Enterprise Suite

Pros

It is very truthful in that one can be able to hire, and manage their freelancers. It offfers flexibility in acquiring talent.

Cons

High fees are charged, the fees are too high for those who are starting their business and for freelancers. It is also very difficult to start a career due to competition.

Pros

Easy to use, fair rates, and huge exposure. I've been able to build and grow my business across the US and internationally using Enterprise Suite.

Cons

There is much more flexibility for clients to update contract details than for contractors. As a contractor, I cannot increase my rate unless I choose to do so before the client and I are officially in contract. The only other way I can increase my rate is to end the current contract and start a new contract or have the client increase the rate from their end.

Alternatives Considered

Fiverr

Reasons for Switching to Enterprise Suite

Ease of use, available options, and array of products and services for Enterprise Suite far surpassed Fiverr.

Pros

This platform has a lot of good jobs and descriptions are on point

Cons

A lot of scammers tend to use this platform to steal money from people

Pros

It is an easy way to find a remote job all over the world

Cons

The increasingly high fees charged for the work done

Pros

Upwork has been my fastest method of hiring freelancers to work on my business-related projects. I have hired three people so far to help me with my business and it seems to be getting better as I have adapted to the platform. I heard about Upwork from someone in Los Angeles who was teaching dropshipping and e-commerce. I wasn't comfortable at the time using Upwork because I was a freelancer myself but as my projects became more complex and I became more busy promoting my business, I looked into Upwork to help people who were willing to help me make my business ventures come true.

Cons

Upwork doesn't have the best freelancers to choose from. Many of the freelancers I chose were those who were great in communication and were really willing to help me promote my brand, Kristie Kim Design. There are tons of freelancers to choose from, domestic and international, but I moved forward with the freelancers who stuck with me and kept contacting me. I don't like when freelancers ask me to pay outside of Upwork. If they ask for this, I do not end up paying as much as the freelancers found on Upwork. I understand Upwork takes a part of the payment when I hire a freelancer, but I find this as a safe option to keep a record of how much I spend hiring freelancers.

Alternatives Considered

Indeed

Reasons for Switching to Enterprise Suite

I chose Upwork over the alternative products because I don't have to pay an hourly rate or a salary to the freelancer. I can hire someone off of Upwork who is great in communication and have Upwork keep a track of how much I pay the freelancers. Everything is kept organized and there is extremely fast communication within the service. When I have issues, I contact customer support and problems get solved less than 24 hours on average.

Pros

Upwork allows you to connect with a variety of service professionals from all over the globe. Their online platform is very easy to use for beginners, and allows for relatively advanced search functionality so that you can find the talent you need. Their customer service reps are very prompt and helpful, and someone contacted me within 24 hours of posting my available job. In addition, their candidate review and endorsement section is very helpful during the selection process, as you can review which candidates have a proven work history.

Cons

The range of talent you can find on Upwork is almost too broad. In some instances, the price per hour can vary up to $100, depending on the experience and the location of the candidate. This can be a little overwhelming if you're a first time user and you unsure what to expect from the candidates. The communications policy with candidates is also very strict, and only allows you to contact communicate directly through the platform. While this may be sufficient for smaller projects, it is not conducive to larger project work.

Alternatives Considered

Indeed

Reasons for Choosing Enterprise Suite

Needed a cheaper, more search option for resourcing talent.

Switched From

LinkedIn Jobs and Indeed

Reasons for Switching to Enterprise Suite

Upwork has very user friendly functionality through their web application.

Pros

- Easy to find freelancers for various projects
- Payment Protection with contract handling and escrow
- Makes it easy to add employees so everyone can find freelancers to assist them

Cons

I love Upwork! I was a freelancer myself before I started using Upwork Enterprise to hire people for my nonprofit and it's even better than the free version!

Pros

The most powerful feature about Upwork enterprise suite is simply the talent pool on Upwork. As a startup, we firmly believe before hiring you should explore all other options to get something built and off the ground. We use Upwork across the business hiring diverse skillsets for missions to help us validate new products and processes. From there, this acts as a sensational hiring process because you can try multiple upworkers before meeting a candidate you want to hire full-time.

Cons

I think Enterprise suite could integrate AI to help with the process of writing job ads and streamlining the set up process. There is still a lot of guess work that goes into Upwork posting including being unclear about per hour wages and what to write to attract the right candidate. Using their vast data set, I am sure with the implementation of AI they can make this even more streamlined.

