About AbacusLaw

AbacusLaw is case automation software designed explicitly for law firms. The system works as a complete practice management solution that helps in managing workflows including time tracking, billing, and accounting operations. AbacusLaw is available as a cloud-based or an on-premise solution. Its features include court date calculator and rule-based calendaring, role-based data security controls, time tracking, document automation, email management and more. A mobile app and a secure client portal are also available to facilitate communications. The solution enables users to automate deadline tracking through the use of rules based calendars and helps in client intake and relationship management specific to different areas of law (PI, family, estate planning, civil litigation, etc.) It also centralizes documents, emails, and notes which are associated with matters and contacts and handles document assembly to produce signature-ready forms. AbacusLaw features an accounting module that integrates billing, timekeeping and reporting into a single solution and is capable of handling trust accounts, performing account reconciliations, and managing expenses. The solution has a legal calendar management system that helps users automatically manage appointments, tasks and deadlines. Support is available via phone, online and email.
AbacusLaw Software - Time Tracking and Automated Billing
AbacusLaw Software - 2
AbacusLaw Software - Mobile Time Ticket
AbacusLaw Software - Client Intake
AbacusLaw Software - Calendaring
AbacusLaw Software - Accounting, Trust Accounting, and Billing
AbacusLaw video
AbacusLaw Software - Time Tracking and Automated Billing - thumbnail
AbacusLaw Software - 2 - thumbnail
AbacusLaw Software - Mobile Time Ticket - thumbnail
AbacusLaw Software - Client Intake - thumbnail
AbacusLaw Software - Calendaring - thumbnail

AbacusLaw pricing

AbacusLaw does not have a free version. AbacusLaw paid version starts at US$69.00/month.

Starting Price:
US$69.00/month
Free Version:
No
Free trial:
N/A

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AbacusLaw Reviews

Feature rating

Value for Money
3.5
Functionality
4
Ease of Use
3.5
Customer Support
4
5 reviews of 362 View all reviews
Tera M.
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/1/2019

AbacusLaw User

This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.

Pros

This software allows us to keep our client's files organized. We can tailor this program to what we need in our client's files based on what out firm does, and/or what type of case it is. We can keep up with our calendars and everyone can log in from wherever they are and see the daily organizer for all or individuals. It allows us to keep notes in files, monitors for conflicts, and is very useful for setting ticklers to use as reminders. I find it very useful that it keeps up with all the players and their info under "linked names". Also keeps up w/ events, docs, & emails in one place.

Cons

If things are moved on the main drive, it breaks the links in abacus and they are no longer able to be found or traced if whomever moves the doc or breaks the link doesn't make a new one at that time.

Assly S.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 5/5/2020

This Saved My Business

Pros

As a small law firm you would think that software and a private cloud are luxuries reserved only for "big" firms but you are wrong. To be efficient, organized, avoid malpractice, and spend more time billing and less time on admin, a small firm needs legal software like AbacusLaw. When I wanted to add staff, the Abacus Private Cloud let all of my team utilize the AbacusLaw software with ease, from home and from other states where I am also licensed. And when COVID-19 hit, it was the AbacusLaw software and the Abacus Private Cloud that let us continue work uninterrupted, serving clients and not having to lay off a single person.

Cons

I wish there was a way to keep two separate books of business in AbacusLaw's accounting software since many small law firms are not "traditional" firms but several separate solo practitioners working together but with different accounting. The only "bad" part about having such a versatile and essential piece of software is on the occasion where it isn't working life seems to end. It has become indispensable. If that is a "con" that would be the biggest one!

David R.
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 13/5/2021

Solo practitioner using Abacus

When I consistently enter time, the software works smoothly for me. Creating invoices is easy, as is correcting time entry errors. If I fall behind the software has no impediments to catching up on time entries. I've looked at switching to another program and concluded that the benefits of functionality I will not use are not worth the learning curve.

Pros

The bottom line is that Abuscu does everything that I need and has added bells and whistles that would be valuable in my practice. Once I figure out how to use a function it works well for me. Learning how to use most functions easy. Beyond basic time tracking, adjusting my working style to Abacus Law has been an obstacle. The problem is mine than the software. I've learned to use certain functions that would be valuable to me, but I have not been able to adopt them. I don't think another application would be better. The bottom line is that Abuscu does everything that I need and has added bells and whistles that would be valuable in my practice.

Cons

The software feels like it was written 20 years ago and not updated to a better user-interface. I wish that there were a simple to use app for my smartphone. Abacus may have that for its cloud product, but the cost difference made me lose interets. The online help is daunting, but the telephone support is terrific. It's an adequate balance. I wish there was a way to export billing data to Quickbooks. My accountant knows QB. I can't impose on him to learn Abacus accounting. I'm using a program that tracks my computer use by app and even collects screenshots. Something like that would be a wonderful addition.

Mary D.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 5/5/2020

Thought it would be better

I really thought Abacus was a better product than it has turned out to be. It can't do basic things that an accounting system can do. It's a so-so product.

Pros

I liked that it could integrate with our business systems as they are.

Cons

The add-ins do not work consistently and have more cons than pros. The reporting is not very good and making deposits that are not client checks makes no sense. The system is good for basic legal clients, but anything more complex and there's issues. You can't just double click on a number in a report to get more information on it like many other software programs. If you print a check, you can't change anything about it with an edit; you have to delete the entire thing to make small changes. There is also no way to track time reductions truly. Entering time takes forever because you have to go into each matter separately and enter your time instead of a large platform to enter time for each matter on one sheet. Editing bills takes so much longer than it should because of how it has to be done.

Jane H.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 7/5/2021

Good but could be improved in certain areas

We need to store a lost of data related to the health care sector. Abacus was not designed for our specific needs but we have incorporated our needed information into your field ranges. Its not perfect but works.
We bought your product mostly because of the email feature. That has not worked well.

Pros

It captures all of the data we need. The queries work well. Your support team is fairly fast to respond and when they do respond most of the people we have dealt with speak English quite well. As a person with hearing issues, this is extremely important to me.

Cons

The emailing feature needs to be improved. Constant issues with trying to add links, photos, logos or graphics, can't add attachments. We do a mass newsletter monthly and almost always have issues. We want our newsletters to look better more eye catching but with this program we can only send boring basic emails with little chance of catching the readers attention.
If we want to do something with graphics, logos, links, or add attachments we have to do a query and export the email addressing into an excel spreadsheet then do batches of emails in Outlook.
This is our biggest complaint with Abacus.

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