--- description: Review of UXtweak Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UXtweak | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [User Experience (UX) Apps](/directory/4258/ux/software) > [UXtweak](/software/221413/uxtweak) # UXtweak Canonical: https://www.softwareadvice.ie/software/221413/uxtweak Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/221413/uxtweak?page=2) > UXtweak is a UX research platform ready for every challenge you put against it. If you ever wanted to take a look at what your users feel when using your website, UXtweak is there to fulfill this request. UXtweak offers many tools, such as complex website testing and session recording for seeing what's important on your website from your user's perspective, card sorting and tree testing for discovering your website navigation, mobile testing for testing the usability of your mobile app, prototype testing for testing your unfinished websites to perfection and more. UXtweak is truly a very versatile platform that allows you to test not only one, or two functionalities of your website, but allows you to use it throughout the website's lifespan, from outlining certain features, to prototyping and testing competition/mobile apps. Everything has been curated to be as accessible as it can be for the study participants as well as the study conductors, with enhanced analytics that offers an in-depth view into your website even for those, who know nothing about UX, such as stakeholders. It also offers great opportunities for recruitment for those, who are willing to test your website for usability issues. You can embed a piece of our code into your website, allowing your users to participate in shaping your website the way they would like to see it. You can also offer incentives to study-takers, so your study participants know they are appreciated. If your website's feeling under the weather as of late, there may be usability issues you may not know about, what UXtweak does, is reveal those mistakes and it's up to you to fix them the way you would like. Low conversion rates, high abandonment rates, and bounce rates are all a symptom of something not working right. Find out what it is with UXtweak, gather user feedback, and make changes according to the findings. > > Verdict: Rated **4.8/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 34 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: UXtweak - **Founded**: 2019 ## Commercial Context - **Starting Price**: €99.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Starter - Free Plus - $99/month or $80/month (billed annually) Business - $279/month or $144/month (billed annually) Enterprise - Details available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, English, French, German, Slovak, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Behavior Analytics - Behaviour Tracking - Customisable Branding - Customisable Questions - Data Import/Export - For Websites - Heatmaps - Monitoring - Multi-Language - Performance Metrics - Prototype Creation - Screen Activity Recording - Session Recording - Surveys & Feedback - Unmoderated Testing - Usability Testing - User Research Analysis - Widgets ## Integrations (3 total) - Axure - Figma - inVision ## Support Options - Email/Help Desk - Chat ## Category - [User Experience (UX) Apps](https://www.softwareadvice.ie/directory/4258/ux/software) ## Related Categories - [User Experience (UX) Apps](https://www.softwareadvice.ie/directory/4258/ux/software) - [Website Optimisation Tools](https://www.softwareadvice.ie/directory/4680/website-optimization/software) ## Alternatives 1. [Adobe XD](https://www.softwareadvice.ie/software/225523/adobe-xd) — 4.5/5 (1087 reviews) 2. [Lyssna](https://www.softwareadvice.ie/software/144529/usabilityhub) — 4.6/5 (86 reviews) 3. [UserWay Accessibility Widget](https://www.softwareadvice.ie/software/219037/userway) — 4.9/5 (328 reviews) 4. [Dovetail](https://www.softwareadvice.ie/software/345899/dovetail) — 4.6/5 (97 reviews) 5. [Hotjar](https://www.softwareadvice.ie/software/136486/hotjar) — 4.6/5 (539 reviews) ## Reviews ### "Best combo of functionality and price\!" — 5.0/5 > **Maria** | *6 March 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Love having all possible UX tests in one place\! So I have my Figma prototype tests, website tests, surveys, and card sortings all together.Plus the new feature of the own participant database allows me to have a decent user CRM that I can use for my tests.And a special kudos goes to the randomisation features everywhere, so I know that the order bias is controlled in my tests. > > **Cons**: Sometimes the interface of it could be not 100% intuitive, so you need to invest some time in exploring the tool. ----- ### "Surprisingly well designed and easy to use product" — 5.0/5 > **Verified Reviewer** | *8 September 2022* | Design | Recommendation rating: 9.0/10 > > **Pros**: It's packed with multi-functionality in a single package. Allows you to conduct multiple different test within just 1 subscription. Comparing with some of the top competitors out there, UXtweak does not shy away with the features that it has and it's super easy use with a very user friendly and intuitive way that you can jump on it in no time. The fact that someone who's primary focus is UI and being able to pick this out and started to jump on using it is quite impressive. It really shows the dedication the team has put into designing this product It supports user being able to conduct test on mobile and desktop. This gives user that freedom to freely conduct from different access point. Both platform testing is well designed and not an after thought > > **Cons**: PDF export is a bit meh. The web portal gives user so much more information in a much nicer way. I did this for testing purposes but in real life senario I would be manually doing screenshots of each different pages than actually using this feature as it's just not comprehensive enough and more difficult to look at. Some of the feature is a bit hidden and needs to take time to snoop around. I think there can be improvements made to have a even better UI/UX. such as the left hand side nav taking a lot of space, or the tabs within a project is also taking a bit of space so leaves a small room for the actual data you've collected. There's a full-screen button but it takes away the additional stuff so I would say it's a bit unfortunate. )but as it is right now it still beats majority of product on the market) Although the tree/card sorting allowed user to be using both mobile and desktop, there isn't a way to filter the result. sometimes it might be good to understand if that has any impact for user's result. there might not be any for a test like this ----- ### "Card sort for my 7. semester project" — 4.0/5 > **Michelle** | *14 February 2023* | Civil Engineering | Recommendation rating: 7.0/10 > > **Pros**: It’s remote friendly and intuitive for most users. The card sort is well mapped to an in real life experience of such a task. My card sort existed of 65 cards, which is not really recommended to use by UXtweak, but it was still possible for the testpersons to get an ok overview of the carpets to sort and the categories the made. The list of cards to be sorted force them to interpret one carpet at a time as they have to drag them over in categories. This might not have been carried out as thorough in real life scenario. > > **Cons**: Due to my amount of cards, the analysis tools where confusing to interpret simply because of the big amount of data. Moreover would it be nice with some more analysis tools such as MDS - multi dimensional scaling. Which I could have benefitted from. ----- ### "Great option for educational and non-profit organizations" — 5.0/5 > **Zuzana** | *28 October 2022* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: The fact that it offers a free plan as well as generous discounts for nonprofit organization. This allowed me to take advantage of professional research tools even though we do not have a budget for them. > > **Cons**: I needed to run a simple card sorting excercises and some surveys to collect feedback. The platform offer a lot of options I didnt need, so it can be a bit overwhelming at first. > > Really good , support service is really helpful and patiente, they answer all of my (rookie) questions. ----- ### "Excellent user experience combined with excellent support team" — 5.0/5 > **Ecem** | *10 February 2023* | Design | Recommendation rating: 10.0/10 > > **Pros**: UXTweak's best feature is its intuitive interface and ready-made tools which save tons of time while designing UX test. All the built-in animations and page transitions were welcomed by the participants of the focus groups I organised. So, it is not only helpful for me as a researcher, but also for the people who take the tests. So far it is the best UX tool I ever used. > > **Cons**: The layout of the dashboard might be unfamiliar at first, but after setting up a couple of test you get used to it and everything fall into place. Further, their support team is super helpful. There is live chat option, as well as the contact form. They got back to me in the same day with tons of tips and solved all the problems I had. > > My experience of UXTweak as a doctoral researcher was excellent as the tools it provide helped me to run smooth UX tests and focus groups. Later, when I had some technical difficulties their support team stepped in immediately and solved all the issues I was facing. UXTweak will stay as my go-to address whenever I need to run a UX test. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/221413/uxtweak?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/221413/uxtweak) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data