Pros

It is a platform that allows you to get work projects in which you can start even if you have little experience and you may be surprised by how much you can find to do and learn from each project you undertake. If you are dedicated and take into account the warnings of the platform not to contact clients outside the platform you can have great success. GO FORWARD!

Cons

Lately, they are exaggerating a bit the amount of Connects required to be able to apply for a job offer.

Pros

Easy payment processing and work flow management.

Cons

There may be incidents of scammers if not careful.

Pros

It connects you with multiple talents from all over the world in short time. Moreover, it allows you to pre-set your conditions for the talent you would choose.

Cons

It gives the talents with pro subscription a privilege and shows them first instead of their experiences.

Pros

You can easily find a job on your dashboard, which is most suitable according to you experties, just bid a job and wait a client response, and hence you can easily sell your skill on upwork.

Cons

New oppurtunity for new sellers, to getting raising talent badge on profile, which makes profile professional and present your skill importance.

Pros

Upwork is very easy to use from the standpoint of the freelancer. The platform also provides payment flexibility for the buyer while the seller can charge as much as the job is worth. Also, it is easy to charge clients per hour or per project, which is another amazing feature. Finally, it is quite easy to integrate Upwork into my freelance writing business.

Cons

One shortfall of Upwork is that it is not easy to navigate to your personal profile link to share to other platforms. In addition, Upwork has to improve on the availability of writing gigs so that buyers can find them. A difficult part may be the instant notification for jobs that you don't usually get on time.

Pros

The ability to find a wide variety of work that I can do from home, or indeed whilst traveling the world. Upwork has ensured I've never had to set foot in an office or retail environment for even 1 day of my working life!

Cons

The 20% commission that Upwork take is a bit high, however if you keep with the same job for a long time this does reduce to 10%. Also, all payments are done in US $ which can mean losing out with the exchange rate as I'm from the UK.

Pros

Upwork has the cheapest freelancers around. You can find someone to do any sort of task for a very affordable price and quickly turnaround time.

Cons

Because it is saturated by freelancers around the world, one has to really vet the freelancers to make sure that decent quality work is produced.

Pros

Easy to use time tracking that only requires one click to start and pause. Periodic activity and screenshot tracking is built in so it is more than just a time tracker. Offline time tracking is a big bonus to areas with unstable internet connection.

Cons

Time tracking is wonky and sometimes inaccurate. The app tries to track time in 10 minute increments so if you work under that amount, sometimes time isn't tracked. Periodic screenshots make it feel like big brother is watching you.

Pros

I like the wide selection of gigs available and the useful filters such as filtering Skills and when the Gigs were posted, e.g. you can search for Animation gigs by most Recent.

Cons

I love the wide selection of gigs available, however, I don't like how you need to pay for bids, it adds up over time, and for the most part I haven't received an actual gig as yet, and thus I've lost money.

Pros

There is any number of jobs available on Upwork, which provides freelancer with many different options. From an employer's point of view, it is a great tool as well as it provides information about the ratings, earnings, and skills of a freelancer. In addition, there are different packages and on-the-go options that allow for quick completion of urgent projects.

Cons

There are so many freelancers and jobs that some scams and bad offers might creep in. In addition, it has become a more difficult place for new users as getting good initial work to earn a quality score is not as easy as it was three or four years ago.

Pros

Upwork is a relatively simple website to use. It is constantly adding new work it has really aided me in obtaining new customers and assignments.
Despite the fact that I work, Upwork remains my preferred site for putting my freelancing abilities to use in my leisure time. It provides me with a source of money.

Cons

The only constraint is that it is pretty expensive but reasonable, and it is also highly stressful for freelancers to build up your reputation on Upwork and gain long term clients on Upwork.

Pros

Finding jobs on the platform, especially since new jobs are always updated to fit the required skills. Easy to use and very user-friendly. it is easy to identify the verified people and show the skills the employer needs.

Cons

Most features are easy to use however writing a proposal can be hectic especially for people who want to apply for a quick job. It should be made easier for applicants.

Pros

Something I really like about Upwork is the fact that you can get so much work done in such less rates

Cons

There’s nothing I really dislike about the software but one thing I think can be improved is their customer support response time

Pros

Upwork is an excellent platform for gaining new clients. I've worked with Upwork for several years and only have great experiences. I've also used the site as a Client, searching for services. I found my assistant through Upwork, and she's the best!

