--- description: Review of Kylas Sales CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kylas Sales CRM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Sales Tracking Software](/directory/3590/sales-tracking/software) > [Kylas Sales CRM](/software/216694/kylas) # Kylas Sales CRM Canonical: https://www.softwareadvice.ie/software/216694/kylas Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.ie/software/216694/kylas?page=2) > "Voted \#1 CRM Software for growing Indian businesses by Capterra. Kylas is a sales CRM designed to support growing businesses in competitive marketplaces. It offers a Unique Pricing Framework: It is available for a flat INR 12,999 per month, including: 1. Unlimited User Licenses 2. Onboarding and Training by CRM Experts Kylas helps businesses identify promising sales leads and nurture them to closure for faster business growth." KEY FEATURES :- Lead Management - Kylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify. • Capture leads using lead capture forms • Capture leads from 3rd party portals • Bulk import leads • Automatically assign leads to teams using Kylas Routing Engine. • Manage your leads and analyze them by source, owner, 'created at,' and 'updated at.' • Utilize Custom Fields and Smart Filters for Leads • Engage with leads at multiple touchpoints using telephony, email, WhatsApp, and SMS. Deal, Contacts \& Companies Management - Effectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketing with multiple Contacts on a Deal. • Gain insights on deals, their value, and estimated closure date. • Utilize smart filters for in-depth analysis of deals • Identify who is closing deals faster • Nurture clients for multiple sales products. • Share Deal Information with teams for better collaboration • Utilize Kylas for Account-Based Marketing and focus on top revenue-generating clients. Sales Pipeline Management - •Ensure your sales leads and deals stay on track with efficient Sales Pipeline Management. •Customize pipeline stages based on your business requirements •Create different pipelines for various teams, products, and business units. •Automate specific actions or communication for different pipeline stages. •Easily sort or filter leads and deals by their closing date. Data Management - •Have complete control over your data. •Import or migrate data from other CRMs or Excel. •Export data from the system with just a few clicks. •Quickly update data in bulk - leads, deals, and tasks. •Sync Kylas Data with 3rd party apps using Webhooks. •Ensure data security. •Prevent duplication of data. •Access the right data effortlessly with the help of filters and Smart Lists. Productivity \& Collaboration - Stay organized and collaborate effectively with your team throughout the sales process. •Get a 360-degree view of your business health with the sales dashboard. •Automate repetitive tasks like data entry, lead assignment, etc., using workflow automation. •Create tasks for Leads, Deals, Contacts, or Companies. •Collaborate seamlessly with your teams through Notes and Comments and @ mentions. •Stay on top of all tasks with In-App \& Email Reminders. •Delegate tasks to your team. Customer Engagement - Engage your customers for better relationships and faster conversions. •Send and receive emails directly from the app. •Create email templates to save time and reduce errors. •Set up online \& offline meetings with clients directly from Kylas. •Record all sales calls to monitor call quality. •Keep track of sales calls and details, updated automatically into the CRM from your mobile. •View entire SMS conversations with customers in the 'Message' section. •Send and receive WhatsApp messages from Kylas. User Access \& Control - Manage all Products \& Services you offer and allow team members to tag them. •Customize fields for relevant data. •Control user data access and actions. •Implement unique Sharing Rules. •Set up multiple teams with defined access. •Facilitate cross-departmental data sharing. Order Management - Effortlessly create, edit, and delete quotations on Kylas. •Access all your quotes in one place. •Download quotes as PDFs or send quotations to clients as email attachments directly from Kylas. > > Verdict: Rated **4.8/5** by 620 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 620 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kylas - **Founded**: 2020 ## Commercial Context - **Starting Price**: US$250.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: India ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Assignment Management - Autoresponders - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging - Campaign Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Database - Contact Management - Conversion Tracking ## Integrations (35 total) - ActiveCampaign - AiSensy - Aircall - Apollo - Arka Inventory - Brevo - CallerDesk - Digio eSign - Exotel - Facebook Business Suite - Gallabox - Gmail - Google Ads - Gupshup - Hollander ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Tracking Software](https://www.softwareadvice.ie/directory/3590/sales-tracking/software) ## Related Categories - [Sales Tracking Software](https://www.softwareadvice.ie/directory/3590/sales-tracking/software) - [Lead Management Software](https://www.softwareadvice.ie/directory/1682/lead-management/software) - [CRM for Small Business Software](https://www.softwareadvice.ie/directory/489/small-business/software) - [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software) - [Lead Capture Software](https://www.softwareadvice.ie/directory/3533/lead-capture/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4481 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18803 reviews) 3. [Meritto](https://www.softwareadvice.ie/software/340562/comprehensive-admission-suite) — 4.6/5 (619 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 5. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6993 reviews) ## Reviews ### "Kylas Sales CRM Review: The Ultimate Budget-Friendly Workhorse for Growing Teams" — 5.0/5 > **Suprith** | *30 July 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: What I loved most about Kylas Sales CRM is its unbelievable value for money and pure simplicity. The flat-fee pricing model was a game-changer for us—we could onboard our entire team without stressing over rising per-seat costs. The platform itself is super intuitive, so everyone picked it up almost immediately without a painful learning curve. Managing our leads and sales pipeline became so much easier, especially with the built-in WhatsApp and email automations handling the tedious follow-ups. On top of that, their support team was remarkably responsive from day one, making setup and onboarding totally hassle-free. > > **Cons**: What I liked least about Kylas Sales CRM was that its advanced capabilities felt a bit constrained as our processes grew more complex. The third-party integrations are somewhat limited compared to legacy CRMs, meaning we occasionally had to use manual workarounds or custom setups. Building customized workflows and setting up initial automation rules required a steeper setup process than expected, and basic things like automatic lead tagging or assignment still had to be constructed manually rather than coming out of the box. I also found the mobile app felt stripped down compared to the web portal, with occasional sync delays when updating lead statuses on the go. > > Overall, my experience with Kylas Sales CRM has been great for organizing our sales pipeline and keeping our team accountable without breaking the bank. The flat-rate pricing and intuitive setup made a huge impact on our daily productivity right away. While advanced custom automations and the mobile app still have room for improvement, it’s been a reliable, highly cost-effective workhorse that gave us the exact structure we needed to scale. ----- ### "A Valuable CRM for Sales Tracking and Follow-Ups" — 5.0/5 > **Jeenali** | *21 July 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Kylas CRM has been extremely helpful in streamlining our lead management and sales process. It enables us to efficiently connect with leads, maintain detailed records, and ensure timely follow-ups. The CRM also provides valuable insights through revenue analysis and activity-wise tracking, helping us monitor performance and make better business decisions. Overall, Kylas has significantly improved our sales team’s productivity, organization, and follow-up efficiency. > > **Cons**: Since Kylas CRM is still evolving, there are certain features and functionalities that are currently under development. However, one of the biggest positives is that the product team is highly receptive to user feedback, and most of the suggestions and feedback shared by us are actively considered and implemented. > > Our overall experience with Kylas CRM has been very positive. It has helped us streamline our lead management process, maintain accurate customer records, ensure timely follow-ups, and track revenue and activities efficiently. The platform has significantly improved our team's productivity and visibility across the sales process. While the CRM is still evolving, the responsive product team and their willingness to incorporate user feedback make it a promising and continuously improving platform. Overall, Kylas CRM has been a valuable tool for our business and has positively contributed to our sales and customer management processes. ----- ### "Kylas CRM: A Game-Changer with Room for Growth" — 5.0/5 > **Pooja** | *5 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Kylas CRM simplifies tasks with its automation features and is easy to use, even for beginners. The detailed reports and insights are a great asset for tracking progress and decision-making. > > **Cons**: The system could improve its integration capabilities with third-party apps. Additionally, it sometimes faces performance lags during peak usage. > > My experience with Kylas CRM has been largely positive. It’s an effective tool for managing business operations, and while there’s room for improvement, its benefits outweigh the challenges. ----- ### "A best Crm tool for your business needs" — 5.0/5 > **Nitin** | *19 June 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The filters which they have seen tickets and unseen tickets and replied and not replied and loved their pipeline > > **Cons**: Mostly there are less reasons to least liking about kylas but building a pipeline In begging is a bit challenging > > I had good experience with kylas regards the chat experience and lead management overall it's a best thing to have ----- ### "Excellent CRM for Streamlined Sales Management" — 5.0/5 > **Verified Reviewer** | *30 July 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: Kylas Sales CRM is very user-friendly and makes managing leads, follow-ups, and customer interactions simple and efficient. The sales pipeline is well organised, task reminders help ensure timely follow-ups, and the reporting features provide valuable insights. It has significantly improved team collaboration and productivity. > > **Cons**: I have had a great experience using Kylas Sales CRM and did not face any major issues. The platform has met my expectations and has been reliable for day-to-day sales management. > > My overall experience with Kylas Sales CRM has been excellent. It is intuitive, reliable, and helps streamline the entire sales process from lead management to customer follow-ups. The interface is easy to navigate, and the features are well designed for improving productivity. I would highly recommend Kylas Sales CRM to businesses looking for an effective and easy-to-use CRM solution. ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.ie/software/216694/kylas?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/216694/kylas) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data