7shifts

Pros

All the information I need to know for my work shifts is in one place: days I'm working, who I'm working with and special work events happening that day. It's easy to contact people to switch shifts because I know who is and isn't working on specific days.

Cons

There isn't really anything I don't like about 7shifts as it gives me all the information I need for my weekly schedule in one place.

Pros

Simplicity of use, and many features for communication across multiplications.

Cons

I wish 7Shifts had an internal translated where groups can easily communicate back and forth between English and Spanish without having to copy paste to an external translator. Simply, a ‘see translation’ button would be amazing as many restaurants have language barrier holding back employees from understanding announcements and SoP’s.

Alternatives Considered

Reasons for Switching to 7shifts

Pros

View of all your coworkers and work shifts.

Cons

Terrible user design. Not easy to navigate open shifts.

Pros

Easy to use, easy for employees to use. It's mobile and I can access it from anywhere, as can our employees

Cons

Lack of sync with Revel POS which makes me hesitant to continue to use it.

Pros

The ease of use of using to write schedules and communication.

Cons

I want to know total dollar spend for the written schedule per day. It is lacking that basic function because it has other tools that are supposed to help you. But the tools are very complex and difficult.

Alternatives Considered

Reasons for Switching to 7shifts

Pros

This system is great for a medium sized business. We are growing and hiring more and more team members and the ease to add new members to the team is great. The ability to have several managers use the system is great too.

Cons

The note section for staff for what is going on that day could have the ability to be more detailed maybe by the time of the day if you have several things going on that day.

Pros

Ease of use, was very easy to switch our team too and offers a wide variety of services that can streamline activities at the job efficiently

Cons

Riddled with small bugs, have had staff complain that they get logged out randomly which can be annoying

Pros

Very user friendly, efficient for what I needed in a scheduling platform.

Cons

I have nothing negative I can report. It was very intuitive.

Pros

Easy to use online only and not through the app

Cons

Using through the app is confusing and very frustrating

Pros

I was easily accessible and for the most part easy to navigate.

Cons

Not very practical, the loading times were extremely high.

Pros

Accessibility, communication as well as user friendliness and task management.

Cons

The application can be spotty for some user.

Pros

The software works well for scheduling, time off requests & approvals.

Cons

The availability doesn't allow for every other week. Manys employees have split households & need every other week availability based on custody schedules. We have recommended this enhancement multiple times, however we haven't seen any movement with this. In addition, the shift pool notifications don't always work & a resolution hasn't been reached on this. This is critical for our business & getting shifts covered.

Pros

I really like the communication aspect, as well as the opportunity to give employees independence in arranging their schedule with “time off” and “availability”

Cons

It is sometimes slow and lagging, which makes it difficult to communicate with employees at times.

Pros

It’s extremely user-friendly. Very easy to navigate between sections and clear layouts.

Cons

The chat feature doesn’t always load everyone’s responses properly.

Pros

7 shifts make scheduling super easy! As a small restaurant with a small team I enjoy the template function that they have for you to use when scheduling week to week. It allows you to use the same schedule from the week before (or any week) to use for that weeks schedule. We have set schedules so this works well for us and makes scheduling super easy!

Additionally the announcements and direct messaging features of 7shifts allows us to get important information to our team quickly.

Cons

Sometimes it feels like the interface is a little busy for my liking but other than that I haven't had any issues with the app.

Pros

User friendly. Cost effective - you can have a plan with only the things you need and add on additional services as needed. Effective for communication

Cons

Employees need to remember to update the app often to keep the notifications coming and repair other glitches.

Pros

Ease of use, employee accessibility, real time sales update

Cons

EMPLOYEE SORTING BY FIRST NAME! EMPLOYEE SORTING BY FIRST NAME!!!

Pros

You can have acces of everything, you can make changes in only one click

Cons

Nothing, I really like the app helps a lot.

Pros

has been very effective as a team communication solution.
It is amazing for team scheduling and is easy to use.

Cons

No bad experiences with 7shifts. Meets needs.

Pros

7 shift was easy to use. Especially scheduling and dealing with employee availability.

Cons

Some of the important features were not included in the basic package

Pros

I like the convenience of messaging other staff.

Cons

Notifications don’t work as well. I don’t get notified for my time off requests when they’re approved.

Pros

I love how easy it is for me to check my schedule, update my availability, put in time off requests and communicate with team members. It’s super easy for our team to stay connected.

