About Zoiper

Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider. It aggregates contacts from various sources such as Outlook, Windows, Android, iOS and all incoming calls to create an address book. Text, voice and video communications are encrypted to prevent eavesdropping. Zoiper can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition. Users can combine Zoiper’s dialer with other VoIP service providers or they can have multiple providers for different destinations in order to get a price bargain for each region. Zoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction. Support is provided via online forum and email.
Zoiper Software - Chat
Zoiper Software - Custom branding
Zoiper Software - File transfer
Zoiper Software - Video calling
Zoiper Software - Settings
Zoiper Software - Chat - thumbnail
Zoiper Software - Custom branding - thumbnail
Zoiper Software - File transfer - thumbnail
Zoiper Software - Video calling - thumbnail
Zoiper Software - Settings - thumbnail

Zoiper pricing

Zoiper has a free version and offers a free trial. Zoiper paid version starts at €49.95/one-time.

Starting Price:
€49.95/one-time
Free Version:
Yes
Free trial:
Yes

Alternatives to Zoiper

Zoiper Reviews

Feature rating

Value for Money
4.5
Functionality
4.2
Ease of Use
4.4
Customer Support
4.0
5 reviews of 108 View all reviews
Renan
Renan
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/6/2021

Softphone for everyone

I used intensively and managed the use of this software in a call center, fully operational and meeting demand.

Pros

A softphone that is small and easy to use, available for the most varied platforms and with clean and clear configurations.

Cons

Compatibility with some other communication features require more specific configurations.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 14/4/2020

Calling expert for Covid Crisis

It is nice addition to the store.
It's makes global calling experience more worthy.
It's helps to record the calls over cloud and that is very important for business quality prospective.
It helps to leave your phone systems or equipment forget without any second thought.
It helps to work from any corner of the world without any dependency of IT which was a big concern for organization,.
Thats all for now and once again Zoiper will go high ,I can tell you.

Pros

What i really like is the way it helps the 21st business who are experiencing critical time across the globe due to Covid 19 epidemic, which compelled people to lock down at home but help your employer at work. I feel like due to such wealthy and powerful tool or software like zoiper this has been possible for employee like us to deliver the best ,disregard small challenges at your new work desk at home.As 21century organization work across the globe as common thing but this software really helps to overcome the calling challenges, server,security,equipment etc and most importantly it deliver absolute security to connect across the globe in the same way a secure connection provided at your organization desk for business for which organization spends millions and billions ,using phone systems , record calls for quality,monitoring , individual lines extension etc.It make things so easy for a global business to survive with more determination which cannot be easily forgotten.I think it took all the pain a business was striving for to fulfill the needs of one's organization .It feels amazing to explore such softwares more and more.

Cons

It's only two weeks I am using this software and their is lot to explore .only thing I could say it's amazing however my personal feeling about this software is I think The FAQ section needs to be looked into .few more details would be more helpful to use by a newcommer

Agustin Dario
Agustin Dario
  • Industry: Wine & Spirits
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 24/5/2021

Recommendable

It is an alternative software in my opinion, I would not choose it as the first option. Also, it is not software for everyone, many colleagues who do not understand much about technology or even new people in the office at first it is difficult to train them.

Pros

I like that it is an alternative to the usual program that we use to make outgoing calls from the office.

Cons

Sometimes it locks up and leaves calls on hold and you cannot use the computer on which it is installed.

kariuki
kariuki
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 25/12/2018

Zoiper review

Zoiper has been helpful softphone, no need to buy hardware phones at our organization. Getting it for free has been great and paying a little more amount for more features.

Pros

Its easy to integrate along multiple operating systems (Mac OS, windows etc). The audio quality is also okay, once installed users can easily use it without strain, also it doesn't annoy with unnecessary updates. Try it for your SIP/VoIP account

Cons

The User Interface can be made more appealing to users. On my PC once I disconnect my headphones and get them back, the software doesn't switch the speakers to headphones you have to go to settings then audio to select speakers. Also can't use same account on multiple devices.

Jonathan
Jonathan
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 16/11/2017

ZoiPer softphone does the trick

Pros

ZoiPer has given us the ability to dial multiple phone numbers from the computer, opposed to dialing numbers on a traditional desk phone. Paired with our high-speed dialer software PIMSware, one sales agent can call up to five phone numbers simultaneously and the first one to pick up will be connected.

We have used ZoiPer plainly for its VoIP ability, but I have noticed there are a lot more features with the mobile version. I have used it on a tablet for business communications, and it presents itself to be more professional than say Skype or Messenger.

Cons

The appearance/design of ZioPer looks outdated. It is reminiscent of the mp3 player WINamp from decades ago. Other than that, I have no complaints of it's functionality.

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