Cons

Upwork's take is 20%. I know that's the industry standard, but it's a lot. I feel I would be better served, and Upwork would also, by a smaller take resulting in more orders. I have to raise my rates 20% to cover the charges and that's unfair to my clients.

Pros

The user interface is very easy and great, there are tones of opportunities related to every field, everyone can find something to work on. The review and feedback option also helps a lot to boost your rating and get hired easily.

Cons

It's very hard to find a job and get hired at first, even though you have a good matching profile, first projects come very hard. Connects are paid now, and I think it is not fair, as anyway upwork charges its % from your income.

Pros

- It allowed me to hire the best talent for a couple of projects I was working on.
- All the communication, messages & attachments, is stored on Upwork
- Contracts with milestones clarify exactly what is expected from the freelancer
- Upwork escrow delivers the money to the freelancer once the business owners confirms the acceptance of the work

Cons

Not much; there are some talents that I could not find for a specific project, i.e. lawyers in Europe area

Pros

the software is secure for freelancers..

Cons

The charge is too high for the freelancers

Pros

Their commitment and recruitment always on point the way they investigate before recruiting someone tells you something.

Cons

You don't have to stress yourself finding Job seekers all the time just contacting them a few days

Pros

Hi I used Upwork for my work. It's a excellent site for freelancer. You can find world-class freelancer in Upwork marketplace

Cons

Please approve only experienced freelancer cause Upwork have lots of unexperienced freelancer

Pros

One of the best freelancing platforms out there in terms of security it provides for money transfers between seller & freelancer. I like so many things about this freelancing marketplace especially the hiring system. As a client, I can easily tell the freelancer what I need, and the suitable freelancers bid on the post, this process always helps me to find out a talented person. There is no spam here, freelancers are so serious about their job. Even I can pay the freelancer by using the best suitable method and way such as the hourly or fixed project.

Cons

I have used Upwork from both sides, as a freelancer and as a client. Overall everything was really amazing except few things from the freelancer side. Upwork certificate has a tight limitation, people who have WordPress related or other certificates, can't add it to their profile because there is no option. As a result, a freelancer can't add his perfect skill proof to the profile. Upwork has released a new feature called Project Catalog. This whole functionality seems not completed yet, there is no analytics option on it. There is another issue I've noticed from the client-side. If the payment method is not verified, freelancers don't bid on the job post. A new client who joined Upwork just now maybe one day or two days ago, they don't know anything about it. So, they send job posts without verifying their payment method. I think Upwork should have a functionality that no one can send job posts with an account that does not have a verified payment method.

Pros

Upwork provides a platform from which freelancers can build up clientele and scale their work/business. With a global reach, you can work with interesting businesses based anywhere in the world. I like that I am paid weekly, so it feels more like a regular job and that I have pay protection for every job completed through the platform. It prevents scams and freelancers not getting paid and gives peace of mind in knowing there are tons of people looking for freelancers, all you have to do is apply.

Cons

The biggest drawback is the 20% fee. When you take into consideration you have to pay taxes on top of that fee you are loosing about 40% of your income. There are also a few small technical things that are frustrating, like leaving the hiring person responsible for closing a job (they often don't know to do this).

Pros

Well, Upwork is a robust marketplace for both demand and supply of work which incorporates a lot of talented professionals with a profound set of skills all together in one marketplace. We often use Upwork to outsource several Professionals such as data analysts and Software Developers from around the globe. Upwork is also Ideal if you want a part-time job and you are looking to better your skills, then you can offer your services on Upwork and get paid in return

Cons

The only limitation is that It is quite costly but at the same justifiable and also on the part of freelancers it is quite hectic building up your reputation on Upwork and getting long term clients on Upwork

Pros

It's like having escrow and a mediator for any client/contractor relationship. I've worked as both a client and contractor on the platform and love what it offers.

As the client is that the fees are primarily paid by the contractor. I feel like perhaps this should be split between both parties, but that's just my two cents. It protects both client and contractor making sure that the work gets done before payment, and that the contractor gets paid if the work is completed to spec. They have a time tracking tool that takes screenshots of the contractors screen to ensure they are working on the client's project, and not billing for browsing FB or Twitter.

Cons

As a contractor, the initial fees are 20%, which feels a bit steep. They do add a lot of value in terms of the client pool, and I realize they are in it to make money, but as an American contractor competing in the global economy, I find I have to underprice my services to compete already, before the 20% cut that Upwork takes. I finally worked my way up to Top Rated, which means I only pay 10% on some projects, and the 20% can also be reduced on long term projects, but that's my only gripe. Otherwise, I love the marketplace it offers.

