--- description: Review of Groove Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Groove | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Consulting CRM Software](/directory/3837/consulting/software) > [Groove](/software/224461/groove) # Groove Canonical: https://www.softwareadvice.ie/software/224461/groove Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/224461/groove?page=2) > Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. Groove’s sales engagement platform drives more revenue through connected and consistently great sales execution. It makes your sales strategy actionable, reinforces your custom playbook, and applies AI-driven insights that help sellers learn, evolve, and win. Groove enables more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Groove has ranked \#1 in enterprise customer satisfaction on G2 for four consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020. To learn more, visit https://groove.co. > > Verdict: Rated **4.7/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 146 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Groove.co - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Pricing is tailored based on team requirements. Standard Package: Groove Core Optional Upgrade: Unlimited Groove Flow Optional Add-on: Groove Dialer - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Auto-Dialer - Business Process Automation - CRM - Calendar Management - Calendar Sync - Call Logging - Call Recording - Call Tracking Metrics - Campaign Analytics - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (9 total) - Gmail - Highspot - LinkedIn for Business - Microsoft Outlook - Qualified - Salesforce Sales Cloud - Seismic - Sendoso - Vidyard ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Consulting CRM Software](https://www.softwareadvice.ie/directory/3837/consulting/software) ## Related Categories - [Consulting CRM Software](https://www.softwareadvice.ie/directory/3837/consulting/software) - [Sales Force Automation Software](https://www.softwareadvice.ie/directory/254/sales-force-automation/software) - [Banking CRM Software](https://www.softwareadvice.ie/directory/336/banking-crm/software) - [Hotel CRM Software](https://www.softwareadvice.ie/directory/339/hospitality-hotel-resort-crm/software) - [Gaming and Casino CRM Software](https://www.softwareadvice.ie/directory/340/gaming-casino-crm/software) ## Alternatives 1. [Mailchimp](https://www.softwareadvice.ie/software/111921/mailchimp) — 4.5/5 (17572 reviews) 2. [Constant Contact](https://www.softwareadvice.ie/software/397812/constant-contact) — 4.3/5 (2912 reviews) 3. [Freshsales](https://www.softwareadvice.ie/software/113796/freshsales) — 4.5/5 (621 reviews) 4. [Mixmax](https://www.softwareadvice.ie/software/168865/mixmax) — 4.6/5 (236 reviews) 5. [GlassHive](https://www.softwareadvice.ie/software/355500/glasshive) — 4.7/5 (103 reviews) ## Reviews ### "Great tool to align Customer Success and Sales" — 5.0/5 > **Chad** | *9 December 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: We love the auto-logging of emails to Salesforce.com. It's a very easy tool to set up and deploy. Due to its great integration with Gmail, we had a better understanding of the communication frequency we had with our clients. The email templates were also very beneficial. > > **Cons**: I often found out that the Salesforce.com integration was broken for a user after the fact. It would be helpful to have sent alerts to the admins. > > It was a very positive experience with Groove and I would highly recommend the product as a communication tool. ----- ### "Great Tool" — 5.0/5 > **Nicole** | *31 July 2018* | Banking | Recommendation rating: 10.0/10 > > **Pros**: I love the email tracking. It's always a plus to know when your email has been opened or read. I also love the fact that I can set a reminder on the actual email. > > **Cons**: I wish that we could send multiple personalized emails to clients. For example, I would like to say Good Morning Mr. or Mrs. XYZ but have the body of the email verbiage remain the same. There are times we need to send 20 emails to customers all at once but do not want to have all of the email addresses visible to other clients. > > I have't had any issues with Groove. ----- ### "Makes Mass Communication Easy" — 5.0/5 > **Angela** | *5 December 2019* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I like that I can have so many saved templates to be able to reach everybody that I need to in a timely manner. > > **Cons**: I wish you could have a specific schedule for every day's date vs one general weekly schedule in the calendar. ----- ### "Game changing tool" — 5.0/5 > **Sam** | *3 August 2018* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I absolutely love Groove and it's ability to power my sales engagement. The integration with Gmail and Salesforce are seamless. It works like a charm. > > **Cons**: I have no complaints about this software and would recommend it for any organization that uses Salesforce. > > I am a huge proponent of Groove. It makes my life easier and helps my organization maximize value from our investment in Salesforce. ----- ### "Consolidate team email in one spot" — 5.0/5 > **Jessica** | *30 July 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love Groove and have enjoyed using it for the past year and a half\! Everything can be found in my team's folder and new templates can be uploaded easily. > > **Cons**: It can be difficult to integrate new teammates into this software. However, we have had a mostly positive success rate. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/224461/groove?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/224461/groove) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data