--- description: Review of Polymail Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Polymail | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [Polymail](/software/213952/polymail) # Polymail Canonical: https://www.softwareadvice.ie/software/213952/polymail Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/213952/polymail?page=2) > Polymail is an email management solution, which helps businesses track conversations using follow-up reminders, insights, contact profiles, activity feed and more. Professionals can schedule messages and automatically send them later to improve open rates. Key features of Polymail include comments, mentions, team collaboration and permission management. Supervisors can receive notifications about clicked links and downloaded attachments across sent emails. Managers can create a personalized calendar page to schedule meetings, share availability and eliminate instances of double booking. Additionally, administrators can gain insights into team members' outreach, create reusable message templates and set up Out of Office responders. Polymail integrates with several third-party systems such as Slack, Salesforce and more. The product is available on monthly or annual subscriptions and support is extended via live chat, email and documentation. > > Verdict: Rated **4.3/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 50 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Polymail - **Location**: Sawtelle, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$13.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Polymail is offered across \[five\] pricing plans, outlined below. Basic: $13 per user per month and $10 per user per month billed annually Premium: $29 per user per month and $24 per user per month billed annually Enterprise: $49 per user per month and $10 per user per month billed annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Calendar Management - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Communication Management - Contact Management - Discussions/Forums - Email Management - Email Monitoring - Email Tracking - Event Calendar - Event Triggered Actions - Knowledge Management - Live Chat - Meeting Management - Mobile Access ## Support Options - Chat ## Category - [Collaboration Software](https://www.softwareadvice.ie/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.ie/directory/4138/collaboration/software) - [Employee Communication Tools](https://www.softwareadvice.ie/directory/4370/employee-communication-tools/software) - [Sales Enablement Software](https://www.softwareadvice.ie/directory/595/sales-enablement/software) - [Email Tracking Software](https://www.softwareadvice.ie/directory/4728/email-tracking/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) ## Alternatives 1. [Front](https://www.softwareadvice.ie/software/44733/front) — 4.5/5 (286 reviews) 2. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (990 reviews) 3. [Zoom Workplace](https://www.softwareadvice.ie/software/101384/zoom) — 4.6/5 (14581 reviews) 4. [Missive](https://www.softwareadvice.ie/software/299830/missive) — 4.9/5 (174 reviews) 5. [Hiver](https://www.softwareadvice.ie/software/60479/hiver) — 4.7/5 (147 reviews) ## Reviews ### "Polymail is a great service - if you can afford it" — 5.0/5 > **Greg** | *31 March 2018* > > **Pros**: - Great design - Generally, it is pretty easy to use - Embraces the apple ecosystem (available on mac and iOS and syncs seamlessly) - Great email marketing tools: tracking who opened it, sending reminder follow ups, and scheduling are all great additions I was actually involved in the beta-testing stages of Polymail and it has really come a long way\! From starting out as a consumer focused product, this tool has really grown to become a business focused solution to email qualms, and I think it does that well. I highly recommend at least using the free trial. > > **Cons**: - pricing: without extended use, it is hard to justify spending money on an email client. This deserves to be paid for, make no mistake, but without a proper, in-depth use of the free trial, I think some users will be left with a "meh" feeling - Not on Windows, which is a shame because of how many enterprise services use Windows ----- ### "An amazing email client for productive people. Also great for small and large teams." — 5.0/5 > **Verified Reviewer** | *11 March 2019* | Internet | Recommendation rating: 9.0/10 > > **Pros**: It’s a great email client that works very well across multiple devices. It has a very useful and featured packed free plan that can help you out if you are a startup or a small business just starting out. I use it on a desktop machine, a laptop, a tablet and a mobile smartphone. Works very well across them all. A great feature is that you have a main account that you log in into your Polymail and you have access to all of your email accounts and settings without doing anything. This makes adding a new device really easy as you don’t have to setup up all of your email accounts, signatures, aliases, etc every time. The app has a simple and intuitive user interface and the user experience is very well done. An amazing feature to mention is the email tracking that gives you notifications when the emails you’ve sent are read by the recipient. You have a lot of text and link formatting options that make your life easier. For paid plans you can see each time your email has been read and for how long, you can schedule emails in advanced, template responses