About Apptivo












Apptivo pricing
Apptivo has a free version and offers a free trial. Apptivo paid version starts at US$10.00/month.
Alternatives to Apptivo
Apptivo Reviews
Feature rating

- Used Daily for 2+ years
-
Review Source
Best Bang for the buck on the market! Adaptability and ease of use with scalability!
Functionality and accurate data collection that was flexible to meet my needs! Hands down the best solution on the market for the price point!
Pros
Ease of USE and layout modifications! The layout is so easy and adaptable to collect the information simply from other users. Databases are only as good as the information you put into them. Apptivo makes it so SIMPLE getting the info in and thus making it powerful!
Cons
Very few, because it is cloud-based they are constantly adding customization features and options and sometimes the functional icons show up in the Customization Settings of the Administrator and there is no documentation for the new functionality as of yet. I would much rather have this problem than them not update the customization functionality though. This database is unbelievably scalable and constantly improving!
Response from Apptivo
Thank you very much for your kind words! We are working tirelessly to create the best experience for our users, and it's great to see that reflected in your review. We exist because of great customers like yourself! I am sorry to hear about the problems you faced and we are looking into that now. Please feel free to reach out to us ([email protected]) with any thoughts/criticisms/feedback, we would love to hear from you.
Regards,
Team Apptivo
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Flexible Software Platform
Cloud-based product is easy to use from anywhere, including mobile device. We required significant system customizations and most were successfully implemented. While we have trouble resolving issues using Apptivo's general Tech Support chat function (probably due to our breadth of customizations), our PM and Apptivo's technical team always provide good support when we have issues to address!
Pros
Its ability to accommodate the range of sales and technical information we track in a CRM. The Apptivo team was willing to affordably undertake necessary customizations to tailor the product to our business model.
Cons
Certain basic tools (i.e. drag and drop column-builder) are not features of this system. List upload function is complex. Mobile functionality is somewhat limited. Outlook integration is less user-friendly / flexible than ideal. Reporting functionality is limited without customized reports.
Alternatives Considered
Salesforce PlatformReasons for Choosing Apptivo
ObsolescenceReasons for Switching to Apptivo
Price relative to the feature set we required at the given time.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Best Customer Service
Pros
Product is very easy to use, and customer service is always quick and very helpful.
Cons
There is not anything we don't like about this software
- Used Daily for 1+ year
-
Review Source
Good but so much opportunity to be so much better
Pros
I can adapt it to my needs.
I feel that when I make a suggestion for improvement it will genuinely be listened to.
Cons
There are a lot of bugs - this is why I have marked the overall quality down. We are always creating something and then it crashes, or it wont save and we have to start again. Or emails never arrive which causes big problems. Whenever there are updates, something unintentional seems to get affected. Perhaps more testing before going live. It feels a bit unprofessional sometimes.
We can't test our own changes, so when I am updating things and people are using it, it can be disruptive. I really need to make changes and test before going live.
The support is not always perfect. Some times its great, but sometimes I am not understood. The right intentions are always there though.
Response from Apptivo
Hi Mike,
The only way to achieve this would be to have another account that you can use as a test account. It wont have all your production data, but you can certainly use that to test out config changes.
For enterprise accounts (larger than 250 users) we do provide multiple dedicated environments as its pretty normal to have dev, QA and production accounts in that setting.
We are constantly working to improve the quality, while keeping the pace on new features. I totally understand when some of these new releases cause disruption to existing processes, but we are working to make these changes as seamless as possible.
Thank you for your feedback though. We'll continue to refine our execution.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Excellent CRM
Very positive
Pros
Cost, ease of use, support is very good.
Cons
The WordPress Apptivo forms are very basic and there is no integration for WPForms and only very basic integration with Zapier. Form styling options would be good. Some documentation is out of date, eg. Google Forms Integration