--- description: Review of easyfeedback Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: easyfeedback | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [easyfeedback](/software/214051/easyfeedback) # easyfeedback Canonical: https://www.softwareadvice.ie/software/214051/easyfeedback Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/214051/easyfeedback?page=2) > easyfeedback is an online survey tool used to create personalized or anonymous surveys for various needs and improved decision-making. The tool can be used to create customer surveys, employee surveys, 360 degree feedback, quizzes, and other forms or questionnaires. With easyfeedback, users can customize surveys by adding background images, logos, videos, audio, and more. Surveys created with this tool are optimized for desktop, tablets, and mobile phones. Additionally, easyfeedback allows survey results to be filtered and shared with others. > > Verdict: Rated **4.6/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 28 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: easyfeedback - **Location**: Koblenz, Germany - **Founded**: 2010 ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: easyfeedback is offered across three pricing plans, outlined below. Starter: €49 per month, €490 per year for 1 user and 500 participants Business: €790 per year for 1 user and 5000 participants Professional: €948 per year for 1 user and 20,000 participants - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: German - **Available Countries**: Austria, Germany, Switzerland ## Features - API - Access Controls/Permissions - Collaboration Tools - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Templates - Dashboard - Data Analysis Tools - Data Import/Export - Drag & Drop - Email Marketing - Email Reminders - Feedback Management - Mobile Survey - Multi-Language - Negative Feedback Management - Offline Response Collection - Pulse Surveys - Question Branching ## Integrations (11 total) - Gmail - Google Analytics 360 - Google Drive - Google Sheets - HubSpot Marketing Hub - Mailchimp - Microsoft 365 - Microsoft Teams - Slack - Zapier - monday.com ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) ## Related Categories - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) - [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software) - [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.ie/software/449992/Enquetes-Maken) — 4.6/5 (1553 reviews) 2. [Google Forms](https://www.softwareadvice.ie/software/179230/google-forms) — 4.7/5 (11363 reviews) 3. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10427 reviews) 4. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2794 reviews) 5. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (945 reviews) ## Reviews ### "Quick insights" — 4.0/5 > **Matthias** | *1 February 2023* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: APIs; white labeling; working with individual parameters; css-formatting > > **Cons**: Limit of 5k participants per feedback/survey. For small businesses 5k per year and feedback would be much better ----- ### "Best thing? It's so easy to use. Nobody in the business can say they can't get customer insights\!" — 5.0/5 > **Claudia** | *2 April 2020* | Newspapers | Recommendation rating: 10.0/10 > > **Pros**: In our media organisation we use easyfeedback intensively and regularly for our high-traffic news sites, apps, newsletters and podcasts. We value it as a powerful survey tool with a reasonable pricing structure and a very quick and competent support team. It is a real advantage that it has a good user experience and is therefore quick to learn. That made it easy to convince teams across the business to do online surveys for their products. The automatically created results pages and the filter options on it are brilliant\! We often don't export the data for further analysis because all our hypothesis and questions can be answered directly using the provided features. We love the layout options and are use example surveys. This way everyone in our business can quickly built a good survey matching the look \& feel of their particular brand. Really powerful is easyfeedback in combinatination with the Google Tag Manger. It gives us a lot of control over which user groups see survey invites and over frequency of invites shown. > > **Cons**: 1) We would love even more layout options, e. g. the option to use our own fonts, manage logos better. 2) It would be great to save the full questionnaire in one long jpeg for quick structure checks, archiving and proof reading (without having to click through all paths of the survey. At the moment we use a browser screenshot tool but the mouse over menus of always appear when screenshotting and hide the text of some questions.) > > easyfeedback has given us an easy way to ask for user feedback, to recruit probands for inhouse-user tests, gather leads for events and collect input for our journalism - always protecting the personal data of our readers. We now regularly use easyfeedback surveys to collect data on journalistic questions and publish stories based on that input. easyfeedback has become a vital component of our data-driven storytelling journalism (latest example is our coronavirus diary: https://www.sueddeutsche.de/leben/ergebnisse-corona-umfrage-1.4865673). ----- ### "Good feedback tool" — 4.0/5 > **Antonio** | *2 April 2020* | Sports | Recommendation rating: 8.0/10 > > **Pros**: Easy to set up questionnaires. Invite and control email responses of your clients and costumers. Good filter options to view questionnaire data. Nice design and quick loading times. > > **Cons**: The api documentation could be a bit better, examples how to set up with different coding environments. Also results are limited. > > Overall it is very useful tool for our costumers and product development. ----- ### "Good SaaS-Tool for Surveys" — 4.0/5 > **Werner** | *20 February 2023* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, very flexible and reliable. Good customer support. Compliant with DSGVO. > > **Cons**: Usabilty and results could be a little more fancy and should be modernized. > > We use it on an everyday base for our media products and awards. Never had any bigger problems with it. ----- ### "Easyfeedback: Clever decision for your customer surveys" — 5.0/5 > **Fabienne** | *20 March 2023* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: We (medium-sized company in the telecommunications industry / 90 employees) have been using easyfeedback for external customer surveys since 2017.The tool is very intuitive to use, especially when designing surveys. Not only can you use your own domains within the surveys, you can also use your own corporate design elements. A variety of evaluation options facilitate reporting within your own company. If the extensive FAQs and instructions on the website are not enough, the friendly and competent customer service will step in to find a solution as quickly as possible. > > **Cons**: There are no features on easyfeedback that we dont like. > > We use easyfeedback for automated customer surveys at 3 different touchpoints along the customer journey ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/214051/easyfeedback?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/214051/easyfeedback) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data