About Mad Mobile Restaurant POS









Mad Mobile Restaurant POS pricing
Mad Mobile Restaurant POS does not have a free version. Mad Mobile Restaurant POS paid version starts at US$69.00/month.
Alternatives to Mad Mobile Restaurant POS
Mad Mobile Restaurant POS Reviews
Feature rating

- Used Daily for 2+ years
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Review Source
Affordable, Effective, and easy to use POS System
I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy
Pros
The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.
Cons
Can't use terminal when someone is using the manager functions on other terminal. There are some short delays in running reports at times.
Response from Mad Mobile
Thanks for your review, Ed! We are happy to hear that you are finding a lot of value and ease of use with your CAKE Point of Sale. We appreciate your feedback, I will pass this on to our Product Team. I know we are working on making a few improvements to reporting that will be coming out soon.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Who Doesn't LOVE CAKE?
The data that CAKE provides me is incredibly valuable to our business. We love it!
Pros
We don't spend any time on training new team members to use our POS System (CAKE). Seriously, it's so easy we show them a few features and they are running it like a pro on day one. That in it's self has saved us a ton of payroll we use to spend on training.
From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful!
Cons
Negatives only fall on one piece of the equipment. The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
There are no other negatives about CAKE.
Reasons for Choosing Mad Mobile Restaurant POS
To provide my customers a better more efficient experience and to allow our team members an easy to use system that we as owners could easily track.Reasons for Switching to Mad Mobile Restaurant POS
Cake seemed to have a more durable product. The biggest reason was....When I spoke with all the sales staff from the different companies the CAKE representatives were the only ones that never talked negatively about their competitors. That let me know they didn't need to degrade the other guys, they had faith in the system they were selling. I now have the same faith in CAKE.- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
If you don't want features that will help your restaurant grow this is it.
Benefits - very few, its a processing and pos basic.
Issues - many, but do get resolved.
Features - literally almost nothing. you get basic reporting.
We switched to Toast.
Pros
Its useful that this POS offers 3 party features to install, to bad you gotta pay of them.
Reports are easy to understand, what comes in and what your taxes are.
Easy point of sale to use for your staff.
Cons
Alright after 2+ years of using Cake here it is for you guys.
1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues.
Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix.
Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for it to load.
As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING.
Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you.
Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting.
Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115.
Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
QSR Review of POS
Everything from the beginning was easy to understand and use.
Pros
I deeply appreciated the user friendly interface and knowledgeable, profession customer support at all times.
Cons
Cake was not ready for the feature I needed at the time which was future scheduling of online orders.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Very user-friendly on the front end, somewhat clunky on the back end
Overall, our experience has been great. Before switching to CAKE we were using Square, which worked well when we were just a small cafe, but now that we've gown into a full service restaurant it's made a huge difference having a system built specifically for the industry.
Pros
The POS is very intuitive - very little training is needed before staff have it figured out. It's also very customizable so we've been able to get tickets and receipts to print exactly how we want them to.
Cons
Editing the menu is pretty arduous. There are a lot of steps involved in changing just one item and there still seem to be a few bugs to sort out. The reports are also more limited than we would like and present the data as lists of numbers rather than charts, which would be easier to digest.
Response from Mad Mobile
Hi Anna, thank you for taking the time to write a review.
We are glad to hear that you were able to grow to a full-service restaurant and decided to partner with us.
We pride ourselves on being simple and intuitive and we are happy to hear that little training was required for your staff.
Thank you for your candor, we are always looking to make improvements to our Point of Sale.