About Really Simple Systems CRM











Really Simple Systems CRM pricing
Really Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at US$18.00/month.
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Really Simple Systems CRM Reviews
Feature rating

- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Easy to use CRM
If nothing else the audibility of customer interactions, this allows us to see any \ all communications with the customer.
Pros
Only pay for the functionality you need. Some other CRM's include marketing, systems management, financials, etc. but if you don't need them don't buy them.
Its a very easy system for users to pick up, comprised of a core architecture:
Customers \ Companies = Accounts
Contacts = the customers name, email, telephone
Tasks = To Do list
Activities = records the history of what you've done with that customer
Opportunties = Won or lost sales records
Then there's the reporting, where anything you put into Really Simple Systems can be interrogated, not just the content of certain restricted fields.
Cons
We're looking to do some integration and other CRM platforms easily allow this through API services, such as IFTTT or Zapier, Really Simple Systems only provide an API. You can of course code this into whatever you want, but will require time.
- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Good software for smaller companies
Pros
Easy to use and train staff on. Support is excellent
Cons
as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer
- Industry: Accounting
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Review Source
RSS easy to navigate
Pros
The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.
Cons
The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Really Simple Systems CRM review 2022
RSS CRM has really helped me to keep track of my day to day activities and to keep all of our contacts and projects in one place. I am able to get to each project quickly and to review notes to see what is going on with each client.
Pros
What I like most about this software is being able to easily have all the information for each client in one place and being able to quickly figure out what is going on with each client. I also like that I can set up task for each employee to make sure that things are being handled and I can check to see if the task was completed.
Cons
Integrating with our business was kind of difficult because our business is different and we do things different than others but RSS was very helpful in helping us set up for our needs.
- Industry: Professional Training & Coaching
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
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Review Source
One of the best CRM tools out there!
I really like it's simplicity.
Pros
Really Simple Systems was recommended to me by one of my clients and having used Hubspot and Soffront before I found it really easy and straightforward to use. The layout is intuitive and it doesn't need much explanation to get to grips with the features of the software.
Cons
Would be great to have an extra page for the accounts that have bought, so they can leave the pipeline and it just leaves the prospects on the accounts page.