Important caveat:
What I mention above may be a perk if you are a client looking to hire talent on Upwork.

Pros

You can make decent money if you stick with Upwork long enough to build a strong reputation, earn a high job success score, and garner positive client reviews. I've connected with many long-term clients who are willing to pay my rates via the platform. Tracking time is easy and the messaging portal is a nice way to keep track of client communications, files, etc.

Cons

Unfortunately, it takes a while to build a good enough reputation that decent clients will consider you for lucrative jobs. Additionally -- and this is huge -- Upwork takes an enormous fee, 20%, on the first $500 of any job. At that point, the fee drops to "only" 10% (still huge). I do a lot of smaller one-off jobs that never reach the $500 mark, so I pay 20% on most of what I earn through Upwork. Additionally, if you initially connect with a client through Upwork, you have to work/get paid through the platform for a whopping 2 years before you're able to take your contract off-site. That 10-20% in fees really adds up over 2 years on long-term jobs.

Pros

Although I am doing a job, Upwork is still my favorite platform to utilize my spare time to use my skills as a freelancer. It’s a source of income for me. Upwork provides me the fastest way to interact with millions of freelancers worldwide. Almost every profession is available at Upwork, where we can utilize our skills to make money or get our project done. The way how to support the team of Upwork communicate with new freelancers is inspiring for me. They guide me at every stage to get my desire project. They told me how to build eye-catching proposals, set milestones, fix budgets, and more. Upwork also sharpens my skills, interacting with individuals to get hired for a specific project, making my communication skills better, an extra benefit of Upwork, and getting up. It’s not a complicated platform, easy to present yourself and your skills, convince the client and start earning by staying at home. Its job-finding mechanism is so cool; by applying filters, you can get the most favorite job. Freelancers bid for a proposal; instead, they can make their project sell out; it’s another fantastic feature for me.

Cons

Upwork has a strict policy for freelancers to use this platform reasonably. It's a fine thing, but when making a little mistake, they block your account witout telling the reason. In most cases, freelancers would not be able to withdraw the amount that they earned. But I am okay with it now, as these are requirements for fair use of this platform.

Pros

This app has made it so easy to apply to freelancing positions and go through the interview process. The chat feature is easy to use, the job search page is one of the best ones I've ever seen for a freelancing website, and the work tracker works really well. I also love the pay options they offer such as direct deposit and paypal.

Cons

I can't think of anything that I don't like about the app besides wishing that they would lower their job fees.

Pros

Upwork is a pretty straightforward website to navigate. It has a lot of new jobs every second and, as a translator, it helped me a lot getting new clients and projects. 99% of my clients come from Upwork and I couldn't be more satisfied with the platform.
Its security is also a big advantage to the clients and the freelancers since it filters scammers that can be very common on other freelancing platforms.
Customer service has always been 5*.
From a client's point of view, if you need something done, there are thousands of professionals that can deliver high-quality services.

Cons

It can be a bit expensive working on Upwork since having a basic plan only gets you 10 connects per month but you can get up to 50 additional connects per week if the clients reply to your proposal.

Pros

Nothing, horrible experience with a company that does not do what it preaches.

Cons

I joined Upwork in March 2020 without initially having any intention to do any freelancing. A few days later, a client invited me to bid for their project. It was a very small project at that time, but it slowly became a much bigger project. I had some small contracts with other clients too, but rather small. I was in the top 3% of freelancers and used to get a few requests and invites for jobs every week.

Beginning of April, Upwork sent an email to both I and my main client to say that they were "reviewing" our contract. Now, mind you, that contract has been into place for a year and we never had any issues with it. They have asked us for a ton of papers and both me and the client provided them with everything. It was a painful process and then a few days later Upwork suddenly sent us an email (me and the client) saying that our accounts have been suspended.

This came as a big surprise, especially since they even wanted to disclose the reason behind it was. Both I and the client were honest, payment was being done timely and I always had 100% job success rate. Moreover, any other active contracts that I had were also cancelled, meaning there is no way to collect the money now from those clients nor from my biggest client either.

I have messages Upwork a few times and tried to understand why my account has been suspended, which again, they just ignored. It is a very frustrating experience when you pay over $3000 in commission to Upwork for a year and get shut down....

