Sage HR

Pros

The customer service is excellent. Loading payslips to Sage HR is simple once you are signed up as an administrator.

Cons

It's a bit clumsy to use. I wouldn't consider it intuitive and the customer facing product looks a bit tired and dated. If you enter an incorrect email address in payroll it is not easy to reset the payslips for the employees.

Pros

With Sage HR, we have best features and it makes HR processes easy.
It is an affordable solution that is highly customizable to meet business needs.

Cons

With Sage HR, no regrets whatsoever and it meets business set needs.

Pros

The platform offers a range of customizable features, allowing businesses to tailor the software to their specific needs, such as leave management, performance tracking, and onboarding processes.

Cons

While the mobile app provides convenience, it may have fewer features or be less intuitive compared to the desktop version, which could limit functionality on the go.

Alternatives Considered

Reasons for Switching to Sage HR

Pros

The application is salesforce based & the IT staff can easily configure change requests, new processes, reports, etc,...

Cons

The UX is old-fashioned - the employees & managers do not like it.It is far from best of breed in capabilities & processes.

Alternatives Considered

Reasons for Choosing Sage HR

Switched From

Reasons for Switching to Sage HR

Pros

Well, I like that Sage HR is very resourceful and capable.
From scheduling, to time sheets to handling performance management, Sage HR has it all.
It is affordable, effortless to deploy and very capable.

Cons

No serious flaws yet. Sage HR has worked better than expected.

Pros

This software makes handling our HR needs easy.
It is well equipped and effortless to deploy and manage.
It makes bettering our workforce easy.

Cons

No serious flaws with Sage HR. It meets needs.

Pros

It is very easy to use, each employee receives a login and can check they're pay stubs, W2;s and so on.

Cons

nothing yet, so far it has been a great addition.

Pros

There are many, but the easiest to point out is the remote people management accessibility as well as the competency marrying feature that is a mind-blowing feature.

Cons

For someone who is not well familiar with Sage software, it would be slightly slow for them to catch up.

Pros

Easy management of large teams, quick set up for new users

Cons

Module based billing can be a little restrictive

Pros

The simple but effective hr app makes it easy for employees and employers, with integrated training sections, payslips and p60s

Cons

It isn’t as mobile friendly as advertised with some employees stating that payslips are difficult to read and the full payslip doesn’t show, also it doesn’t allow me to use integrated employee assistance app such as Wagestream, salary finance

Pros

Navigating through the system is very easy and does not necessarily require full training before the end user starts using it. The reports and dashboards are on point for higher management for decision making. And simple requirements can often be easily implemented by the administrator.

Cons

If the system is not properly maintained, the data can quickly become irrelevant and reports are no longer accurate. The should be a team to maintain the system and make sure all data being entered by the employees are correct and regular. For small companies with only a few employees this can be a difficult task.

Pros

I like that sage HR is accessible on my mobile device, so that it is easy for me to view my pay slip, and book annual leave off

Cons

nothing major comes to mind when thinking about what i least like. The only thing i can think of is the dashboard visually is overwhelming and could be a lot simpler

Pros

document repository allows for you to upload documents, as well as share them with your employees. This allows us to upload paystubs, HR documents and communicate changes.

Cons

I think the workflow and functionality could be improved. When I'm trying to filter to a location, once I update an employee I have to go back to the main page and refilter for the location. That's not bad on one employee, but when you update many employees it becomes time consuming. Also, Sage HR has workflow but it's very generic. I can create automated notices and tasks, but can't really do anything with them except complete it. I have more functionality and trust in Outlook tasks, because it allows you to update progress along the way. You can enter the info in notes, but again you have to go through several steps to get there when it could be automated.

Pros

Everything is in one place. You can keep track of your work time and also request time off. You can also see and print any and all paystubs from the beginning of employment.

Cons

I do wish it was a bit easier to print things from sage.

Pros

When it comes to personnel management, it works flawlessly. It does an excellent job in this regard. Employees can use this service to request time off, vacations, and sick days. It's also great for sharing documentation. It is simple to grasp, modular, and adaptable. Because it is based on the cloud, it is also efficient and scalable. It is particularly developed to turn potential into an advantage for small and medium-sized businesses.

Cons

Though the user interface could be much better, allowing for a more seamless user experience. It is customisable, but the basic remains the same for everyone. It is currently not able to add two events on the same day, and some work is required to fulfil international rules and requirements for multinational corporations.

Pros

Time sheet management was quite easy with this product in comparison to others that I've used, and the tracking was clear.

Cons

The interface was not as user-friendly as other products that I've used, and it took longer than expected to be comfortable with the software.

Pros

For our company, it greatly simplifies the managing the holiday entitlement of our employees. Our employees appreciate the real-time view of their day-off and holiday balance.

Cons

- Day Offs:
In our company the day offs are flexible. Employees are supposed to take 2 day-offs per week, but sometimes these day-offs are shifted to the next week. (It's always within the same month though.)

It would be great to have some way to be alerted/monitor if someone requests more day-offs than they are entitled to. Right now I have to count the day off requests to make sure it's within their day-off limit. (Right now a staff could request more day-offs that they are entitled to.)

