About GetResponse

GetResponse is a cloud-based email marketing tool that allows users to connect with their customers through email and create landing pages. It caters primarily to small businesses, bloggers, and marketing agencies. GetResponse provides an email creator that helps users draft emails without prior programming knowledge. This module contains templates for sending emails and images for supporting design requirements. Get Response's Inbox Preview feature displays how emails appear. A/B testing enables users to test the effectiveness of a campaign by optimizing elements such as the subject line and the best time to send. GetResponse follows a responsive design approach; the appearance of emails can change according to the device's display. The List Booster feature can import contacts from hard disks and mail clients such as Gmail, Magento, Salesforce, and Highrise. It also implements an auto-respond module to send birthday emails and customized offers. Pricing is per month. Support is offered via chat, email and tutorials.
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.
GetResponse video
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing. - thumbnail
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs. - thumbnail
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability. - thumbnail
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales. - thumbnail
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder. - thumbnail

GetResponse pricing

GetResponse has a free version and does not offer a free trial. GetResponse paid version starts at US$19.00/month.

Starting Price:
US$19.00/month See pricing details
Free Version:
Yes
Free trial:
No

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GetResponse Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.0
Customer Support
4.1
5 reviews of 436 View all reviews
bimal
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/5/2021

GetResponse review.

Getresponse made my work life easier than before. that why if you a looking for the best email marketing software. This is perfect for you.

Pros

Personally, I think if you are looking for the best professional email marketing for your business then this Getresponse must in 1st list because it is beginner-friendly and easy to play around. Its price is lower when you compare to other email services provider by far. I am also using it in my business because I can build a landing page from scratch or I can use a premade template. I can send an email automatically at the best time so it doesn't go to spam or trash box, collect email. plus you get tons of features like building a sale funnel,webinars,marketing automation,countdown tier,e-commerce tool etc

Cons

The only cons are it doesn't have a free plan. Hope it will change in future.Because before purchasing any software people should know it is perfect for their business.

Response from GetResponse

Hi Bimal!

Thanks for taking the time to leave this detailed review. Your feedback is really important to us as it is what helps us continue to improve!

I wanted to mention that although we do not have a free plan, we do offer a 30-day free trial to all new users!

Again, thanks for your time.

Replied 18/5/2021
fabian
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/7/2021

My Getresponse Review

I absolutely love Getresponse and I use it daily. I easily design my marketing campaigns and even get customers to my landing page with the built in advert creator for Facebook and Google. My business cannot run without Getresponse.

Pros

Getresponse is a complete marketing automation tool. You don't need any other platforms. You can host your website, build beautifull landing pages, capture leads, place adverts in social media and google, and send unlimited emails to your list.

Cons

The only thing I can think of is that there are cheaper autoresponders on the market. However, these cheaper autoresponders do not provide the functionality and ease of use of Getresponse.

Alternatives Considered

SendGrid and Sendlane

Reasons for Choosing GetResponse

Getresponse had more integrations with other software and more functionality to build an automated campaign on one platform.

Switched From

AWeber

Reasons for Switching to GetResponse

Getresponse had a whole lot more value to offer than the others. Email marketing is included and no need for smtp accounts. No hosting required as Getresponse has hosting. Landing pages are included which you normally have to design through wordpress or other hosting.

Response from GetResponse

Hi Fabian!

Thanks for taking the time to leave such a detailed review! We really appreciate your feedback.

We'd love to collect more insights from you. If you're interested, please send us an email to [email protected]! -Taylor

Replied 2/8/2021
Debbie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/1/2023

GetResponse from a Person who is not techie

The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform for businesses to manage their marketing campaigns more efficiently. It offers tools for creating, managing and automating emails, as well as tracking their performance. It also offers tools for creating and managing landing pages, webforms and autoresponders, allowing businesses to better engage with their audiences. Finally, it offers lead scoring and segmentation, enabling businesses to target their campaigns more effectively.The benefits of having Get Response workspace are also numerous. It provides businesses with a one-stop shop for managing their entire marketing campaigns, from creating emails and landing pages to tracking performance. It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make informed decisions. Furthermore, it allows businesses to easily segment their audiences and personalize their campaigns for better engagement. Finally, it offers competitive pricing, making it an affordable option for businesses of any size.

Pros

Easy to use drag-and-drop email editor for creating newsletters, campaigns and automated emails• Comprehensive analytics and tracking capabilities• Ability to create surveys, polls and quizzes• Automation features for segmenting and targeting customers• CRM and e-commerce integrations• Pre-made templates and forms• GDPR compliant• Includes a basic landing page builder• A/B testing tools• Mobile-friendly emails• Dedicated customer support

Cons

Limited customizability of email templates and forms• Limited automation triggers• Limited segmentation capabilities• No live chat support

Response from GetResponse

Hi Debbie,

Thank you for this detailed review! Feedback like this always helps us improve. We're so happy to hear you are pleased with GetResponse so far!

Thanks again,
Abbie

Replied 2/2/2023
Brendan
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 26/1/2023

GetResponse is a poor choice for an email marketing platform.

GetResponse is a poor choice for an email marketing platform. The user interface is clunky and difficult to navigate, making it hard to find the features you need. The automation and segmentation options are limited and not very intuitive. The customer support is unresponsive and unhelpful. The reporting and analytics feature is also not very robust and does not provide much valuable insights. Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns.

Pros

Offers basic email marketing features like creating and sending emails, managing contacts and creating autorespondersHas a landing page and webinar featureHas a basic CRM feature

Cons

Poor User InterfaceLimited automation and segmentation optionsUnresponsive and unhelpful customer supportWeak reporting and analytics featureProne to glitches and errors which can lead to lost data and campaigns

Response from GetResponse

Hi Brendan,

We're very sorry that your experience did not meet your expectations. We try to make sure our customers are happy the first-time, so we apologize for any inconvenience or distress caused. I would like to see how I can help resolve this and take this forward for you.

Can I ask you to please send an email to [email protected] so we can follow up with you on this directly?

Jack.

Replied 31/1/2023
Natan
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
1
Ease of Use
1
Customer Support
1

4
Reviewed on 10/12/2022

Do you still using a mandatory ugly optin email?

Pros

Easy to setup and easy to use, good price if you just want to send a newsletter

Cons

You can not personalise the optin email. This is critical and when i tried I had the option to choose between some ugly emails to send the confirmation optin email.There were mails like "hello, we are getresponse and this is a mail for you to optin". Hey man, please, you need to give the user an option to change that

Response from GetResponse

Hey Natan,

We really appreciate this feedback. Feedback like this is what allows us to continually improve for our customers. We've passed the information along to our team.

Thanks,
Abbie

Replied 12/12/2022

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