--- description: Review of Amazing Charts Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Amazing Charts | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Cardiology EMR Software](/directory/2/cardiology-emr-software/software) > [Amazing Charts](/software/2176/amazing-charts) # Amazing Charts Canonical: https://www.softwareadvice.ie/software/2176/amazing-charts Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/2176/amazing-charts?page=2) > Created by a practicing family physician, Amazing Charts is an electronic health records (EHR) solution that meets the requirements of independent practices. With Amazing Charts, users have a comprehensive system to manage charting, scheduling, e-prescribing, coding, interoffice messaging and more. Amazing Charts has a practice management (PM) solution that integrates with Amazing Charts EHR for clinical documentation and financial management workflow. The built-in billing and revenue cycle management (RCM) module allows practices to manage the entire patient visit with a single system. Additionally, Amazing Charts is a Meaningful Use certified EHR and is also certified for both Dragon Naturally Speaking and the Surescripts e-prescription network. Amazing Charts centralizes all key data into a single screen, just like a paper chart, allowing users to tab through patient demographics, prior visits, summary sheets and account information. > > Verdict: Rated **3.6/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 99 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.2/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Harris Computer Systems - **Location**: Tyler, Canada - **Founded**: 1976 ## Commercial Context - **Starting Price**: US$229.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing starts at $229 per provider for AC EHR. Connect with Sales to learn more and discuss pricing specific to your clinic needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Scheduling - Charting - Coding Assistance - Compliance Tracking - Customisable Templates - Data Import/Export - Drug Reference Database - E-Prescribing - EDI - EMR/EHR - For Cardiologists - For Family Medicine - Meaningful Use Certified - Medication Management - ONC-ATCB Certified - Patient Portal - Patient Records Management - Practice Management - Templates - Third-Party Integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Cardiology EMR Software](https://www.softwareadvice.ie/directory/2/cardiology-emr-software/software) ## Related Categories - [Cardiology EMR Software](https://www.softwareadvice.ie/directory/2/cardiology-emr-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software) - [Family Practice Electronic Medical Records Software](https://www.softwareadvice.ie/directory/385/family-practice-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.ie/directory/426/mac-emr/software) - [Web Based Medical Billing Software](https://www.softwareadvice.ie/directory/15/web-based-medical-billing-software/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.ie/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [ChiroTouch](https://www.softwareadvice.ie/software/1186/chirotouch) — 4.1/5 (1133 reviews) 3. [Epic](https://www.softwareadvice.ie/software/3954/epiccare) — 4.4/5 (456 reviews) 4. [zHealth](https://www.softwareadvice.ie/software/80205/zhealthehr) — 4.6/5 (128 reviews) 5. [EHRYourWay](https://www.softwareadvice.ie/software/3789/ehryourway) — 4.9/5 (529 reviews) ## Reviews ### "the Best of a problematic group of products" — 4.0/5 > **Tamara** | *28 November 2018* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Simplicity less clicking- also you can use the simple basic format or get fancier if you want > > **Cons**: as upgrades happen there is more and more clicking required > > Have used amazing charts for \~ 5 years - it is the easiest most user friendly of the programs I have used ----- ### "Affordable, reliable, easy to use EHR" — 5.0/5 > **David** | *10 August 2019* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: Cost. Simplicity. Easy to train new employees on it. Ability to run it off of a local server. Chart flow is smooth. > > **Cons**: Nothing Negative to say about the software. But the gaurdian angel support has lost its touch since being bought out. We don't need the support unless issue with licences occur,but the support lacks. > > Experience is Amazing\! No pun intended. It is affordable and runs great. I have installed it at two offices already. ----- ### "Cheap, Broken, No Customer Service, Will nickle and dime, Get everything in writing" — 2.0/5 > **Verified Reviewer** | *31 July 2023* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: It is a simple program, simple charting, which if it actually worked correctly with advertised functionality could be very decent. Compared to other EHRs they are initially very affordable. > > **Cons**: Top three outline would be: -Software not only lacks real development and improvement, it is fundamentally broken in some areas and missing advertised functionality. It is deceptive.-Live customer service is practically nonexistent. A chat queue with a handful of people with varying levels of expertise is is the best you can hope for. Typical answer is "We are aware. No timeline on when or if that's even going to be repaired. It is low priority. Try to ignore it or find a work around."- They do not honor your negotiated contracts. A sales person will "audit" you and add charges they say you should have paid, with rules they seemingly added later or never even discussed. > > If I could go back, would never sign up with them. Will be leaving soon.Basic features do not work, like printing a patient's medical records for a subpoena. Or your diagnosis codes showing up on your orders, or posting/attaching to your chart automatically. Very basic stuff. They will also negotiate a price for something and then later claim that it was temporary and begin charging you more. If you complain, and show them your contract, a sales person will tell you, "that's just how it is", "things change" , and suddenly (less than 2 days) if you don't sign and pay what you are disputing, they will cut off your e-prescribing for your practice. A sales person btw. Not a manger or someone in accounting. Someone likely making commission. Shady dishonest stuff. The software updates to fix major bugs, but it hasn't gained the functionality it claims it has. Many buttons and options just don't work at all, or don't work correctly. ICD10 codes are wrong and have incorrect descriptions with no way of knowing unless you check somewhere else yourself or have the correct ones memorized. When you're getting specific, that's not really possible. There is no way to edit or delete them. ----- ### "Solid EHR" — 4.0/5 > **alisa** | *22 April 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It gets the job done, it is pretty easy for users to use, tech support is generally knowledgeable. It is easy to install. There is high-quality tech support available on the weekend for emergency issues (I have had to use this service a couple of times over the past decade.) > > **Cons**: As the company has been bought out, the customer support is not as responsive as it used to be. It is nearly impossible to reach them via phone, and chat is only available first thing in the morning. However, they usually call back pretty quickly, and tech support always speaks and understands good English\! I dislike that the billing portion of the software is only cloud-based, and that it uses Java. The built in back up program makes a once a day complete backup -- but it doesn't cull old backups, and periodically I have to access it and delete old backups manually to free up space. New server installations require a generated key, requiring a call to tech support, which can be very inconvenient if server hardware fails. (This happened to me.) > > I am the system administrator for a mid-sized medical practice that uses this software. I was with the practice when it migrated to Amazing Charts -- around 10 years ago. I find that it generally functions well. It doesn't quickly integrate every possible new feature, but the features it has are solid. The practice keeps pushing to switch to a cloud-based EMR (and they did so for six months, then switched back) -- but onsite server EMRs are superior when the internet goes down or is slow. ----- ### "Customer service down the toilet in spite $1600/year annual support fees." — 4.0/5 > **Verified Reviewer** | *11 July 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Amazing charts is intuitive and most things are found on the main screen. > > **Cons**: If you DO need help, forget about it. Live Chat is completely unmanned. Email support ticket opens automatically and nobody gets back to you. (I've been waiting 3 weeks now). Also, due to their own problems failures, they require urgent upgrades. They're nearly impossible to schedule, you have to pay hundreds of extra dollars and the upgrade invariably introduces new problems. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/2176/amazing-charts?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/2176/amazing-charts) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data