---
description: Review of Fuse Universal Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Fuse Universal | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Fuse Universal

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> Fuse is the Learning and Knowledge Platform for enterprises that gets the tacit knowledge outside of the heads of your experts and into the flow of work. Fuse works where your employees do, turning skills into habits that support higher performance. &#10;&#10;Unlike your LMS or LXP, Fuse is designed to help your employees to support performance with knowledge accessible at the moment of need, as well as contribute knowledge as they share and learn from one another. When you use social learning to unlock the tacit knowledge on your team, you’ll make learning a daily practice that drives engagement and performance.&#10;&#10;Used by over 150 progressive organisations worldwide, including Hilti, Vodafone, Panasonic, Scandic and Avon, Fuse enables organisations to move from course-centric strategies to optimized engagement approaches that align with business outcomes.
> 
> Verdict: Rated **4.1/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 14 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fuse Universal
- **Location**: London, UK
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$25,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Please contact Fuse Universal directly for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more

## Features

- API
- Activity Dashboard
- Assessment Management
- Asynchronous Learning
- Blended Learning
- Built-in Course Authoring
- Compliance Tracking
- Content Library
- Content Management
- Content Sharing
- Corporate/Business
- Course Authoring
- Course Library
- Course Management
- Course Tracking
- Employee Engagement Software
- Employee Handbook
- Employee Training
- Engagement Tracking
- Feedback Management

## Integrations (3 total)

- Google Drive
- LinkedIn for Business
- Microsoft 365

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Learning Management Systems](https://www.softwareadvice.ie/directory/4584/lms/software)

## Related Categories

- [Learning Management Systems](https://www.softwareadvice.ie/directory/4584/lms/software)
- [Learning Experience Platform (LXP)](https://www.softwareadvice.ie/directory/1487/learning-content-management-system/software)
- [Onboarding Software](https://www.softwareadvice.ie/directory/1396/employee-onboarding/software)
- [Mobile Learning Tools](https://www.softwareadvice.ie/directory/3753/mobile-lms/software)

## Alternatives

1. [TalentLMS](https://www.softwareadvice.ie/software/4964/talentlms) — 4.7/5 (594 reviews)
2. [Absorb LMS](https://www.softwareadvice.ie/software/37819/absorb-lms) — 4.5/5 (329 reviews)
3. [Learner Mobile](https://www.softwareadvice.ie/software/80622/learner-mobile) — 4.9/5 (9 reviews)
4. [360Learning](https://www.softwareadvice.ie/software/32204/360learning) — 4.7/5 (484 reviews)
5. [Learningbank](https://www.softwareadvice.ie/software/214927/learningbank) — 4.5/5 (57 reviews)

## Reviews

### "The epitome of user experience platforms and social learning" — 5.0/5

> **Catherine** | *2 December 2020* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: I really like the fact that I can login at any time of the day, from any device and learn in short, concise and well put together learning programmes; as well as socially using informal learning. The CSM Team and Support Desk are extremely supportive and respond immediately to any requests.
> 
> **Cons**: There is very little that I dislike, but I definitely feel that there are untapped areas that can be improved on, with the system structure.
> 
> We are solving issues with getting all the employees from our various branches to unify under one complete understanding of how the group functions and the direction that we are going in. The benefits have been tremendous, with serious engagement from the staff, and increasing productivity in the work environment.

-----

### "Fuse - Communications, People Development & Training Delivery Review" — 4.0/5

> **Phil** | *27 November 2019* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: A very innovative product and development team. Fuse really is a Next Gen platform that supports company wide business communication, collaboration, learning and engagement. The base suite of tools and functionality is fantastic and the team look to innovate and now collaborate with the latest thinking and learning tools in the market place.
> 
> **Cons**: As a growing business over the years we have worked with them they have focused alot on new features development and functionality before the basics of previous introductions have been ironed out. This leads to a "buggy" experience in the 1st instance of a feature that held so much promise. &#10;&#10;I'm pleased to say they have worked this out and now have good development road maps and testing in place before they come to market with new features - The system is stable most of the time and new functionality is discussed with customers before release
> 
> Fuse has been and continues to be unique in the market place in terms of the features it has and integration it is now promising across many software applications. &#10;&#10;It's allowed us to grow as a business and stay connected to a national workforce and its encouraged us to digitise our learning delivery to our clients. The customer teams are always engaging and willing to help and in recent years Fuse have recognised the importance of customer steering groups and advisory boards. They are becoming a "listening" business while remaining innovative and challenging in whats hot and whats not in Learning \&amp; development.

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### "Very smooth up to launch but then support collapses entirely" — 3.0/5

> **Richard** | *23 July 2018*
> 
> **Pros**: Its a strong repository for information that is easy to manage.  It allows you to track viewing and course completion making it a good holder for manditory training.
> 
> **Cons**: There are a lot of bugs making the assessments and notification features unusable  for us at least. We have tickets in the system for7 months. Other problems include the long delays after submitting articles and users before they are visible in the system.

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### "Alliance Residential Turns the Tide on Learning" — 5.0/5

> **Topher** | *28 August 2019* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: What we love about Fuse is that it has the ability to bring together Learning, Policy, and Communications into one central location where our workforce (who is disparate across the country) can connect and actually engage with the content presented.  We understand that how we learn is changing.  We want to consume information right at the time we need it, and we want it to be short and effective so that I can get about the job at hand.  In our personal lives we use Google, but now, at work, we use Fuse\!
> 
> **Cons**: There have been some issues on reporting that they are working through with the addition of Good Data to the project.  At the current time, some reporting is limited, but with the Good Data coming on, we are going to have the ability to slice and dice thousands of data points in ways that we've never been able to do with X data.
> 
> Fuse has been a greta team to work with.  They had an initial architect team that came along side of us to help us focus the project on the overall goals for the organization.  This sounds so elementary, but when we came into it, we were just thinking about providing this cool tool for our associates to use.  This shif in thinking was revolutionary and has really helped the whole site come together.  Now that we are up and running, we have biweekly meetings with our client success managers who help us dive into what's working and what's not.  They offer help and suggestions and help us stay focused on our overall objectives.

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### "Just adopted FUSE as our new intranet and learning platform" — 4.0/5

> **Renee** | *3 December 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: The decision-making factors for us were two-fold - 1: The ability to house both our learning and communication in one platform, and 2: a platform built around 70:20:10 to maximize the impact of learning and communication.
> 
> **Cons**: I do wish that the app was a bit more similar to the desktop version, but I still think it's great. Many platforms don't even have an app at all\!
> 
> We are still preparing for organization-wide launch, but FUSE will allow us to centralize and track our learning and communication initiatives. It will also connect a geographically distributed company to improve connectedness, learning, and communication.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/221305/fuse-universal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/lms/fuse-universal-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/221305/fuse-universal> |
| en-GB | <https://www.softwareadvice.co.uk/software/221305/fuse-universal> |
| en-IE | <https://www.softwareadvice.ie/software/221305/fuse-universal> |
| en-NZ | <https://www.softwareadvice.co.nz/software/221305/fuse-universal> |

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