--- description: Review of Marsello Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Marsello | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Advocacy Software](/directory/4271/customer-advocacy/software) > [Marsello](/software/225379/goody) # Marsello Canonical: https://www.softwareadvice.ie/software/225379/goody Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/225379/goody?page=2) > Marsello is an omnichannel loyalty platform that scales as your business grows. Everyone from small business owners to large franchises love Marsello for loyalty. It’s quick to set up, easy to run, and simple to measure. First, it integrates with all major POS and eCommerce platforms. This means brands can get complete oversight of their sales data and customer journeys, no matter where people shop with them. Second, you can start right out of the box, or customize everything—think branding, earn options, tiers, points expiry. Last, the platform can scale with you as you grow. Need advanced loyalty tools? Want to bring loyalty, email and SMS campaigns all under one roof? It’s all possible in Marsello. Ready to launch fast, and see results faster? Get started today. > > Verdict: Rated **4.3/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 104 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Marsello - **Location**: Auckland, New Zealand - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$60.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Marsello offers a 14-day free trial. Paid plans start from $100/month, based on the customer database size and the number of eCommerce/POS sites connected. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 175 more ## Features - Activity Dashboard - Activity Tracking - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Client Portal - Communication Management - Contact Management - Customer Accounts - Customer Activity Tracking - Customer Engagement - Customer Profiles - Customer Segmentation - Customer Surveys - Customisable Branding - Customisable Reports - Customisable Templates - Data Import/Export ## Integrations (19 total) - BigCommerce - Cin7 Omni - Ecwid - Genius - Genius iPad Pos System - Instagram - Judge.me - Klaviyo - Lightspeed - Lightspeed Restaurant - Lightspeed Retail - Lightspeed eCommerce - Mailchimp - Meta for Business - Shopify ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Advocacy Software](https://www.softwareadvice.ie/directory/4271/customer-advocacy/software) ## Related Categories - [Customer Advocacy Software](https://www.softwareadvice.ie/directory/4271/customer-advocacy/software) - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) - [Referral Software](https://www.softwareadvice.ie/directory/4568/referral-management/software) ## Alternatives 1. [Guusto](https://www.softwareadvice.ie/software/105459/guusto) — 4.9/5 (3806 reviews) 2. [Kangaroo](https://www.softwareadvice.ie/software/324113/kangaroo) — 4.9/5 (256 reviews) 3. [RepeatMD](https://www.softwareadvice.ie/software/427882/repeatmd) — 4.4/5 (191 reviews) 4. [Referrizer](https://www.softwareadvice.ie/software/153952/referrizer) — 4.8/5 (197 reviews) 5. [Smile.io](https://www.softwareadvice.ie/software/329197/smile-io) — 4.9/5 (67 reviews) ## Reviews ### "Goody review 2019" — 3.0/5 > **Shannay** | *12 March 2019* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: Relatively easy for customers to navigate in store on the tablet > > **Cons**: Not as easy on the app for smart phones - not even I use the phone app > > Customer service can most definitely be improved considering the cost. Overall customers are happy when they are able to redeem their points and since it's managed by an app as opposed to being done manually by myself it's a good thing to have. ----- ### "Wild Pear Kitchen can't imagine doing business with out Marsello" — 5.0/5 > **Bill** | *30 November 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It's hard to pinpoint any one feature that's better than the other the longer it's in place the more powerful it becomes for our business, we can't imagine not using Marsello in our Hospo business now > > **Cons**: I would like to see some additional tools with regard to list management top of mind is a filter for Duplicate accounts (name wise) also it would be good to be able to sort new signups and be able to show more than 50 rows at a time 100 would be betterThere is a grey area around implementing and accessing the online widget > > Traditional Hospitality businesses actually know very little about their customers buying habits and have no ability to, with Marcello the insights are incredibly powerful, and the loyalty that is created thru rewards is a game changer ----- ### "Great product" — 5.0/5 > **Marie** | *17 September 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use, clients and staff find it simple and efficient. > > **Cons**: Nothing everything fine. Software works well and we have no issues > > No issues with goody ----- ### "A great all round marketing tool" — 5.0/5 > **Walt** | *10 May 2022* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The loyalty programme is great. It also does really well in tying together our bricks and mortar and ecommerce offerings. > > **Cons**: Probably the reporting. Could be more customizable, but still pretty good. > > Great. Excellent customer support as well. With one on one support when I need it. ----- ### "Goody review" — 5.0/5 > **Verified Reviewer** | *27 April 2019* | Writing & Editing | Recommendation rating: 8.0/10 > > **Pros**: Campaigns made here are good to attract the customers to your program. You can also give loyalty points to any customer for his loyalty. > > **Cons**: Thus software was a bit complex to understood by me for the first time. Later I learned how to use it. But they should give a basic description about each and everything in the software. > > Goody has making my business vast by attracting more people to my blog. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/225379/goody?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/225379/goody) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data