About SALESmanago Marketing Automation

SALESmanago is the no-code, AI driven CDXP (all in One Customer Data Platform & Customer Experience Platform) used by 2000+ midmarket and large Enterprises in 50 countries including Starbucks, Vodafone, Lacoste, New Balance, Victoria’s Secret and many other global brands.SALESmanago is harnessing the full power of first- and zero-party data, combining advanced analytics and AI Hyperpersonalization to deliver highly configurable personalized experiences, across a comprehensive range of natively built and integrated marketing execution channels.The capabilities that you can find in SALESmanago are: Command Center, AI Search Engine, Loyalty Program, Pop-up creator, AI & Machine Learning, Live chat with AI recommendations, Analytics & Reporting, Behavioural Profiling, Customer Value Management, Omnichannel Communication, Personalization, Product Recommendations, Real-Time Data Processing. That you achieve using features such as: Customer Data Platform, CRM & Dynamic Segmentation, Email Marketing, Lead Generation, Marketing Automation, Mobile Marketing, Social Media, Web Push, Website Personalization, A/B/X Testing and Optimization, Advertising Network & DMP.Ready to use integrations for the most popular eCommerce platforms, CRM & ERP systems, marketing and sales tools.
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SALESmanago Marketing Automation Software - Command center
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SALESmanago Marketing Automation video
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SALESmanago Marketing Automation pricing

SALESmanago Marketing Automation has a free version and offers a free trial. SALESmanago Marketing Automation paid version starts at US$1,250.00/month.

Starting Price:
US$1,250.00/month
Free Version:
Yes
Free trial:
Yes

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SALESmanago Marketing Automation Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 162 View all reviews
Michal L.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2020

Very advanced and effective tool

Pros

Salesmanago has a broad spectrum of useful features, very good support and intuitive interface, all features wizards works really easily. And the most important thing it works great and make profits for our customers. They also upgrade the tool very often with useful new features.

Cons

I couldn't make on my own individual dynamic mail template outside the drag&drop wizard. Proper and full integration takes time.

Attila S.
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/8/2020

Reliable marketing automating system

We had a serious delivery issue with our previous email sending service, and we had to clean our database due to years of improper handling. With the help of customer service and automatic segmentation feature we managed to reactivate about 25-30%(!) of our emails, after that we remove the useless, dead emails. The result was remarkable in the boost of email revenue. If you want an easy to use, feature rich service with reasonable price, SalesManago is your system.

Pros

It's a very feature rich, easy-to-use, integrated marketing and sales system with exeptionally good support. Very fast, helpful and competent staff and they constantly developeing the system.

As I remember there was only 1 unplanned down in the last 5 years (!). I think this is an amazing achievement with a system such scale.

They make free webinars for beginners wich are essential and very useful to understand how to use the tools properly.

We made about 250% increase in email revenue, after we started to use the system. And we still not useing all the features.

The pricing is one of the lowest compared to other solutions, and they are very flexibel. [SENSITIVE CONTENT HIDDEN]

Cons

The site needs a UX rethink, but we did not experienced any serious issues.

Dennis M.
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Review Source
Value for Money
2
Features
4
Ease of Use
2
Customer Support
1

3
Reviewed on 13/4/2017

Not giving us what we need

Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options.

Pros

Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.

Cons

Email formatting problems and slow technical response. The training material is not always easy to understand.

Response from Benhauer

Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients.
Just in case, I am leaving you my email address which is [email protected] - feel free to contact me in case you need any support from my side.
As promised, I will get back to you along with your project manager.
Best regards,
Anastasia Chaykina

Replied 6/5/2017
Felix M.
  • Industry: Utilities
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/2/2021

Excellent Customer support and features

We started using it for automated E-Mails and are beginning to dive deeper into customer segmentations and automated workflows. So far all our expectations were met and if we came up with custom ideas/problems the support team was very accomodating and always quick to find a solution.

Pros

* ease of setting up workflows
* outstanding customer support
* seemingly endless possibilites
* perpetual development to stay "state-of-the art"

Cons

* this far all our expectaions were met and we don't have any complaints

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/2/2020

Marketing software that works for us

Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago.
We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement.
Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well.
The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects.

Pros

Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results.

SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed.

Cons

Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.

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