---
description: Review of Billetterie Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Billetterie | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/4516/legal/software) > [Billetterie](/software/214042/billetterie)

# Billetterie

Canonical: https://www.softwareadvice.ie/software/214042/billetterie

> Designed for businesses in IT, law, and other industries, Billetterie is a cloud-based legal case management software that helps track agent performance, analyze service management trends and generate productivity reports. It lets sales agents utilize the incident management module to create tickets, assign service level agreements (SLA), and resolve as well as close tickets from a centralized platform. 

With Billetterie, staff members can cancel service orders, create problem types, and manage service escalations. Team members can receive alerts, access calendars, monitor time logs, validate requests, and manage billings. Additionally, it enables administrators to add service agents, set up role-based access permissions, view user roles, and configure custom forms.

Billetterie provides an application programming interface (API), which lets businesses integrate the platform with several third-party applications. Pricing is available on request, and support is extended via documentation, chat, and other measures.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Billetterie

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: South Africa, United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billable Items Tracking
- Billing & Invoicing
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Client Portal
- Communication Management
- Contact Database
- Contract/License Management
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Legal Case Management Software](https://www.softwareadvice.ie/directory/4516/legal/software)

## Alternatives

1. [LEAP](https://www.softwareadvice.ie/software/20175/leap) — 4.3/5 (546 reviews)
2. [Neos](https://www.softwareadvice.ie/software/61621/needles) — 4.3/5 (204 reviews)
3. [8am CasePeer](https://www.softwareadvice.ie/software/47885/casepeer) — 4.8/5 (217 reviews)
4. [8am MyCase](https://www.softwareadvice.ie/software/3719/mycase) — 4.6/5 (807 reviews)
5. [Clio](https://www.softwareadvice.ie/software/449970/Clio) — 4.7/5 (1742 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/214042/billetterie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/legal/billetterie-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/214042/billetterie> |
| en-GB | <https://www.softwareadvice.co.uk/software/214042/billetterie> |
| en-IE | <https://www.softwareadvice.ie/software/214042/billetterie> |
| en-NZ | <https://www.softwareadvice.co.nz/software/214042/billetterie> |

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