloomreach-experience-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/212011/bloomreach-experience-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data