Cons

I don’t like that it will log me off randomly, since it is something that I use every day. I also don’t like that the hours tracker has just stopped working. It was a great way to track my finances and budget.

Pros

It is easy to use and has made things easier with the Toast integration. We switched from Jolt to 7 shifts and have much more control over metrics and tying everything together with the Toast integration. Task lists are easy to create and use. Event calendar helps us communicate events to staff

Cons

Labor tracking and scheduling hours are confusing and dificult to determine how those numbers are calculted. They dont align with Toast, so we can never figure out how 7 shifts system is coming up with the labor numbers from the schedule. It is difficult when salaried employees are included on the schedule and Toast caluclates differently

Pros

Easy to set up and use, easy to distribute

Cons

7 Shifts garassed me with sales calls and emails, calling me and locations, constantly trying to upsell . We changed schedulers because a new 1 came free with POS but they made it impossible to cancel subscription. Great product, unethical company, harassing sales tactics.

Pros

I like the ease of the functionality for scheduling. I like being able to move from one schedule to the other.

Cons

Nothing really. The only thing I could really think of is having better options for doing just one day of a week if you aren't ready to post whole schedule

Pros

It works great and allows the team to know and change their schedule on their mobile devices.

Cons

The price could be a little less costly for a smaller company.

Pros

Love that it integrates with TOAST POS. We use schedule enforcement and sales and labor forecasting on the budget tool. It's easy to use and the app for employees is straightforward. The functions are basic but important without any fluff...Nothing is hard to find.

Cons

Customer service has really gone downhill in the last 5 years. Also they have only 2 management tiers (manager and assistant manager) and "managers" can't modify other mangers, so you have to have admins in each location and reach out to support to add and remove admins. I have suggested to them they should create a super admin position, but no avail.

Pros

From the ease of publishing weekly schedules to employees being responsible for covering their own shifts when needed or scheduling their own time off and/or sick pay is a game changer. No more manual processes. I especially love the messaging system. I can blast the entire company or certain teams or just the employee when needed. It tracks conversations and allows employees to answer. No need for multiple apps...

Cons

I really cannot think of a single thing.

Pros

The scheduling portion is pretty easy. I like that I can copy from one week to the other, and that I can get a "warning" if someone has asked for time off or is not available. The newer on-boarding package features are really helpful. I like that we can add time off policies. The announcement feature is nice and I like and that it has read receipts. There are quite a few features to 7shifts, and I don't even use all of them, but it's nice to know they are there. Overall, 7 Shifts helps me to keep organized and streamline my processes. It saves me a lot of time!

Cons

I like to print off the time off calendar so my staff can see who has time off, but it is not currently printer friendly. I have to take a screen shot of the page, then crop it and print. I wish the calendar could be downloaded as a PDF.
We often have glitchy issues with the 7shifts app. For instance, I never get notified of time off requests, even though I have push notifications and email turned on. My staff often tells me that they can't swap shifts because the app is glitching out.
I also wish that if an employee is flagged "sick" for their shift, but their shift got covered, that the app would not send me, and the person who is sick, notifications that they haven't punched in for their shift. That is very annoying.
I am not a fan of the new time clocking reports they are trying out. It is confusing and does not provide a clear picture of total hours nor can I print off a time sheet for someone to correct. It's not a good "update" at all. I think 7shifts has so many features, and they seem to be always adding new ones, that they might be having a hard time optimizing the ones they already have.

Pros

The ability to create open shifts, schedule templates, easily maneuver shifts and see requested days off, availability desires and schedule events all make a for a robust scheduling too.

Cons

Needs previous of the 2 days surrounding the work week to ensure better scheduling, clearer availability systems or the ability of a manager to input availability based on conversations they had, and it needs more robust event scheduling options that can be tied to open shifts that need to be filled

Pros

I like how easy it is to put together the schedule for our team. team. It is great that they can use the app for communication, trades and keeping track of their schedule. They seem to like it as well and make good use of it. I cannot imagine my job without it.

Cons

I don't like that I cannot set it to see a whole weekend on one screen. It would help so much if I could see Thursday - Sunday in one screen.

I hate how the start end times cannot be set by me. They change randomly to times I need just once in a while, if I don't notice that it chose a different time it is a mess. I would like shift times set by me but a function so I can change it for on off situations.

