About Mad Mobile Restaurant POS

Mad Mobile provides an easy-to-use POS that owners will learn like a pro in a short amount of time. The restaurant management system takes care of everything in one place with integrated online ordering, curbside pickup, reservations, and menu organization. With the POS, restaurant staff can easily place and modify orders. Mad Mobile’s payment cube can accept all forms of payment, including through a customer’s phone with Apple Pay or Google Pay. With online ordering and curbside pickup, you can eliminate digital walkaways, send order updates to customers, and save pricey commission fees from other providers. You can expand your system by adding tablets for tableside ordering. You can increase your speed of service, improve order accuracy, and elevate your average order value by 33%. With QR code payments, the process speeds up time for the customer and lowers wait times. The Restaurant POS benefits independent restaurant owners who want to replace their current POS or don’t have a cloud-based system. Mad Mobile also benefits small to mid-size chains looking to extend the service of the existing POS system. Restaurant owners can feel comfortable because Mad Mobile has free 24/7 customer support where staff can reach the customer service team via call, email, text, or chat.
Mad Mobile Restaurant POS Software - CAKE Online Ordering
Mad Mobile Restaurant POS Software - CAKE Guest Manager
Mad Mobile Restaurant POS Software - CAKE Product Suite
Mad Mobile Restaurant POS Software - CAKE POS Reports
Mad Mobile Restaurant POS video
Mad Mobile Restaurant POS Software - CAKE Online Ordering - thumbnail
Mad Mobile Restaurant POS Software - CAKE Guest Manager - thumbnail
Mad Mobile Restaurant POS Software - CAKE Product Suite - thumbnail
Mad Mobile Restaurant POS Software - CAKE POS Reports - thumbnail

Mad Mobile Restaurant POS pricing

Mad Mobile Restaurant POS does not have a free version. Mad Mobile Restaurant POS paid version starts at US$69.00/month.

Starting Price:
US$69.00/month
Free Version:
No
Free trial:
No

Alternatives to Mad Mobile Restaurant POS

Square Payroll

Square Payroll is a full-service payroll solution that helps small businesses pay employees through online payroll...

NCR Aloha

Aloha POS (point of sale) is a cloud-enabled solution designed for various types of businesses in the restaurant...

QuickBooks Desktop Pro

QuickBooks Pro helps to automate the billing and invoicing process and work order management from a single reconciliatio...
Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers....

POSitouch

POSitouch is a cloud-based restaurant POS platform. It offers POS solutions for sales reporting, time and attendance,...

Restaurant Systems Pro

Restaurant Systems Pro is a restaurant and workforce management solution, which assists businesses with pricing...

Mad Mobile Restaurant POS Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.7
Customer Support
4.6
5 reviews of 462 View all reviews
Ed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/6/2018

Affordable, Effective, and easy to use POS System

I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy

Pros

The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.

Cons

Can't use terminal when someone is using the manager functions on other terminal. There are some short delays in running reports at times.

Response from CAKE from Sysco

Thanks for your review, Ed! We are happy to hear that you are finding a lot of value and ease of use with your CAKE Point of Sale. We appreciate your feedback, I will pass this on to our Product Team. I know we are working on making a few improvements to reporting that will be coming out soon.

Replied 2/7/2018
Braden
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 30/3/2021

Who Doesn't LOVE CAKE?

The data that CAKE provides me is incredibly valuable to our business. We love it!

Pros

We don't spend any time on training new team members to use our POS System (CAKE). Seriously, it's so easy we show them a few features and they are running it like a pro on day one. That in it's self has saved us a ton of payroll we use to spend on training.
From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful!

Cons

Negatives only fall on one piece of the equipment. The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
There are no other negatives about CAKE.

Alternatives Considered

Square Point of Sale, Clover and Toast POS

Reasons for Choosing Mad Mobile Restaurant POS

To provide my customers a better more efficient experience and to allow our team members an easy to use system that we as owners could easily track.

Reasons for Switching to Mad Mobile Restaurant POS

Cake seemed to have a more durable product. The biggest reason was....When I spoke with all the sales staff from the different companies the CAKE representatives were the only ones that never talked negatively about their competitors. That let me know they didn't need to degrade the other guys, they had faith in the system they were selling. I now have the same faith in CAKE.
Vangjel
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
1
Ease of Use
3
Customer Support
3

3
Reviewed on 10/4/2021

If you don't want features that will help your restaurant grow this is it.

Benefits - very few, its a processing and pos basic.
Issues - many, but do get resolved.
Features - literally almost nothing. you get basic reporting.
We switched to Toast.

Pros

Its useful that this POS offers 3 party features to install, to bad you gotta pay of them.
Reports are easy to understand, what comes in and what your taxes are.
Easy point of sale to use for your staff.

Cons

Alright after 2+ years of using Cake here it is for you guys.

1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues.

Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix.

Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for it to load.

As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING.
Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you.

Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting.

Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115.

Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte

Jojo
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/4/2020

Must have “POS”

Overall Cake is head and shoulders above the rest! If you are thinking of going with Harb.rt.uch think again!!! Cake will put all other systems to bed!!

Pros

The system is extremely easy to operate and customize

Cons

Everything seems to be exactly how it should be

Alternatives Considered

Clover and Toast POS

Reasons for Choosing Mad Mobile Restaurant POS

Processing fees, per swipe fees, monthly fees, cost of product free.... not free.... etc! Cake has saved me $875+ Month after month

Switched From

Harbortouch POS

Reasons for Switching to Mad Mobile Restaurant POS

The cost plus simplicity of the product along with the diversity made the decision extremely easy!!! Oh now I get to work with [SENSITIVE CONTENT HIDDEN]!!!! If you and your team can’t figure something out she will!!!
Kevin
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/9/2021

CAKE is simply the BEST

A++++++++++++++++++ System and customer service!!!

Pros

The accessibility, functionality, storage and speed of the system in general. THE SEARCH BAR OMG!!!!

Cons

The chip readers inconsistency. The inability to be able split items more than 1 in a time.

Alternatives Considered

Clover and TouchBistro

Reasons for Choosing Mad Mobile Restaurant POS

Honestly... The tipping point was the card fee. But since then it has been awesome. Why we are staying put!!!

Switched From

TouchBistro

Reasons for Switching to Mad Mobile Restaurant POS

Everything said in the comments before

Related categories