Having this said, I don't want it to be shown as a yearly quota, same holidays and public holidays, as these days can be taken anytime, while day-offs are not of that nature. However, a monthly quota would be fine.

- Time Tracking:
What is definitely missing is time tracking (for which we use HubStaff now) and overtime/undertime tracking. Our employees track their working time, and have a floating balance of time. Cake would be the complete and perfect HR solution if there was everything at a glance - the balance of Holiday, Public Holiday, Sick Days, Day-Offs and Over/Undertime.

Ideally, being able to differentiate between freelancers and full-time staff - where freelancer time results in salary and full-time staff time results in time balance.
Also, overtime should be able to be mutated (to holiday / day-off) or pay-off (define a per-hour amount for the time, calculate the pay-off, deduct the time from the balance.)

Pros

I guess it's good to have everything in one place, just wish it was more user-friendly.

Cons

UX could be improved. Vacation tool is okayish, but the feedback tool is not very useful.

Pros

it's easy to use. has nice interface.
n/a

Cons

1. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app
2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone
3. Presence monitoring is not relevant. If employee takes first half of the day as an annual leave, you see it all day long (i.e. it doesn't disappear in the second part of the day and information is so long that you should scroll down a lot to see all staff leave data) , if employee adds second part of the day as annual leave it shows employee's data twice on bar. same goes with all type of leaves. If employee is late, it shows whole day long, why? what't the value? My IT contacted support team as they don't answer me and he said that it's like this though illogical.
4. Support team uploaded staff info provided by me, and they didn't even check that some data were missing i.e. personal information of employees were missing and they didn't double-check if every box was filled or missing something

Pros

Very responsive team.
Slack integration of the leave management is handy and updates in realtime
Leave management is really good, I like that you can extra mandatory fields. We use this to track out of office staff, and remote working. It's also used to track time spent on their personal wellbeing.
The app is handy, I know most of the staff use this instead of the web version.
The org chart with collapsable levels and drag and drop changes is a very strong feature.

Cons

most cons are just potential development and improvement as apposed to major flaws.
Adding timesheets could be more streamlined, maybe a quick add from a calendar style overview would be nicer.
Expense management - it would be great to be able to integrate with Xero.

Pros

Our firm utilised Sage HR to streamline the management of our personnel, including remote employees. This software provided us with real-time insight into our workforce, allowing us to easily hire, plan shifts, manage timesheets, and conduct performance evaluations all in one place.

Cons

It can be hard to pinpoint what someone may not like, however, a possible challenge that could be tackled is to integrate and implement an HRIS system to gain a more comprehensive view of the organisation.

Pros

It was very easy to setup
it´s quiet user friendly
it allows some automations vie receipts
price is based on users

Cons

as we grow very fast our needs change, even tough the cake team did implement a few changes to also accommodate our needs some are not satisfied yet:
option to choose a worktime pattern when adding new user
complex leave policy setup with formula for holiday allowance based on i.e. (age, number of children etc.)

Pros

Cake HR helps to fix the basics, to have a structure for people management matters. Excellent soft, have helped a lot in case where we needed to start from scratch and move from excel to something more up to date in HR .

Cons

some functionality is missing what I have experienced with global providers. example - access rights, management between different companies if on holding.

Pros

The Cake is very convenient for employees in terms of usage: it is simple, understandable, and solves the problem with the time-off policies' usage tracking.

Cons

There were quite a few issues that weren't particularly to my liking; however, after mentioning them to the CakeHR support team - they were quickly fixed and changed in the way we wanted them to. Still, there is one thing that I think needs an improvement.

As of now, when you want to upload the documents - you cannot filter/restrict them by location or the team. You can either upload it for everyone within the company to see it or upload it individually. As you might have already realized from that - if you want only one department or only one country's branch to see a certain document - you will have to upload it individually every time.

Pros

Sage HR is a complete HR solution. From employee onboarding to training, leave management, KPI calculation, everything works like a charm!

Cons

It's a little bit expensive to maintain when you've higher number of users/employees and the customer support is a bit non-responsive.

Pros

I like how it's simple to hire new job candidates with Sage HR.It is simple to track employees time and attendance with Sage HR.It is a reliable tool for employees performance appraisal.It streamlines employees onboarding and recruiting process.

Cons

I lack anything to highlight as drawback with Sage HR because it achieves all my objectives.

Pros

The timesheets and scheduling are easy to setup and utilize. I love it and my team loves it it was easy to integrate into our company.

Cons

Nothing, Sage HR is one of the best human resource tool and applications around.

Pros

Sage HR, an HR management offer solution regarding remote employee tracking, engagement, and management, mirroring the ease of office-based interactions. Being modular it does not confuse user by too many options and users can only have services that they really needed without having "Noise services". Its integrated platform automates tedious HR tasks and provides employees with secure, instant access to necessary information through individual logins.

Cons

Now it has about seven versatile modules, including Core HR, Leave Management, and Recruitment, Sage HR streamlines everything from onboarding to performance evaluation. Features like customizable workflows, comprehensive reports, and an intuitive dashboard empower businesses to manage the workforce efficiently while safeguarding sensitive data. However, having even more modules such as file management could be beneficial for certain teams such as teams of scientists.

