---
description: Review of Nimbata Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Nimbata | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [Nimbata](/software/213124/nimbata)

# Nimbata

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> Nimbata is the \#1 call tracking and conversion attribution platform enabling marketers and businesses to track phone calls generated by their marketing campaigns. It provides features such as call recording, call tracking, and call analytics to give businesses insights into the performance of their marketing campaigns across multiple channels, including website, social media, PPC advertising or even SEO.&#10;&#10;Nimbata offers a range of native integrations with the most popular tools in your martech stack, such as Google ads, Meta Ads, GA4, Hubspot, Salesforce, and Slack, as well as an API that enables you to help businesses streamline their workflows and improve their data analysis capabilities.&#10;&#10;&#10;It provides valuable insights into the performance of marketing campaigns, allowing marketers to optimize their strategies and improve their ROI.
> 
> Verdict: Rated **4.7/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 27 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nimbata
- **Location**: Sharon, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: The only call tracking platform that charges per answered call - not per minute\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Denmark, Dominican Republic, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy and 36 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Caller ID

## Integrations (14 total)

- Criteo
- Google Ads
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- Meta for Business
- Microsoft Advertising
- Pipedrive
- Salesforce Sales Cloud
- Skai
- Slack
- WordPress
- Zapier
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)
- [Call Tracking Software](https://www.softwareadvice.ie/directory/3509/call-tracking/software)

## Alternatives

1. [800.com](https://www.softwareadvice.ie/software/120982/800-com) — 4.7/5 (320 reviews)
2. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (915 reviews)
3. [CTM](https://www.softwareadvice.ie/software/112191/calltrackingmetrics) — 4.6/5 (152 reviews)
4. [Liine](https://www.softwareadvice.ie/software/429251/liine) — 4.9/5 (161 reviews)
5. [smrtPhone](https://www.softwareadvice.ie/software/360490/smrtphone) — 4.7/5 (67 reviews)

## Reviews

### "Best Call Tracking Service for your Business" — 5.0/5

> **Chris** | *10 January 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I like the tracking number is very easy to use and i can create numbers for all my clients websites i create.
> 
> **Cons**: What i dont like is that i cant use numbers tracking to call back. i have to use my number after if i dont answer or clients dont answer
> 
> My overall experience has been great and i appreciate this software for my business

-----

### "Using Nimbata to improve client reporting - Outstanding support" — 5.0/5

> **Eamon** | *25 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The support with Nimbata is fantastic, Demitrios got on several calls with out team and was there every step of the way, the dashboard is intuitive and I love the product.
> 
> **Cons**: Nothing, it does exactly what they say it will do (and more to be honest\!)
> 
> Extremely positive, great support, quick set up.

-----

### "The worst Experience in 10 years of marketing with an SaaS" — 1.0/5

> **Mark** | *23 January 2023* | Marketing & Advertising | Recommendation rating: 0.0/10
> 
> **Pros**: NONE. As I'd needed to pay for everything aside from the £6 ripoff for two numbers sitting there and tracking less than 5 calls a month. An utter JOKE\!
> 
> **Cons**: You need to pay for every little thing you may need in a call tracking, which is cheap, useless and had wasted my time in a great deal. Furthermore,
> 
> their platform is more complicated than anything else, and their support? It's funny they have the \[SENSITIVE CONTENT\] answering support, which I believe it;s in this just for money, as he was rather full of himself in the chat, and "bla-bla-bla" about how great it was his product that he completely forgot about my issue. What a pitiful experience. Felt extremely cheap form the first time I approached this company. I'd happily go for Twilio, that offers free phone number rentals and has nothing to pay when it comes to sharing stats. NEVER AGAIN\! UTTER WASTE OF TIME

-----

### "Great Low-Cost Call Tracker" — 5.0/5

> **Tino** | *13 February 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers.
> 
> **Cons**: There is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform.
> 
> We have had a great experience so far using Nimbata and it has now become a critical tool in our agency.

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### "Great and efficient tool" — 5.0/5

> **Remi** | *15 November 2024* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Tool is very clear and simple to use. Setup is also very easy. It is also quite affordable compared to other tools out there.
> 
> **Cons**: Can't thing of anything so far, although I didn't test all the features.
> 
> Great experience, their team is also very friendly and helpful.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/213124/nimbata)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/213124/nimbata> |
| en | <https://www.softwareadvice.com/voip/nimbata-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/213124/nimbata> |
| en-GB | <https://www.softwareadvice.co.uk/software/213124/nimbata> |
| en-IE | <https://www.softwareadvice.ie/software/213124/nimbata> |
| en-NZ | <https://www.softwareadvice.co.nz/software/213124/nimbata> |
| fr | <https://www.softwareadvice.fr/software/213124/nimbata> |

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