About GetResponse

GetResponse is a cloud-based marketing tool that allows users to connect with their customers through email and create landing pages. It caters primarily to small businesses, bloggers and marketing agencies. GetResponse provides an email creator that helps users draft emails without any prior knowledge of programming. This module contains templates for sending emails and images for supporting design requirements. Get Response's Inbox Preview feature displays how emails appear. A/B testing enables users to test the effectiveness of a campaign by optimizing elements such as subject line and the best time to send. GetResponse follows a responsive design approach, the appearance of emails can change according to the device display. The solution’s List Booster feature can import contacts from hard disks and mail clients such as Gmail, Magento, Salesforce and Highrise. It also implements an auto-respond module, which can send birthday emails and customized offers. Pricing is per month. Support is offered via chat, email and tutorials.
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.
GetResponse video
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing. - thumbnail
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs. - thumbnail
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability. - thumbnail
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales. - thumbnail
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder. - thumbnail

GetResponse pricing

GetResponse has a free version and does not offer a free trial. GetResponse paid version starts at US$19.00/month.

Starting Price:
US$19.00/month See pricing details
Free Version:
Yes
Free trial:
No

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GetResponse Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.0
Customer Support
4.0
5 reviews of 362 View all reviews
James
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/8/2022

Great Beginner Email Marketing Tool

Overall, GetResponse is a great tool. Can't go wrong if all you want is to send emails either on autopilot or broadcasts or automate the process.

Pros

I loved the 500 free subscriber plan and also how easy it is to set-up marketing automations. I love the ability to send broadcasts at the best time the recipient would open them. No need to worry about time-zone issues.

Moreover, you can re-send emails on autopilot if the email is not opened after a few days and send other emails based on the contacts behaviour.

Their pricing is also very competitive.

Segmenting the lists is easy too.

Cons

Disappointed that they didn't have the feayure to track website visits from the emails sent.

I think the non-email/CRM features like webinars and website builder tend to dilute the focus on email marketing. Can't be everything for everyone.

Response from GetResponse

Hi James,

We're so glad you're enjoying GetResponse and the email marketing tools. Thank you for taking the time to leave a review. We appreciate it! -Abbie

Replied 17/8/2022
Jim
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/7/2022

Great Email Marketing Software

I have had a great experience with Get Response Customer Support being VERY patient with me. I have increased my sales with GetResponse as I am able to follow up with my Customers on going.

Pros

This software was simple to integrate to the Marketing programs I use. It is critical for my outreach for marketing in an effective way. I would highly recommend GetResponse for the Affiliate Marketer.

Cons

My least favorite aspect of GetResponse is that when I am creating a new marketing email, it is not "easy" to see what days I already have emails scheduled for. I have to actually open a new window, then go back to the marketing page and look. Rather than it being readily avaialble when releasing a new email.

Alternatives Considered

AWeber

Reasons for Choosing GetResponse

Aweber kept putting a send hold on my Account. My messages were not reaching my clients. I have not had that problem with GetResponse. Also, GetResponse is more "friendly" to the Affiliate Maketer.

Switched From

AWeber

Reasons for Switching to GetResponse

More friendly toward Affiliate Marketers

Response from GetResponse

Hey Jim!

Thanks for taking the time to leave your feedback. We are happy to hear that you've had a great experience with us so far! - Abbie

Replied 26/7/2022
Michael
  • Industry: Music
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 26/8/2022

Solid, By Not My Favorite Lead Generation Software

Overall I can't say it worked out with GetResponse. We tried to utilize it for more than a year and never got the flow of it. I tried to get help from their customer service but they weren't that helpful. After paying for it for more than a year we had to discontinue and find something else. While I'm sure it has it's merits and is a good overall platform, I can't recommend it from my experience.

Pros

My favorite thing about GetResponse is the overall concept of being able to capture cold leads easily. The platform is clean and easy to understand for the most part.

Cons

Unfortunately we could never really get the hang using this software. We tried it for about a year but didn't see enough progress to keep using it. We found that other similar types of software was easier and cheaper to use. The thing I like the least is probably how much the price goes up depending on your contact list. I also don't think it's the easiest to use. The customer service also isn't the best.

Response from GetResponse

Hi Michael,

Thanks for your review! Feedback like this allows us to do better. We've passed the information along to our team :) - Abbie

Replied 2/9/2022
Deanne
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/6/2022

Get Response Autoresponder Review -The Tool For You In 2022 And Beyond

My overall experience so far has been very good. There is a wide range of templates to choose from for your emails which makes it easy to design your emails with more confidence.

I really like the software and it meet my needs as a small business except the no telephone support.

Overall I recommend GetResponse as a trusted platform that provides high email delivery rate to your subscribers.

Pros

1. I liked most with GetResponse is the delivery rate. They consistently score a higher deliver y rate than most other platforms and it is good the know that the emails are reaching the intended clients.

2. For a beginner, it is easy to use the different components especially when setting up an autoresponder campaign. The steps are logical and easy to setup plus produces a more sophisticated and easier to segment your email list.

3. The free plan can be used to test the platform and tools to decide if this is the right platform for your use before you commit fully. The free plan works with up to 500 subscribers and give access to a wide range of tools.

Cons

1. The biggest drawback - there is no telephone support. Even though there is a live chat feature, there are instances where it is easier to troubleshoot a problem over the telephone instead of live chat.

Response from GetResponse

Hi Deanne!

Thanks for taking the time to leave such a great review. We appreciate all the detailed feedback because it helps us improve! -Taylor

Replied 9/7/2022
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/8/2022

I Got A Great Response

I think get response is an ideal means to have a central area for campaigns. My company is vital and I enjoyed how I could obtain all of my tools to reach every aspect. The customer support was excellent, I never had any issues that couldn't be fixed. Each time, the staff was extra prepared to help me thru email! Thanks GetResponse!

Pros

Sending an email is a great tool to announce something quickly, and look good doing so. There are lots of handy features to do business online. Everything is together, so it's simpler than doing each of these things individually. You can create landing sites, which is crucial if you want to have a straightforward campaign. The integration with WordPress, Salesforce, and Shopify makes this campaign even easier to manage, and everything is in one spot. You can likewise have integration with SMS and I really enjoy that function, CTAs all day!

Cons

I guess I would have loved better phone support but I never had any major problems

Response from GetResponse

Hi there,

Thank you for your feedback! We're happy to hear your enjoying the platform and that our customer support team has been helpful to you. - Abbie

Replied 24/8/2022

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