---
description: Review of 1 EDI Source Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: 1 EDI Source | Reviews, Pricing & Demos - SoftwareAdvice IE
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# 1 EDI Source

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> 1 EDI Source, an Epicor company, is a leading provider of electronic data interchange (EDI) solutions designed to streamline supply chain operations and drive efficiency. With a comprehensive suite of software solutions, businesses can automate their EDI processes, ensuring seamless integration with their existing systems.&#10;&#10;Key features include robust data translation and mapping capabilities, enabling businesses to effortlessly exchange data with their trading partners while ensuring compliance with industry standards. The suite also offers powerful analytics tools, providing insights into supply chain performance and enabling informed decision-making.&#10;&#10;1 EDI Source's solutions are backed by 35 years of industry experience and a commitment to customer success. Their team of experts provides comprehensive support, including implementation, training, and ongoing assistance, ensuring a smooth transition to EDI and continued optimization of supply chain operations.&#10;&#10;By leveraging 1 EDI Source's suite of software solutions, businesses can streamline their supply chain processes, improve accuracy, and reduce manual errors, ultimately driving greater efficiency and competitiveness in the marketplace.
> 
> Verdict: Rated **4.6/5** by 81 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 81 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Epicor Software
- **Location**: Austin, US
- **Founded**: 1996

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact 1EDISource for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- AS2 Capability
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Automated Scheduling
- Backorder Management
- Communication Management
- Compliance Management
- Contact Database
- Dashboard
- Data Aggregation and Publishing
- Data Connectors
- Data Import/Export
- Data Management

## Integrations (16 total)

- Dynamics 365 Business Central
- Epicor Advanced MES
- Epicor Propello
- Epicor for Automotive
- Infor CloudSuite
- Infor Distribution SX.e
- JD Edwards EnterpriseOne
- Kinetic
- Microsoft 365
- NetSuite
- Sage 100
- Sage 300
- Sage 500
- Sage Intacct
- Sage X3

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Order Management Software](https://www.softwareadvice.ie/directory/1730/order-management-system/software)

## Related Categories

- [Order Management Software](https://www.softwareadvice.ie/directory/1730/order-management-system/software)
- [Supply Chain Management Software](https://www.softwareadvice.ie/directory/4250/scm/software)
- [Data Integration Software](https://www.softwareadvice.ie/directory/3304/data-integration-tools/software)
- [EDI Software](https://www.softwareadvice.ie/directory/3413/edi/software)

## Alternatives

1. [Infocon Systems WebEDI](https://www.softwareadvice.ie/software/473832/Infocon-Systems) — 4.8/5 (39 reviews)
2. [TrueCommerce EDI Solutions](https://www.softwareadvice.ie/software/159751/truecommerce-edi-solutions) — 4.3/5 (535 reviews)
3. [KhooCommerce](https://www.softwareadvice.ie/software/249736/khoocommerce) — 4.8/5 (23 reviews)
4. [SPS Commerce](https://www.softwareadvice.ie/software/91786/sps-commerce) — 4.2/5 (494 reviews)
5. [ConnectPointz](https://www.softwareadvice.ie/software/217348/connectpointz) — 4.8/5 (60 reviews)

## Reviews

### "We brought our EDI processing in house several years ago and EDI/HQ is our solution." — 5.0/5

> **Jim** | *6 December 2017* | Automotive
> 
> **Pros**: The ability to have complete control over all aspects of the EDI process.  And being able to do our own custom processes with ease, is a huge win.
> 
> **Cons**: The only cons I can think of are a few minor process items that could be a little more intuitive, but they are by no means a deal breaker.

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### "I love the dashboard and the readable format version." — 5.0/5

> **Verified Reviewer** | *7 December 2017* | Recommendation rating: 8.0/10
> 
> **Pros**: ~The dashboard is one of the best feature where you can create and arrange what type of view matters to your daily job whether you are: Admin, operator or viewer.&#13;&#10;~The Jobs and automation allows you customized alerts and reports delivered right to your inbox.&#13;&#10;~Everything is visible and can drill to the detail which allows the Admin and Operators to explain easily to the regular users. &#13;&#10;~The client version allows the regular users to do their research on their own  saving us time to run reports for them.&#13;&#10;~The jobs and automation is one of the cool features. You can see what has run and when is the next run of the job. &#13;&#10;~On the jobs and automation, you can set your job into one or all 3 tabs and set the trigger to run the job like a scheduler.&#13;&#10;~ The smart filters allows multiple sort selection so you can filter by T-set, TP and even by specific Transkey.&#13;&#10;~The multiple tabs from the smart filters allows you to do smart edit and re-submit your transaction without having to go back to your ERP and re-processing it all over again. &#13;&#10;~Many other cool features like the TP view where you can see what setup by TP, what T-sets are implemented and so forth.&#13;&#10;Overall, I think the design, the ease of access and control are pretty good.
> 
> **Cons**: ~The adhoc reporting which links to Crystal report are kind of phased out. I hope they can develop this to allow reporting flexibility. The standard reports are the only report you can run against your filters. &#13;&#10;~The filters are not exportable or extractable. I hope that they will develop the option to download or extract the filters even just the header to an excel file or csv file.  Or at least have the ability to highlight then copy so we can paste on the excel spreadsheet.
> 
> Ease of use, Control, visibility

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### "It works, but is it the best?" — 3.0/5

> **Verified Reviewer** | *13 February 2024* | Wholesale | Recommendation rating: 6.0/10
> 
> **Pros**: Once it is configured properly, it seems to work.
> 
> **Cons**: Takes forever to get any changes made.  It is like pulling teeth for them to help.  You will submit a ticket and you get a very short response.
> 
> Was not, or did not seem to know NetSuite during the implementation.  We have to show them how to do many things.  Each time a certificate needs updated (typically annually) it is VERY difficult to get them to schedule the update properly.  Any time you need help, it is VERY difficult to get someone to assist you.  Then once you get someone to assist you, it takes them forever to get anything done.

-----

### "Solid & Dependable. Easily manage multiple partners." — 4.0/5

> **Verified Reviewer** | *8 December 2017* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10
> 
> **Pros**: Flexibility to customize and automate using easy to build processes, jobs, and triggers. Do not need to be programming expert.
> 
> **Cons**: Initial learning curve was steeper than experienced with other EDI applications. Dashboard layout and design can intimidate and confuse new users.
> 
> Ability to setup and customize automated EDI processing with multiple partners.

-----

### "Good experience. Been a customer for many years." — 4.0/5

> **Verified Reviewer** | *31 July 2018*
> 
> **Pros**: The product is a good value. It's price point allows a small to medium sized business EDI enable their organization without breaking the bank.
> 
> **Cons**: Mapping is a bit challenging at first. Over time, you learn shortcuts and ways to improve on mapping and performance. It's not as intuitive as one would hope.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/215812/edi-hq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/bi/edi-hq-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/215812/edi-hq> |
| en-GB | <https://www.softwareadvice.co.uk/software/215812/edi-hq> |
| en-IE | <https://www.softwareadvice.ie/software/215812/edi-hq> |
| en-NZ | <https://www.softwareadvice.co.nz/software/215812/edi-hq> |

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