--- description: Review of iContact Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iContact | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [iContact](/software/21842/icontact) # iContact Canonical: https://www.softwareadvice.ie/software/21842/icontact Page: 1 / 25\ Next: [Next page](https://www.softwareadvice.ie/software/21842/icontact?page=2) > iContact is a Web-based email solution that helps small and mid-sized businesses engage with their customers and grow their bottom line. With solutions from email design, list management, campaign management, landing pages, segmentation, and automation, businesses can develop and manage campaigns all from within a single solution. Additional features such as customizable email templates, schedule message delivery, split A/B testing, and SpamCheck allow businesses to control the development and delivery of email campaigns. This complete solution is wrapped in a customer friendly dashboard that enables you to monitor all your campaigns. > > Verdict: Rated **4.5/5** by 604 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 604 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kickbox - **Location**: Dallas, US ## Commercial Context - **Starting Price**: US$14.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Get iContact Free by visiting iContact.com, no credit card required\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, US Virgin Islands, United Kingdom, United States ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Automated Publishing - Automated Scheduling - Autoresponders - CAN-SPAM Compliance - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Channel Management - Click Tracking - Contact Management - Content Library - Content Management - Customer Segmentation ## Integrations (52 total) - 123FormBuilder - Acuity Scheduling - Adobe Commerce - Big Cartel - BigCommerce - Bloom Intelligence - Calendly - ClickFunnels - Copper - Cyfe - DaySmart Appointments - Digioh - Drupal - Eventbrite - Follow Up Boss ... and 37 more integrations ## Support Options - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) ## Related Categories - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Campaign Management Software](https://www.softwareadvice.ie/directory/2878/campaign-management/software) - [Social Media Marketing Tools](https://www.softwareadvice.ie/directory/3905/social-media-marketing/software) - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) ## Alternatives 1. [Gmail](https://www.softwareadvice.ie/software/171529/gmail) — 4.8/5 (13563 reviews) 2. [Brevo](https://www.softwareadvice.ie/software/18887/brevo) — 4.6/5 (3523 reviews) 3. [MailerLite](https://www.softwareadvice.ie/software/100595/mailerlite) — 4.7/5 (2324 reviews) 4. [Constant Contact](https://www.softwareadvice.ie/software/397812/constant-contact) — 4.3/5 (2953 reviews) 5. [ActiveCampaign](https://www.softwareadvice.ie/software/5398/activecampaign) — 4.6/5 (2570 reviews) ## Reviews ### "Intuitive and Easy to Use Program" — 4.0/5 > **Verified Reviewer** | *30 October 2019* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The software is so easy to use with little to no training. The features and functions are logically placed on the dashboard and each screen walks you through the next step so you can have your email campaign up and running in no time. > > **Cons**: There are really no analytics available to gain more insight into campaign performance and audience engagement. > > We can quickly and efficiently launch email campaigns with the software. ----- ### "iContact is the superior mass mailing service when it comes to functionality and customer service." — 4.0/5 > **Patrick** | *4 May 2018* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Off the bat, we previously used a different mass mailing service whose customer support was non-existent so it was essential for us to find a provider that we could get in touch with whenever issues arose. The team at iContact has done a great working with us and helping us through the process of switching over from out other provider. The service works as intended and the user interface is easy enough to use and create content to mail out. Customer service is second to none. > > **Cons**: I don't like that the service is not integrated into salesforce off the bat. We still haven't figured out how to get it done and truthfully, haven't had the motivation or necessity to reach out to customer service about it. When I consider that SalesForce has already endorsed its own proprietary mass mailer, I'm not surprised that there is difficulty with integration. > > iContact has been extremely helpful in getting our curated content out to the masses. The user interface makes it easy to create your own personal content to send out and the system provides a fairly comprehensive report of your mailer, which is crucial for anyone working in sales. It gives you an extra edge to know who opens what, how quickly and who is not interested so you can update your CRM accordingly. Great stuff from iContact. ----- ### "My contacts with iContact" — 4.0/5 > **Karin** | *13 December 2018* | Design | Recommendation rating: 8.0/10 > > **Pros**: Reasonably simple to use which offers the best value for money solution for small to medium businesses. Sometimes less options are a blessing in disguise\! The release of sends can be laborious, and duplicates efforts unnecessary. > > **Cons**: The support for international customers is difficult due to time constraints. When we have an urgent issue, and need assistance, the other half of the world is sleeping\! By the time they send a solution, it's weekend for us. The feed of information between SalesForce CRM and iContact isn't so great when updating contact information and segmenting lists. > > iContact is a great solution for a US or American based company of medium size that needs to do email marketing. The steps to follow are simple, and templates and options provided are very helpful. ----- ### "We use iContact to send out daily event alert emails for a nonprofit - time efficiency is a must\!" — 5.0/5 > **Charlie** | *20 December 2017* | Recommendation rating: 10.0/10 > > **Pros**: The recent upgrade to the platform matches natural workflow (and spots for quality checks to prevent mistakes). We've saved time creating and managing our emails. We have a dedicated advisor that responds quickly when we have needs or questions. It's much nicer than an anonymous "call center" where you get who you get. I especially like the new upgrades to the platform, which reflect the way I/we work in an increasingly intuitive way. > > **Cons**: I would like to see more seamless integrations with other software and extensions, such as a text-to-join feature. > > iContact provides us with an intuitive platform that saves us time. We can create and manage emails efficiently, spending time savings on other needs. The recent upgrade matches intuitive work flow very well. ----- ### "iContact Helped Improve Deliverability of our Emails" — 4.0/5 > **Rebecca** | *20 December 2017* > > **Pros**: I have been working with the iContact Premier Services team to build a suppression list and implement a reengagement campaign. This is helping our emails reach the inboxes of customers and prospects that had stopped receiving our emails. The Premier Services team has been great to work with and have been so helpful with building and executing strategy. > > **Cons**: The new email editor is a big improvement but still feels a bit clunky. I also wish there was an easier way to manage bounces - figure out why contacts are bouncing and resolve the problem. ----- Page: 1 / 25\ Next: [Next page](https://www.softwareadvice.ie/software/21842/icontact?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/21842/icontact) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data