Pros

Easy to use, has a very wide platform, and a lot of talented individuals on this app. Though we need to filter it carefully to avoid scams

Cons

Sometimes the notifications don't pop up which is sad because it's important so we can reply to talents and clients on time.

Pros

This is Professional Workplace for work beyond the borders, especially for Freelancers. I Like this Workplace very much due to its Amazing Features and Services offered to both Clients and Sellers too. Its Bidding System is professional, Interview Environment is Professional, Jobs Features i.e Fixed Price Job and Hourly Jobs are Great. Its Security System is Amazing.

Cons

Sellers have to buy connects for bids on the jobs at a reasonable price. It's not fair. It Should be free to bid on any job because Sellers are here to earn money not to invest or not here to purchase something

Pros

As a employer looking for contractors you are quickly and easily surrounded by a pool of talent to choose from.

Cons

As a gig seeker you are outnumbered, and often outbid by people who can afford to do the same job for less. If you don't already have reviews from clients, you will most likely not be selected.

Pros

I like most that this software allows people from all over the world to connect with each other in one big workplace.

Cons

What I like least is that you now will have to purchase connects in order to apply for a job. I think it's difficult for persons to be seeking jobs to get money and have to spend to get that job.

Alternatives Considered

Indeed

Reasons for Switching to Enterprise Suite

Upwork was chosen over other alternatives because its platform is the easiest to use and provides the best protection for both employees and employers.

Pros

Love the interface and how easy it is to navigate and also find jobs

Cons

It's hard to get a gig even if you keep on sending proposals

Pros

Account creation steps very easy, yet controlled, the best personality verification among other platforms. a lot of opportunities of work, all what you need to know about your client and his history.

Cons

Number of monthly connects are very limited.
Very high competition
Raising talents faces a lot of disappointments to reach a gig

Pros

More than 7 years ago, I stumbled on Upwork doing research on how to earn money from home, and I jumped on it. The interface was basic; easily accessible. I liked the functionality, although I wasn't able to get a client in my region then; i was still a newbie as at the time. I used the web based version then.

Cons

The only issue i had then was that i wasn't able to secure a client...maybe I wasn't patient enough. I like their service all the same.

Pros

Upwork Enterprise Suite offers a comprehensive set of features for managing remote teams, making it an all-in-one solution for businesses.The platform provides access to a global talent pool, giving businesses the ability to hire the best candidates regardless of their location.

Cons

The platform's pricing can be a barrier for small businesses or those on a tight budget.

Pros

As someone who's made a living by working on Upwork for 4+ years, once you reach a decent level in a field, there are enough job opportunities and pleasant people to work with to make a career out of.

Cons

Despite giving Upwork a 5-star rating, it's very difficult for me to recommend the platform because of just how hard the barrier of entry is.
Upwork experience means everything, while degrees and knowledge mean nothing - like an amazon product with thousands of reviews, the client will likely choose an Upwork veteran over a new and unproven freelancer.

Pros

I love Upwork that it protects their users. You will be protected to scammers and secured that you will be paid because of the contract you are in. I like it that you can filter the job postings based on what suits you and they give free connects too!

Cons

The calls feature in the messages still needs to be improved. I know Upwork just rolled out the new policy wherein all calls should be made thru Upwork if there are no contracts yet, it'll be better if the quality will be realiable for video calls.

Pros

I most like the access this platform provides to a global network of varied professionals, including graphic designers, videographer, data entry, data mining, and so much more.

Cons

Using the platform itself is easy but there is a learning curve on how to best find the perfect fit for the need. Reviews and portfolios are helpful but looking for warning signs of an improper fit of freelancer to the specific project need takes time to develop.

Pros

Helps to find clients, good customer service. Messaging platform. Payments are protected. Time tracking application.

Cons

If you don't earn anything for a month, you need to pay for an account or they make your profile invisible. Even if you have been using their platform as a freelancer for years and earn them a lot of money. Commission of 20%. Had to prove identity after years of good reviews.

Pros

UpWork is a very user-friendly software/platform for posting the jobs and getting the jobs done within the agreed timeline by the experts. It enables the job poster to interview the candidates and negotiate on the project. On the other hand, it helps the candidates to earn money and build a long-term relationship with the clients. It allows the both party to communicate globally.

Cons

I did not get anything least regarding UpWork.

Pros

A popular and famous site for freelancer jobs

Cons

The use of connect, can't relate to the reward from the job.