and many other productive features. > > **Cons**: There are a few things I want to mention here. First, the pricing is a bit on the expensive side if you need the features from the paid version. When having a group of emails in a conversation ( like a series of replies) some parts of the previous emails received can get hidden behind three small dots that are really hard to see. This can lead to actually not seeing all the information in the email you received. It happened to me with a client email and it was pretty embarrassing when we figured out that information was already in the email body. Also, some of the archived and deleted email might get stuck in your inbox despite going already through them. Closing and reopening the app usually does the trick. The sync between mobile and desktop apps need a bit more improvement as it’s a bit lagging. > > Overall, it’s a great email client for people who want to get things done and need to get through a lot of emails a day. ----- ### "Great ideas - too many bugs" — 3.0/5 > **Bernd** | *9 April 2019* | Photography | Recommendation rating: 5.0/10 > > **Pros**: Fantastic functionality. As a subscription customer you can see who and when someone opened your mail, if the clicked a link, downloaded a file - brilliant for business use. The campaigns and sequences are a great promotion tool. > > **Cons**: The User-Interface is, to say it mildly, not very intuitive. Functions are hard to find. The worst part is, that it is too buggy. I get the feeling that they are too excited to launch new functions and ignore the basics of quality control. Two examples: You can no resize/scale images inside a message. But go ahead and send this message and open it in another email client: the images are distorted/stretched beyond recognition. This function should be disabled at this point. Images that I had added to a message that was sent out to many many people were missing, simply gone by the time the sequence was sent out. SO basically the message I created was altered by the system. A very serious bug. Should have never been released to the customers like that. Many little UI bugs that appear when you try to import and edit recipients for campaigns/sequences. > > Excited at first and way too often frustrated with a bloated and unintuitive application. I only use it for "special" emails. When I really need to know if an attachment has been downloaded or when I need to get a message to many people. ----- ### "An email client that will probably become central to businesses" — 4.0/5 > **Verified Reviewer** | *6 October 2018* | Internet | Recommendation rating: 7.0/10 > > **Pros**: I've been using Polymail even before being available to the general public and I can say they listen to their users and they evolve very fast. The most important feature for me is the individual email tracking (if you send an email to multiple recipients, Polymail tracks each one of them individually, showing you exactly who read your email). It is invaluable for both sales and business emails. Also, the team added features that used to be part of separate platforms like the ability to send email campaigns directly from your address (great for sales), email sequences and team communication (so you can collaborate on emails with your team) - For us, Polymail is quickly replacing more expensive software such as outreach platforms or drip campaigns. > > **Cons**: The sync between mobile apps and the desktop ones could be better (from time to time emails read on a platform don't sync to other platforms) - but they are improving. ----- ### "I cannot rave about Polymail enough\!" — 5.0/5 > **Caitlin** | *16 August 2017* | Recommendation rating: 10.0/10 > > **Pros**: Polymail is the most beautiful, efficient, user-friendly and simple-yet-robust email software I have ever used. The value of the free version is insane, but I loved it so much that upgrading to the amazing Pro features was a no-brainer. I love that I know when my messages are read by the recipient, it pulls in detailed contact profiles from them (with social profiles, etc.), I can snooze emails to be read later, I can schedule emails in advance, there is a surprising \& refreshing amount of fonts \& formatting options (and emojis\!) I can use in my emails, I can easily unsubscribe from email, that I can organize all of my inboxes simply (and beautifully- did I mention the design is amazing?\!\!\!), and my favorite pro feature of all.... canned template responses\! I have several templated emails (where you can also add highlighted variables to change each time such as names, dates, prices, etc) that have saved me waaaay more time than i've paid for this software. It is truly a must-have for me in my personal AND business toolbox. Oh, and I love that I can do all of this via the app (for Mac \& on my iPhone)\! > > **Cons**: Honestly? I really can't think of anything... this app is a game changer\! The only thing I will mention that can be a little frustrating is anytime I open the keyboard shortcuts window on the app (It has TONS of shortcut options for a more efficient email workflow), there is no option for me to close out of it and I have to shut down the app everytime. Just a little minor bug though, other than that I have loved everything about this app\! ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/213952/polymail?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/213952/polymail) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data