---
description: Review of EncounterWorks Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EncounterWorks | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [iPad EMR Software](/directory/14/tablet-pc-emr-medical-software/software) > [EncounterWorks](/software/2128/encounterworks)

# EncounterWorks

Canonical: https://www.softwareadvice.ie/software/2128/encounterworks

> EncounterWorks is a cloud-based Electronic Health Records (EHR) solution that unifies patient and practice management in a single platform. EncounterWorks offers users ways to share critical data in real time, while also helping them manage the practice workflow and reducing data inaccuracies.&#10;&#10;&#10;EncounterWorks can support practices of all size across various specialties: family care, dental clinics, optometrists, mental health and community health centers.EncounterWorks offers a streamlined workflow consisting of real-time chart updates and a search feature that helps in the management of the patients. Initial check-in and patient demographics can be entered on a single screen.&#10;&#10;&#10;The calendar feature has side-by-side calendar viewing, allowing users to quickly locate openings and schedule appointments. After the encounter, billing information and diagnostics are available on the chart and ready for submission to the clearinghouse.&#10;&#10;&#10;Services are offered on a monthly subscription basis that includes support via phone and through online resources.
> 
> Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: EncounterWorks

## Commercial Context

- **Starting Price**: US$150.00
- **Pricing Details**: 3 versions, discounts for multiple providers and users.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Charting
- Coding Assistance
- Compliance Tracking
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- For Psychiatrists
- Handwriting Recognition
- Meaningful Use Certified
- Medication Management
- ONC-ATCB Certified
- Patient Records Management
- Practice Management
- Self Service Portal
- Voice Recognition

## Support Options

- Chat

## Category

- [iPad EMR Software](https://www.softwareadvice.ie/directory/14/tablet-pc-emr-medical-software/software)

## Related Categories

- [iPad EMR Software](https://www.softwareadvice.ie/directory/14/tablet-pc-emr-medical-software/software)
- [Substance Abuse EMR Software](https://www.softwareadvice.ie/directory/180/substance-abuse-software/software)
- [Web Based Medical Billing Software](https://www.softwareadvice.ie/directory/15/web-based-medical-billing-software/software)
- [Certified EHR Software](https://www.softwareadvice.ie/directory/350/onc-atcb-certified-emr-software/software)
- [Mental Health EHR Software](https://www.softwareadvice.ie/directory/16/mental-health-emr-billing-software/software)

## Alternatives

1. [athenaOne](https://www.softwareadvice.ie/software/1106/athenacollector-athenaclinicals) — 3.8/5 (909 reviews)
2. [RXNT](https://www.softwareadvice.ie/software/26627/rxnt-emr) — 4.3/5 (496 reviews)
3. [DrChrono](https://www.softwareadvice.ie/software/131146/drchronobillingservices) — 3.9/5 (489 reviews)
4. [Remedly](https://www.softwareadvice.ie/software/69322/remedly-medspa) — 4.6/5 (77 reviews)
5. [Qualifacts Insync](https://www.softwareadvice.ie/software/421013/qualifacts-insync) — 4.5/5 (391 reviews)

## Reviews

### "Great Customer Service and Program" — 5.0/5

> **Jennifer** | *27 May 2014* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: The software is easy to use. I have several doctors in my practice with a variety of needs. One doctor prefers to use dictation, another preferred to stick with his paper forms, and yet another uses a combination of dictation, drawing, and notes, along with templates. We looked around for a few years, but my doctors were not happy with having to compromise, as most programs do not allow my doctors to be so varied. An administrator with a nearby practice told me about their program, EncounterWorks. We began using the program a couple of months later. It is reasonably priced and allows each of my doctors to use the charting format that best suits their needs or a combination of everything. The new Rapid Notes section allows my providers and staff to make their own templates for letters, clinical information, chart notes, anything. Since it works like Microsoft Word, even my older staff members were able to easily use it. My providers can upload pictures to the patients' charts directly to the clinical note, and even draw pictures, or write on the same forms they used to use using a tablet. There was some adjustment period, but the staff at EncounterWorks was wonderful to work with. They were patient with me, even when I called repeatedly in one day. I always got a live person to speak to.  They never promise us they can do something that they cannot, and they are honest about the software's capabilities.
> 
> **Cons**: There is not really anything we do not like about the system. The scheduling feature works very well, but we are working with EncounterWorks about customizing it to allow for custom schedule building. They are great about helping us customize the system, without charging a ton of money to do it.

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### "Customizable and Easy to Use" — 5.0/5

> **Melanie** | *8 September 2014* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I love the way they are able to create templates to suit my needs. It's 100% customized to fit my documentation methods. It's also easy for me and my staff to create templates from my old Word documents, turn them into point-and-click documents, add pictures, add my logo, and make them so that when I print them out, they are professional and exceedingly easy to read. I don't have to scan through a bunch of sections to make sure I have completed my note; it is all there in one page that flows with me. My personal consultant is wonderful. She answers my questions and is available for training my new staff when I need her. She's very responsive and always there when I need her.
> 
> **Cons**: I really cannot think of much I don't like. Anything I haven't liked, I've discussed with them, and they have taken care of it.

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### "Great make up for the majority of things that need to be done." — 2.0/5

> **Lisa** | *12 May 2015* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: I love the make up of the site and the ease of use.
> 
> **Cons**: It is not, however a good venue if you need to use inventory. I have over 3000 pieces of inventory and, was never able to get it to work.  &#10;Also the staff is not so great at returning phone calls or emails. I may go several days with out hearing back on an issue. It has caused a lot of frustration for a small clinic that can't afford to get behind in paper work.

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### "Easy to use and great customer service" — 5.0/5

> **Carrie** | *10 September 2015* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use, rapid notes, billing, and that it is customizable to my needs within reason of course.  I am a mental health single provider practice and it is perfect for me.
> 
> **Cons**: cant think of anything that i didnt like.  all modules for practice management and ehr work well together

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/2128/encounterworks)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/encounterworks-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2128/encounterworks> |
| en-GB | <https://www.softwareadvice.co.uk/software/2128/encounterworks> |
| en-IE | <https://www.softwareadvice.ie/software/2128/encounterworks> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2128/encounterworks> |

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