About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.
Constant Contact Software - Constant Contact Contacts
Constant Contact Software - Constant Contact Email templates
Constant Contact Software - Constant Contact Email editor
Constant Contact Software - Constant Contact Reporting
Constant Contact Software - Constant Contact Social offers
Constant Contact Software - Constant Contact Contact growth
Constant Contact video
Constant Contact Software - Constant Contact Contacts - thumbnail
Constant Contact Software - Constant Contact Email templates - thumbnail
Constant Contact Software - Constant Contact Email editor - thumbnail
Constant Contact Software - Constant Contact Reporting - thumbnail
Constant Contact Software - Constant Contact Social offers - thumbnail

Constant Contact pricing

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$9.99/month.

Starting Price:
US$9.99/month
Free Version:
No
Free trial:
Yes

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Constant Contact Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.3
Customer Support
4.2
5 reviews of 2,158 View all reviews
Rob
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/8/2022

Constant Contact is worth the money...

I keep in touch with my customers so when they are ready to do business, they know right where to find me. I give them updates and bulletins about the new things that are going on in my company.

Pros

It was very consistent. Worked very well. I was able to generate over 10 thousand leads over a period of three years.

Cons

It's not really smooth when creating an email to blast out.

David
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 4/8/2022

Clean, responsive design and intuitive list management

Customer service has always been helpful, especially when trying to figure out why specific customers are not receiving messages.

There is strong automation capability, but we haven't utilized it to its potential.

Pros

Responsive design and ability to create multiple, clean, attractive templates with varying brand elements. Simple, intuitive drag-and-drop interface. List management is user-friendly and customizable.

Cons

Formatting of text styles is clunky and time consuming. There is the ability to apply headline and body text styles to some elements, but it is not intuitive at all. Management of bounced/suspended email addresses is not intuitive or informative.

Alternatives Considered

Mailchimp and Emma

Reasons for Choosing Constant Contact

Better responsive design and campaign automation features.

Switched From

Emma

Reasons for Switching to Constant Contact

Better responsive design and campaign automation features. Low price. Ability to create and maintain multiple responsive templates.
Jennifer
  • Industry: Nonprofit Organisation Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 18/8/2022

A middle of the road product that gets the job done

Overall, it delivers your emails, it organizes different contact lists and you can segment them. You can schedule your emails and even add in social campaigns. It does what it should, however, creating the email is actually more complicated than it needs to be and it feels like you are designing in 2001 software with tables. Its a big disjointed and clunky. You don't' have the design freedom that is otherwise available in other products. It is more complicated to learn and create than others. It's missing the bells and whistles, so if you are more of a programmer than designer, than this would work great for you.

Pros

The deliverability is good, the easy to view statistics are a nice feature.

Cons

It lacks design functionality, and an intuition that users are now dependent on when creating an email quickly. The biggest issue I have with this is that if a user unsubscribes it takes a whole lot of work to get them back into the system. Some people unsubscribe to one email not realizing that it removes them completely and to get back on the list, they have to fill out a form (that you have to create) and can take a week or so to get them back in. So, it took LOTS of time to even figure that was happening and then had to create the form and wait a week etc etc. I understand there is a need for compliance but there has to be a better way...

Verified Reviewer
  • Industry: Higher Education
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 14/6/2022

Efficient but Limited

Pros

I like that I am able to import templates I build in BEE Pro's email builder. Maintaining customer lists is easy. The company is well-known enough to have extensive plug-ins for both WordPress and WIX sites.

Cons

Their things make their email campaign builder limited: no mobile design front-end editor, no ability to customize email width, or easily affect padding and margins.

Also, it is weird that you have to contact their customer service to remove their logo at the bottom of the email - even if you pay for the pro plans.

Alternatives Considered

SendGrid

Reasons for Choosing Constant Contact

We are a school, who's SIS system will not integrate with other software. So, we constantly have to upload lists to our email servicer. Mail chimp kept flagging our account - got very annoying.

Switched From

Mailchimp

Reasons for Switching to Constant Contact

Unlimited email sends - pricing based on contacts
Hylda
  • Industry: Publishing
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 16/9/2022

Reliable but a Little Costly

Overall, Constant Contact is a reliable.

Pros

We send out weekly newsletters, so I like that I can just copy the previous week's and change out the content, which saves a tremendous amount of time.

Cons

The app still seems somewhat limited in terms for text formatting and the custom HTML code feature isn't or doesn't seem to be available to us anymore.

Alternatives Considered

Mailchimp

Reasons for Choosing Constant Contact

Constant Contact just seems to have more features for designing.

Switched From

Mailchimp

Reasons for Switching to Constant Contact

More features

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