---
description: Review of Kibo eCommerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kibo eCommerce | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Multi-Channel eCommerce Software](/directory/4218/multi-channel-ecommerce/software) > [Kibo eCommerce](/software/226981/kibo-ecommerce-solution)

# Kibo eCommerce

Canonical: https://www.softwareadvice.ie/software/226981/kibo-ecommerce-solution

> Kibo eCommerce is a cloud-based solution that provides B2C and B2B eCommerce businesses with tools to manage sales orders and marketing campaigns on a centralized platform. Professionals can use the dashboard to generate administrative reports and gain an overview of customer activities through actionable analytics.

Key features of Kibo’s eCommerce platform include label printing, email notifications, catalog management, drag-and-drop interface, trend monitoring and more. Supervisors can provide clients with multiple shipping methods, manage website content using the built-in WYSIWYG editor and personalize customers’ journeys according to their preferences.

Kibo eCommerce enables businesses to integrate the platform with various third-party applications.
> 
> Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kibo
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Kibo Software directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Catalog Management
- Channel Management
- Customer Management
- Customer Touchpoints
- Data Synchronisation
- De-Coupled Front & Back Ends
- Drag & Drop
- Electronic Payments
- Inventory Management
- Inventory Optimisation
- Inventory Tracking
- Marketplace Integration
- Mobile Access
- Mobile Commerce
- Multi-Channel Marketing
- Multi-Currency

## Integrations (5 total)

- Adobe Acrobat Reader
- Adyen
- Elevate
- PayPal
- authorize.net

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Multi-Channel eCommerce Software](https://www.softwareadvice.ie/directory/4218/multi-channel-ecommerce/software)

## Related Categories

- [Multi-Channel eCommerce Software](https://www.softwareadvice.ie/directory/4218/multi-channel-ecommerce/software)
- [eCommerce Software](https://www.softwareadvice.ie/directory/4340/ecommerce/software)
- [Headless eCommerce Platforms](https://www.softwareadvice.ie/directory/4080/headless/software)
- [B2B eCommerce Platforms ](https://www.softwareadvice.ie/directory/4328/b2b-ecommerce-platform/software)

## Alternatives

1. [Adobe Commerce](https://www.softwareadvice.ie/software/140305/magento-commerce) — 4.3/5 (655 reviews)
2. [Wholesale Suite](https://www.softwareadvice.ie/software/241434/wholesale-suite) — 4.9/5 (88 reviews)
3. [B2B Wave](https://www.softwareadvice.ie/software/107925/b2b-wave) — 4.9/5 (51 reviews)
4. [Shopamine](https://www.softwareadvice.ie/software/408660/shopamine) — 5.0/5 (30 reviews)
5. [Salesforce Commerce Cloud](https://www.softwareadvice.ie/software/103196/salesforce-b2c) — 4.6/5 (97 reviews)

## Reviews

### "12 years of experience with this reliable platform" — 5.0/5

> **Verified Reviewer** | *28 October 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Reliable, trustworthy software to build our 5 ecommerce sites on.
Hosted platform means someone else is constantly monitoring the performance and hardware needs of our sites.
Out of box features are smooth, polished and easy to use.
> 
> **Cons**: Customizations for specific business needs can take time and money to accomplish.
Support lately (Kibo, not Marketlive) has been disappointing.
> 
> Overall, a great platform for hosting multiple sites in a single admin with ease.
Very reliable and a great partner.
Professional features and an exceptional integration/migration team.
The only real complaint we have is our most recent experiences with support.

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### "Positive review" — 4.0/5

> **Galateya** | *15 September 2024* | Computer Networking | Recommendation rating: 8.0/10
> 
> **Pros**: The platform is easy to use and the order management was easy
> 
> **Cons**: Sometimes the processed refunds got stuck and caused customers problems
> 
> My overall experience with Kibo is positive

-----

### "KIBO  was fine until we found something better" — 3.0/5

> **Christine** | *27 September 2019* | Plastics | Recommendation rating: 4.0/10
> 
> **Pros**: Straight forward platform, integrated into our website with ease. We have our own developers so the process was fairly seamless. This is great for basic usage within an e-commerce platform.
> 
> **Cons**: API integration was not what we were looking for - Platform did not provide the ability to communicate with our Marketing or ERP software

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### "Customer for 6 years" — 5.0/5

> **Maria** | *25 October 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Very intuitive, robust, comprehensive and most of all solid in performance and security. Fairly easy to add in partner functionality in marketing or other areas over the years.
> 
> **Cons**: For the version we were on there were several modules. That can be a good thing or a bad thing, but depending on how many parts you need, the costs could add up quickly.
> 
> Kibo is on top of industry best practices and near cutting if not leading edge technology. We never felt like we needed to push Kibo to add this or that -  they brought it to market.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/226981/kibo-ecommerce-solution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/ecommerce/kibo-ecommerce-solution-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/226981/kibo-ecommerce-solution> |
| en-GB | <https://www.softwareadvice.co.uk/software/226981/kibo-ecommerce-solution> |
| en-IE | <https://www.softwareadvice.ie/software/226981/kibo-ecommerce-solution> |
| en-NZ | <https://www.softwareadvice.co.nz/software/226981/kibo-ecommerce-solution> |

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