--- description: Review of DealerPeak CRM Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DealerPeak CRM Center | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Dealer Software](/directory/4154/auto-dealer/software) > [DealerPeak CRM Center](/software/213571/dealerpeak-crm-center) # DealerPeak CRM Center Canonical: https://www.softwareadvice.ie/software/213571/dealerpeak-crm-center Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/213571/dealerpeak-crm-center?page=2) > DealerPeak's mission is to be a trusted partner, dedicated to driving value to our dealers with our extensive suite of innovative automotive retailing software. It offers personal, reliable, and effective support. The platform focuses on adding value to a dealer’s operation with technology through process automation and accountability, and with people through ongoing success coaching and on-site training services. > > Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DealerPeak ## Commercial Context - **Starting Price**: US$995.00 - **Pricing model**: Flat Rate - **Target Audience**: 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Puerto Rico, US Virgin Islands, United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Barcode/Ticket Scanning - Calendar Management - Communication Management - Contact Database - Contact Management - Customer Database - Customer History - Customisable Forms - Customisable Reports - Customizable Fields - Data Import/Export - Document Management - Document Storage - Email Management ## Integrations (6 total) - Autosoft DMS - CDK Global - DealerBuilt - Dealertrack DMS - VUE DMS - vAutoStock ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Auto Dealer Software](https://www.softwareadvice.ie/directory/4154/auto-dealer/software) ## Related Categories - [Auto Dealer Software](https://www.softwareadvice.ie/directory/4154/auto-dealer/software) - [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software) ## Alternatives 1. [Carsforsale.com](https://www.softwareadvice.ie/software/84039/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.softwareadvice.ie/software/97148/automotive-crm) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.softwareadvice.ie/software/83562/dealercenter) — 4.9/5 (1479 reviews) 4. [AutoRaptor CRM](https://www.softwareadvice.ie/software/349973/autoraptor-crm) — 4.6/5 (273 reviews) 5. [CDK Global](https://www.softwareadvice.ie/software/419599/cdk-global) — 4.1/5 (207 reviews) ## Reviews ### "Great Tech Service\!" — 5.0/5 > **Martin** | *31 August 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate menu for all involved with daily > > **Cons**: Been pretty solid for us. Hard to find faults > > Who to spend money with in advertising.....easy to see results ----- ### "Woody's review" — 5.0/5 > **Paul** | *21 July 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: definitely the texting features and the product is not only easy to use but easy to train new employees as well on it > > **Cons**: it duplicates overdue tasks over and over > > follow up and contacting the customer's more frequently plus the auto pilots are customizable. Also during the pandemic being able to send weekly email campaign's to our customer base has been priceless ----- ### "Horrible Support & Behind The Time" — 1.0/5 > **Allison** | *6 March 2019* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: The dashboard is easy to navigate and most employees can learn the back end fairly quickly. > > **Cons**: The CRM is not innovative with its templates, reporting, mobile app and much more. It seems the software has not changed much, if at all in many years, making them low on the totem pole for the most technologically advanced CRM software. Not to mention the support and account managers are terrible. They are not helpful and make simple tasks a hassle and try to get as much money out of you as possible to get it done. > > We cancelled with DealerPeak and the whole process was enough to give this negative review and tell EVERYONE we know in the industry to steer clear of this software, especially when there are so many better options out there with a similar price tag, not to mention, less headaches\! ----- ### "Lustine CDJR General Manager Review" — 5.0/5 > **Matthew** | *24 July 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The ability to text sms. from the App and desktop, as well as send videos through the APP provides a great advantage for the time being. > > **Cons**: The software is great. I would like the ability to record one video I can send to customers I designate vs. having to record a new video for every customer every time. > > Experience has been great. Training has been solid. Responsiveness stellar. ----- ### "Love it\!" — 5.0/5 > **Amber** | *23 July 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: EASY TO USE AND SUPPORT TEAM IS AMAZING\! > > **Cons**: There is a lot to learn at first, but once you get the hang of it; it is really easy\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/213571/dealerpeak-crm-center?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/213571/dealerpeak-crm-center) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data