Pros

It's really helped us streamline our HR processes from onboarding with e-signatures to managing our workforce online. Plus, the employee database is robust, and the workflow builder has been handy for our daily operations. And the half-price offer for the first three months was a pretty good bonus!

Cons

Great product, can't think of any besides making a few changes to the UI.

Pros

One thing I like about Sage HR is that it offers top notch human resource features including performance management capabiliites.
I like the time, attendance, and applicant tracking features
It comes with employee scheduling and is also mobile friendly

Cons

No regrets after using Sage HR for a long time now

Pros

Sage HR works well for our business. It covers annual leave across all working patterns used by the business. It is user friendly. We now have all staff on an HR system and it's free.

Cons

Would like telephone support more than chat help

Pros

I like Sage HR because of its simple and user-friendly interface. The platform is quite simple to use for both companies and employees. The support team is always there to assist you, either by live chat or by booking a call.

Cons

I sometimes perceive login issues that need me to re-login, as well as transaction errors from my location.

Pros

The annual leave section is very useful when managing a team.

Cons

The system can sometimes be a bit clunky and not the most user friendly.

Alternatives Considered

Pros

I really liked the mobile app of this soft. It was easy to setup and very easy to use. Employee scheduling feature helped a lot with my projects where I needed full power.

Cons

Could not find any Cons for this software, really glad I found it.

Pros

Easy to use and anyone new user we have that needs to use the program picks it up very quickly. Fairly cheap and regular updates.

Cons

UI looks very outdated compared to competitors.

Pros

i liked that it fit so seamlessly with other sage products within day to day work

Cons

nothing particular that i disliked about sage

Pros

I like how easy it is to book holidays on the platform

Cons

Its difficult to find what youre looking for sometimes

Pros

Sage HR is really good for keeping track of my employees sickness/holiday and out of office. This is important for scheduling payment runs. It is easy to see where all of the staff in the business are.

Cons

I dont think there is anything I can think of that I can write as a negative for this product. It is a very useful tool.

Pros

Having been part of the team that has implemented the solution, I would say it's not a bad HRM tooling and the ability to integrate well with other Sage solutions seamlessly and other external solutions as well is a good one. It has practically met the expectation of those we deployed it for but sometimes with some degree of customization not available within the system it self. But overall it's a good tool.

Cons

Within the context of my usage and interaction with the solution, there's not much to like less.

Pros

It is easy to use and the reports are helpful

Cons

the only con would be cost of the product

Pros

With employees having their own access to payslips, and leave requests it's save me time having to reprint or follow up on whether leave is approved or not as well as easy processing into payroll. It's also easy to follow up if need be as i can quickly view the Org Chart and see who reports to who.

Cons

None, i would like more training on the product though

Pros

I liked the announcement section and the company view to see the employees as you are able to see them by face and name and not just a list.

Cons

It was hard to set up correctly and the customer service was awful and not very helpful and since I'm in the U.S and they are in the U.K they always seemed to be gone. For instance i needed some help at 1pm on a Thursday and the response message was we are closed but someone will get back to you Monday. Only through the chat bot on the screen, there is no number to call and if you do you get the "other" sage companies who transfer you around to everyone until you reach someone who says call this number and you end up calling Canada who says "umm you have the wrong number"

Pros

It was good for what I needed it for. A lot to learn

Cons

A lot to learn, if you wanted to take the time to learn everything

Pros

Shift scheduling ,helps us to see how many people we need per shift so that we can maximize the production without compromising with time allocations per shift and it's also good to not strain people with lots of work that could have just been well consolidated, and i love the fact that this can be done remotes almost like you're in the office.

Cons

There is absolutely nothing I'd on this software,it makes the interaction with the daily work proceedings so easy and i feel on top of my game since we use it

Pros

efficient, easy to use, quick and easy setup, customer service is good

Cons

sometimes the app bugs a bit but customer service has been helpful everytime

Pros

Sage HR is superior than industry competitors and provides a more satisfying user experience. When it comes to managing staff, it works like a charm. In this respect, it performs admirably.

Cons

Sage HR provides virtually everything a company needs to succeed. However, the interface might be improved so that the user experience is more streamlined.

Pros

Perfect total HR Recrutement, applican tracking and management. The software is available to evaluate the ongoing employee performances.The software can set leave management, time shift management. Feedback to customer service is quickly handle and the problem is solved. The software have the mobile version son the admin cans set the tool where ever he is.

Cons

The software is a cloud base system thaugh work online, to be constantly collecting dada and updating.

Pros

By downloading the app, I have access to any payslips and documentation that I need

Cons

Nothing bad to say as its easy to use and straightforward!

Pros

Using Sage HR, It has been amazing first from it's friendly user interface. I love the user interface for that it is quite easy to use and understand for first timers

Cons

I haven't experienced any negativity impacts using Sage HR

Pros

Easy to use the product, and well structured

Cons

seems all perfect, did not use other product to compare the same