About Process Bliss

Process Bliss helps systemise your business, eliminating the daily chaos of running a business and enabling teams to work better together, consistently. Super simple to use, Process Bliss allows you to create simple (or complicated) workflow process templates, which transforms into checklist execution of business tasks. Team activity and task progress is easily viewed to track success and opportunities for process improvement as either template or task reports. Integration & automation with all your favourite applications is simple using the industry standard Zapier, with additional implementation and support options available as required. "The best product we have invested in so far, now everyone knows exactly when and what to do" - The Intelligent Strategic Partnership CENTRALISE WORKFLOW - Powerful workflow builder - Process quality Analytics - Pre-built Template Library EXECUTE AS A TEAM - Execute team checklists - Created as one-off, from a template or automatically on a recurring basis - Gain operational visibility - Integrate & automate TRACK TASK PROGRESS - Continuously improve - Issue tracking & resolutions - Audit trail of all activity
Process Bliss Software - See activity across the business in 'All Tasks', or your personal todo in 'My Tasks'
Process Bliss Software - Use 'Template Reports' for instant RAG visibility, what is overdue, what is on track - and what couldn't be done
Process Bliss Software - 'Dashboards' & 'Reports' for the key numbers that you can review as a team
Process Bliss Software - Centralise your process, policies & procedures in one permissions based folder structure to make everything easy to find
Process Bliss Software - Create policies, process & workflow as 'Templates' with the drag and drop template builder, supporting branch decisions, data capture, dependent dates and rich text
Process Bliss Software - Execute as 'Tasks' with notifications and data capture, clear owners and due dates for every step in a Task
Process Bliss video
Process Bliss Software - See activity across the business in 'All Tasks', or your personal todo in 'My Tasks' - thumbnail
Process Bliss Software - Use 'Template Reports' for instant RAG visibility, what is overdue, what is on track - and what couldn't be done - thumbnail
Process Bliss Software - 'Dashboards' & 'Reports' for the key numbers that you can review as a team - thumbnail
Process Bliss Software - Centralise your process, policies & procedures in one permissions based folder structure to make everything easy to find - thumbnail
Process Bliss Software - Create policies, process & workflow as 'Templates' with the drag and drop template builder, supporting branch decisions, data capture, dependent dates and rich text - thumbnail

Process Bliss pricing

Process Bliss does not have a free version but does offer a free trial. Process Bliss paid version starts at US$10.00/month.

Starting Price:
US$10.00/month See pricing details
Free Version:
No
Free trial:
Yes

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Process Bliss Reviews

Feature rating

Value for Money
4.8
Functionality
4.4
Ease of Use
4.6
Customer Support
4.9
5 reviews of 22 View all reviews
Melissa
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/3/2019

The perfect solution to help standardise processes throughout the business

Really positive - it has made a real difference to our business by enabling us to work smarter and to allocate more time to strategy and planning.

Pros

Really easy to use and effective - once the processes have been set up, you can easily allocate tasks and due dates to team members to help them know exactly what to do and when.

Cons

Fewer features than some other solutions, but actually this made it far easier to roll out to the whole team, as it is so simple to use and helps us all to focus on getting things done.

Sheryl
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 1/12/2021

Outstanding Customer Support

This software has been a game changer for us. Things that used to slip through the cracks are now getting completed. Our team is communicating better with one another, and we are all swimming in the same direction. We have better defined our own internal processes, and we are able see the places where we need to revise processes for efficiency. It is an added bonus that we can manage small projects using PB as well. Process Bliss is part of our company vernacular now. Every employee uses the product every day.

Pros

Easy to get started and OUTSTANDING customer support. The customer support has truly been phenomenal and has lowered the barrier for even the most reluctant employees. We have some who are averse to adopting new technology, and the customer support made it possible to turn these employees into daily users of Process Bliss.

Cons

There are some "glitches" we have experienced, such as entering a due date and having a different date appear after saving the change. Customer support has been excellent, and the developer team seems to be dedicated to constantly improving the product, so the glitches are generally taken care of quickly once we report them. There are some features we have needed that have not been added, such as the ability to organize our task lists into sublists or folders. In particular, we want to be able to save an email from Outlook as a task in PB, but we don't want it to dump into the main tasks list, we want to be able to organize these tasks into sublists or folders. We identified this as a need during the sales process, and we were told that this feature will be added. It is a promise still unfulfilled. At times, the number of tasks in a single list becomes overwhelming and difficult to manage. We would love to see this feature become available, since it will significantly enhance our team's daily user experience with the product. Despite this, we are very happy customers because the customer support has been so great, and the product has made such a difference for us. If we did not get to full adoption of the product by all of our employees, the investment in this product would not have been worthwhile. I'm happy to say that the design of the system, coupled with excellent customer support allowed us to get everyone used to the system, and we were able to get everyone on board.

Reasons for Switching to Process Bliss

Price, ease of use, ease of deployment, customer support.

Response from Process Bliss

Dear Sheryl

Thank you so much for taking the time from your busy schedule to leave a review. Your feedback is truly valued and appreciated. We will continue to develop and enhance Process Bliss in the coming months.

It is a pleasure to support you and your team - long may it continue.

Replied 20/12/2021
Michael
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

3
Reviewed on 24/3/2021

Need to capture detailed processes easily? Look no further.

We were very quickly able to map out in detail the various different client journeys that we take our clients on. Not only could we map the journey out quickly but we could then immediately use the templates we created to manage tasks and help us move clients along the journey seamlessly. It is also far easier for us to see how many of our clients are at which stage of the journey in any given moment.

Pros

It is very easy to create new processes and use tasks to manage process completion. The processes are easy to customise and user-friendly.

Cons

The software can be rather slow at times and there is more that could be done with dashboard features to improve reporting by reference to activity dates.

egan
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 1/7/2022

loving the bliss

it is really helping our team monitor all the open process tasks we have. at the admin level we are able to make sure users do every step every time, with an audit trail!

Pros

The ability setup very complex repetitive process "templates" to reuse on the fly or in a scheduled format

Cons

how the comments feature works is a bit difficult to follow, and resolve, see open issues, or all comments related to the same task/template.

Julie
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/12/2020

Process Bliss so far

I am now able to put all the processes that are in my head into a quick simple flowchart. Expansion of this will take a bit more learning but I can see it will be able to provide us with a single software that can create our policy and procedure manual and track the workflow, accountability and general performance of our processes.

Pros

The ease of setting up a template, I can take what is in my head and put it into a quick and easy flowchart.
It is difficult for me to give a full review as I am still learning the program.
So far everything I have asked it to do it can do. I have had no previous experience with process software but have found it to be user friendly.

Cons

Again, it is hard for me to fully comment as I have just started to use the product.
I think a glossary would be a good idea for people like me who are new to process software explaining the language of process programs.

Alternatives Considered

Trello and Asana

Reasons for Switching to Process Bliss

We are still using Trello as a virtual whiteboard but I chose Process Bliss because they held my hand a bit as a novice. It is providing a combination of Sweet process and Asana for 1 price. As we are a small practice at this stage we do not need a bigger program. I think that Process Bliss will cover both aspects of Project Management and Procedures in one place

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