Pros

One of the best parts of 7shifts is that you're not paying per user. We have inactive users away at college, and have access for our owners and accountants, but we're not paying more just to keep them on the schedule. 7shifts also allows us to categorize staff together based on position which is helpful.

Cons

When you view one position at a time, compared to all positions, the organization of employees is jumbled.

Pros

A clean, well designed program that anyone can learn to use.

Cons

As with any and all scheduling systems these days the updates can be slow to finish and problematic if not applied after business hours.

Pros

Getting 7Shifts set up was super easy! The process to integrate with the other platforms that we use was also very simple. This is important because not all companies have an IT department that can blow through tech set up. 7Shifts can be used by anyone.

Cons

The only complaint I have is the that you aren't able to use the tip management feature unless you use 7shifts' payroll processing as well.

Alternatives Considered

Reasons for Choosing 7shifts

Reasons for Switching to 7shifts

Pros

It has been a great tool for team management and scheduling of tasks. It helps to effectively communicate with the team. It comes with a user-friendly interface, making it very useful for both managers and employees. Pricing of the software is also quite competitive.

Cons

Customer support can be improved a bit. Sometimes, there comes a lag while updating the task progress. Otherwise, it is a good tool

Pros

7Shifts makes it easy to schedule my team and communicate with them. The app helps make sure they are plugged in and know their schedule. They are able to let me know their needs. The app is great for the team to stay in touch.

Cons

I don't like that I cannot set the shift times and have them stay the same. 7Shifts can have lags that are inconvenient, but it does come through.

Pros

Seeing the schedule, access to your pay stub and seeing how much you made after your shift with tax taken out ( depending on your state)
Notifications when schedule changed. Notifications when your shift starts in an hour 🙌, access to pay stubs easily, you can see whos scheduled when and get their contact as needed . Also great for communication between the team!

Cons

Not sure if its something on our end ( probably is) but we changed systems and now use spot on . And we no longer can connect timesheet or or see the paystubs.. cant verify vlock in. Its not connected.
Weve been told it will take 2 weeks to transfer everything over and its been over 2 - 3months . Not sure if thr system we use doesnt want to connect or if its something on our admin office end .

Pros

Very easy to use interface. Log book and chat features are excellent!

Cons

The mobile application does not show enough information.

Pros

Ease of use. User friendly and an overall good platform for scheduling and effective communication.

Cons

I don't really have too many complaints that I can think of off-hand.

Pros

Scheduling was easy, visible, and incredibly helpful.

Cons

The user interface was very annoying to use at times.

Pros

Being able to pick my own schedules each week and it was easy to do. Very user friendly to add, drop, and trade shifts.

Cons

I had no problems with it, so there are no cons for me.

Pros

7shifts is very user friendly and easy to use.

Cons

There are ocasional lags and issues with the messageing function but they are usually fixed fairly timely.

Pros

easy to see and easy to know what it is but really software is empty

Cons

It was lot of spaces and not specific details about team members and time management. I really had hard time to scheduling from 7 shift. It is not specific about there working total time and total earning from restaurant

Pros

The ability to mange multiple schedules. Distribute it easily. Communicate with the team. View sales and sale comparisons. Save daily logs.

Cons

Not fully integrated with POS so that we could pull individual employee sales or receipts or see PMIX reports.

Pros

The employees are clear on when they are scheduled.

Cons

The experience of the app doesn't translate to the computer

Pros

Ease of use. Very simple to create schedules and send to the team

Cons

Doesn’t always update in real time for clocked in team members

Pros

Ease of scheduling and ability to change and trade shifts on mobile.

Cons

It can be a bit hard to navigate on mobile sometimes.

Pros

Ease of use and navigation for employees. Also really liked the integrated time clock feature.

Cons

No cons noticed while using 7shifts. One challenge was having to use one workplace device for staff to clock-in, which at times would not be plugged in and the device would die. It would have been nice to integrate clock-in feature so employees could use time clock on their own devices. This may exist as a feature now though.

Pros

This app is not only incredibly user-friendly but also impressively efficient. With its intuitive interface, I've been able to streamline scheduling processes, saving valuable time and ensuring seamless communication with my staff. The real-time updates and notifications help to foster a more cohesive and productive work environment.

Cons

We have experienced occasional glitches or technical issues but they were resolved quite quickly.

Pros

Easy to use. Great for scheduling.
Great for communication.
Great for requesting time off.
Keeping track of paid vacation

Cons

Not being able to delete an employee's job code once created