--- description: Review of KIBO Commerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: KIBO Commerce | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Multi-Channel eCommerce Software](/directory/4218/multi-channel-ecommerce/software) > [KIBO Commerce](/software/226981/kibo-ecommerce-solution) # KIBO Commerce Canonical: https://www.softwareadvice.ie/software/226981/kibo-ecommerce-solution > KIBO is a MACH-certified, composable commerce platform designed for retailers, manufacturers, wholesalers, and distributors to handle complex business requirements, such as account-based pricing, multi-site catalogs, and layered promotions. KIBO unifies B2B and B2C eCommerce, Order Management, and Agentic on a single, API-first architecture. Our platform enables enterprises to manage multiple business models (i.e., D2C, B2B2C) from one source of truth. Key capabilities include LLM-agnostic AI Agents for autonomous merchandising and service, complex pricing/promotions, and real-time shopping assistance. KIBO’s modularity allows brands to augment existing systems with specific Packaged Business Capabilities (PBCs) or migrate incrementally without a costly replatform. Key features include contract pricing \& quotes for B2B, reverse logistics, cart \& checkout, subscriptions, AI search, AI Agents, headless CMS, catalog management, product configuration, promotion management, and MCP server. > > Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 4 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Kibo - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 82 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Barcode/Ticket Scanning - Bulk Ordering - CRM - Campaign Management - Catalog Management - Channel Management - Communication Management - Content Management - Conversion Tracking - Credit Card Processing - Customer Accounts - Customer Database ## Integrations (50 total) - Acumatica Cloud ERP - Adobe Acrobat Reader - Adobe Commerce - Adobe Experience Manager - Adyen - Affirm - Akeneo Product Cloud - Algolia - Amazon Pay - Amazon Seller Tool - Amplience - Apple Pay - Avalara - Bloomreach - CardConnect ... and 35 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Multi-Channel eCommerce Software](https://www.softwareadvice.ie/directory/4218/multi-channel-ecommerce/software) ## Related Categories - [Multi-Channel eCommerce Software](https://www.softwareadvice.ie/directory/4218/multi-channel-ecommerce/software) - [eCommerce Software](https://www.softwareadvice.ie/directory/4340/ecommerce/software) - [Headless eCommerce Platforms](https://www.softwareadvice.ie/directory/4080/headless/software) - [B2B eCommerce Platforms ](https://www.softwareadvice.ie/directory/4328/b2b-ecommerce-platform/software) ## Alternatives 1. [Adobe Commerce](https://www.softwareadvice.ie/software/140305/magento-commerce) — 4.3/5 (658 reviews) 2. [B2B Wave](https://www.softwareadvice.ie/software/107925/b2b-wave) — 4.9/5 (52 reviews) 3. [Wholesale Suite](https://www.softwareadvice.ie/software/241434/wholesale-suite) — 4.9/5 (88 reviews) 4. [Shopamine](https://www.softwareadvice.ie/software/408660/shopamine) — 5.0/5 (30 reviews) 5. [Salesforce Commerce Cloud](https://www.softwareadvice.ie/software/103196/salesforce-b2c) — 4.5/5 (100 reviews) ## Reviews ### "12 years of experience with this reliable platform" — 5.0/5 > **Verified Reviewer** | *28 October 2019* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Reliable, trustworthy software to build our 5 ecommerce sites on. Hosted platform means someone else is constantly monitoring the performance and hardware needs of our sites. Out of box features are smooth, polished and easy to use. > > **Cons**: Customizations for specific business needs can take time and money to accomplish. Support lately (Kibo, not Marketlive) has been disappointing. > > Overall, a great platform for hosting multiple sites in a single admin with ease. Very reliable and a great partner. Professional features and an exceptional integration/migration team. The only real complaint we have is our most recent experiences with support. ----- ### "Positive review" — 4.0/5 > **Galateya** | *15 September 2024* | Computer Networking | Recommendation rating: 8.0/10 > > **Pros**: The platform is easy to use and the order management was easy > > **Cons**: Sometimes the processed refunds got stuck and caused customers problems > > My overall experience with Kibo is positive ----- ### "KIBO was fine until we found something better" — 3.0/5 > **Christine** | *27 September 2019* | Plastics | Recommendation rating: 4.0/10 > > **Pros**: Straight forward platform, integrated into our website with ease. We have our own developers so the process was fairly seamless. This is great for basic usage within an e-commerce platform. > > **Cons**: API integration was not what we were looking for - Platform did not provide the ability to communicate with our Marketing or ERP software ----- ### "Customer for 6 years" — 5.0/5 > **Maria** | *25 October 2019* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Very intuitive, robust, comprehensive and most of all solid in performance and security. Fairly easy to add in partner functionality in marketing or other areas over the years. > > **Cons**: For the version we were on there were several modules. That can be a good thing or a bad thing, but depending on how many parts you need, the costs could add up quickly. > > Kibo is on top of industry best practices and near cutting if not leading edge technology. We never felt like we needed to push Kibo to add this or that - they brought it to market. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/226981/kibo-ecommerce-solution) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data