About SharpSpring from Constant Contact

SharpSpring, a Constant Contact company, is a revenue growth marketing platform that helps small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investment. Our innovative platform, open architecture and free customer support, along with flexible contracts, drive real results for a growing business or digital marketing agency. Learn more at sharpspring.com.
SharpSpring from Constant Contact Software - Make key decisions with accurate and relevant data. Slice and dice powerful metrics into customized reports. Understand end-to-end ROI.
SharpSpring from Constant Contact Software - Gather all of the important data on prospects in one place, including contact information, site visits, list memberships, social notes, email interactions and lead score.
SharpSpring from Constant Contact Software - SharpSpring goes beyond the capability of traditional ESPs by providing information on visitors’ activity after they click through from emails. Know every page visit, form fill-out, webinar sign-up, and white-paper download from email campaigns you send.
SharpSpring from Constant Contact Software - Create striking emails in real-time with the “what you see is what you get” editor in SharpSpring. Continually preview the finished design with an intuitive split-screen view.
SharpSpring from Constant Contact Software - Sales Dialer is an integrated outbound calling solution for high-impact sales teams. Empower your team to optimize the quality and quantity of conversations with prospects with one-click calling, automated recording, and searchable transcription features.
SharpSpring from Constant Contact Software - SharpSpring Chatbots are deeply integrated and take full advantage of SharpSpring’s revenue growth platform. Chatbots can capture leads, increase leads scores, kick off automation events, and seamlessly perform hundreds of other powerful sales functions.
SharpSpring from Constant Contact video
SharpSpring from Constant Contact Software - Make key decisions with accurate and relevant data. Slice and dice powerful metrics into customized reports. Understand end-to-end ROI. - thumbnail
SharpSpring from Constant Contact Software - Gather all of the important data on prospects in one place, including contact information, site visits, list memberships, social notes, email interactions and lead score. - thumbnail
SharpSpring from Constant Contact Software - SharpSpring goes beyond the capability of traditional ESPs by providing information on visitors’ activity after they click through from emails. Know every page visit, form fill-out, webinar sign-up, and white-paper download from email campaigns you send. - thumbnail
SharpSpring from Constant Contact Software - Create striking emails in real-time with the “what you see is what you get” editor in SharpSpring. Continually preview the finished design with an intuitive split-screen view. - thumbnail
SharpSpring from Constant Contact Software - Sales Dialer is an integrated outbound calling solution for high-impact sales teams. Empower your team to optimize the quality and quantity of conversations with prospects with one-click calling, automated recording, and searchable transcription features. - thumbnail

SharpSpring from Constant Contact pricing

SharpSpring from Constant Contact does not have a free version but does offer a free trial. SharpSpring from Constant Contact paid version starts at US$449.00/month.

Starting Price:
US$449.00/month
Free Version:
No
Free trial:
Yes

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SharpSpring from Constant Contact Reviews

Feature rating

Value for Money
4.7
Functionality
4.4
Ease of Use
4.4
Customer Support
4.6
5 reviews of 744 View all reviews
Mike
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 12/7/2021

The marketing automation choice when value-for-money matters

We moved from HubSpot to SharpSpring primarily because of the price: HubSpot can be very expensive, particularly if you need to use the CRM and marketing capabilities. HubSpot is the market leader in usability and reporting (in my opinion) so we did notice a difference when moving to SharpSpring, but for 95% of the activities we undertake SharpSpring is at least as good as HubSpot and often better. The grouping of landing pages into funnels is one example of some great SharpSpring functionality that helps make your campaigns more effective.

Pros

SharpSpring does everything you would expect at a competitive price. The tool is a very capable marketing automation system, with good email and automation capabilities, as well as some great tracking and social media features.

Cons

Reporting is good, but not as good as the best (which is HubSpot in my opinion). Although the capabilities don't hold us back, it would be nice to be able to have easy ways to measure the performance of landing pages/funnels.

Alternatives Considered

Pardot and Marketo Engage

Reasons for Choosing SharpSpring from Constant Contact

We switched mainly because of price.

Switched From

HubSpot Marketing Hub

Reasons for Switching to SharpSpring from Constant Contact

SharpSpring offers almost everything that other, more expensive, products offer, but at a very competitive price-point. Our clients who have deployed SharpSpring have been equally happy with the performance and results they have achieved.
Brooks
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 20/11/2019

A powerful platform, but still has a long way to go

We use Sharpspring for email automation, marketing automation, lead tracking, reporting, as a CRM, and as a sales tool. It allows us to track contact interactions from first touchpoint through sale. It has been a huge help.

Pros

My favorite thing about Sharpspring is the ability to track and analyze the entire life of a lead, from start to finish. It allows us to optimize our funnels and nurture prospects from interest to sale. It is a really powerful tool and offers (almost) everything you need for marketing automation from automated workflows to landing pages and forms to email design. I also love their lead scoring.

Cons

Though it offers a lot of features, it's not all that usable compared to similar products. There are countless small usability issues. Landing pages are pretty difficult to create. Support is usually great – but can at times be entirely unhelpful. Automation has some key features other tools allow. Overall, there are just a lot of features that still need to be added in order to really compete.

Alternatives Considered

ActiveCampaign, BenchmarkONE and Keap

Reasons for Choosing SharpSpring from Constant Contact

Price was the primary reason.

Switched From

HubSpot Marketing Hub

Reasons for Switching to SharpSpring from Constant Contact

We really needed a robust CRM for longer B2B buying cycles. Though all other tools were awesome, Sharpspring won out there.
Jessica
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2022

Sharpspring - Customer Review - Jessica Hobday

Very responsive and attentive support, overall good experience.

Pros

The learning curve was a lot smaller than other softwares. While SS has generally most things that others do, it isn't all in your face at once.

Cons

There are definitely lacks in automation that other softwares use. It's getting better, but still not as versatile. Especially with workflows.. email replies aren't a trigger, can't filter by list membership, etc.

Alternatives Considered

HubSpot CRM

Reasons for Switching to SharpSpring from Constant Contact

Pricing and ease
Maud
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 2/11/2022

Not very functional

Pros

A nice product for automated workflows.

Cons

The platform is difficult to navigate. It is a medium performance product. Not very functional.

Brittany
  • Industry: Nonprofit Organisation Management
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 17/8/2022

SharpSpring is Coming Up The Ranks for Our Automation & Analytics!

Pros

At first, I was hesitant to jump on board with SharpSpring as I have used the bulkier parent company software from Constant Contact and did not love... I thought this would be similar and I was already familiar with HubSpot's array of marketing automation applications; however, I was a little wrong! I still prefer HubSpot for larger, more profitable or sizable I guess I should say, companies. For my non-profit and social enterprise ventures, however, it is actually very much aligned to the effectiveness as the aforementioned competitor but for half the price. I like that I can get detailed analytics while setting up true smart content triggers for pre-existing materials in a way that makes sense and is strategic for my audience at the right time in the right way.

Cons

The interface to me feels almost too simplistic as if it is dumbed down, even aesthetics wise. I am big on the look and feel of a system, especially if I'm going to be in it regularly. Also the social media capabilities and deeper, detailed analytics for lead management and creation at the top of the marketing funnel (or circulating flywheel if you're into more "modern times" industry lingo) are not up to snuff in comparison to HubSpot. But in comparison to the rest of the product market, SharpSpring is up there within the ranks!

Alternatives Considered

HubSpot Marketing Hub, Ortto, ActiveCampaign and HubSpot CRM

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